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Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

Statesboro, GA

4.3
736 Reviews

736 Reviews of Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

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February 01, 2019

Everything was very professional and friendly My 2018 Dodge Journey was time for it first service and Dona was very friendly and help me with the problem I was having with my hood latch. More

by BYSTINEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dona
January 31, 2019

Bill 2015 Jeep Wrangler Unlimited Sahara I have been using this Jeep Dealership since for service 2015. I have always been completely satisfied with them. Always friendly and helpful. Remind More

by LTCOL286
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bunnie
January 29, 2019

Service I went for an oil change and tire rotation. I had to return to get my tires 're-rotated. They did not tell me my tires were "chopped", so when I left, More

by RENEE14MTV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
A lady whose name starts with an A in the service department.
Jan 29, 2019 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Sorry to hear about your issue. Can we get it back to the store and look at it? Sometimes a little bit of the oil that comes out when they drain it gets on the block or on the exhaust (depending on the type of car/truck). Generally not an issue but we still need to look at it. When can you do that? My name is Andy and I'm the Service Manager. Please feel free to reach out to me and I'll take care of it personally. Thanks.

January 29, 2019

Excellent service We love our new van the buying experience was very easy and every one was very helpful would recommend all my friends and family to the dealership More

by cooper292016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AD Smith, Tim Canady, Ethan Ewing, Shelbi Powell
January 28, 2019

efficient I took my jeep in for a recall, was told it was going to be about an houir. My car was ready before time and staff was efficient and courtious More

by DMCRX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bunny
January 28, 2019

Service Department Staff The rating was based on the length of time it took to service our vehicle and the professionalism of the service department staff. We were basically More

by BRENDACLARK1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The name of the person operating the counter was Bunnie and also the service manager on duty. I do not know his name.
January 26, 2019

Safety Recall I was contacted by the dealership that there was a safety recall on my vehicle . The message didn't mention shat the issue was. Stopped in to the se More

by HUMBRDHILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dona
Jan 28, 2019 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hello! We greatly appreciate you taking the time to tell about your experience with us at Jimmy Britt! We strive to treat every customer as if they were family and while your overall experience seems to have felt that way we do want to let you know we are looking into ways to make the parking easier on our customers. Again we appreciate you reaching out and we hope to have a solution before we see you again! Sincerely, The Jimmy Britt Family

January 24, 2019

Fair price for my alignment I brought my Ram 1500 in for an alignment and paid about 90.00 which wasn't the cheapest price but not the highest either. I was then told that I need More

by JDLEW24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dona service advisor
Jan 24, 2019 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hello! Our service department is always trying to provide the most accurate and competitive prices that we can and we are happy you feel that the work was worth the cost. Customer service is very important to us so we greatly appreciate this feedback. Should you ever need any additional help please do not hesitate to reach out to the store. Sincerely, The Jimmy Britt Family

January 23, 2019

Service I had a wonderful experience during my first service of my 2017 Renegade. All of the staff are wonderful. I appreciate all they did to make my experie More

by SRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dona - In service
January 21, 2019

Best experience My experience was so good. Bunnie took great care of me and my vehicle. Great job. The service was fast and everyone was go friendly. Best experience More

by andy.johnson48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Canady, Ethan Ewing
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