Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Jimmy Britt Chrysler Jeep Dodge RAM - Service Center
Statesboro, GA
736 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
736 Reviews of Jimmy Britt Chrysler Jeep Dodge RAM - Service Center
Sort by
March 05, 2019
Great service Had a key made and air bags replaced due to recall everyone was nice and helpful when stayed late so we could pick up our car Had a key made and air bags replaced due to recall everyone was nice and helpful when stayed late so we could pick up our car More
by JKEAK79
Verified CustomerEmployees Worked With
Bonnie
March 01, 2019
great service Great service and friendly knowledgeable as of what was wrong with my vehicle. Got me in and out at a timely fashion. Would recommend this dealershi Great service and friendly knowledgeable as of what was wrong with my vehicle. Got me in and out at a timely fashion. Would recommend this dealership to my friends. More
by ELDERDLTHOMASSR
Employees Worked With
Donna
February 25, 2019
Quick service. Service was quick . I was in and out. I was advised of my brakes and rotors. I really enjoy getting my car serviced at this dealership. Service was quick . I was in and out. I was advised of my brakes and rotors. I really enjoy getting my car serviced at this dealership. More
by DATHONWALKER
Employees Worked With
Sarah Jackson, Brandon Wright, AD Smith, Stephanie Larisey, Shelbi Powell
February 15, 2019
It was a good experience. They were quick and through. Ms. Dona, Listened to me and was able to get the Jeep repaired and even did a recall while it was there. She was a pleasure to work with. Jon Ms. Dona, Listened to me and was able to get the Jeep repaired and even did a recall while it was there. She was a pleasure to work with. Jon More
by JON30
Employees Worked With
Ms. Dona
February 12, 2019
Somewhat satisfied My jeep was scheduled to have oil changed, tires rotated and while there they were to fix a recall. Service was fine until I realized later that my in My jeep was scheduled to have oil changed, tires rotated and while there they were to fix a recall. Service was fine until I realized later that my indicator for oil change was not reset. I know that this may sound minor, but I had to arrange my schedule for this service which I gladly did, but now I have do it again just so someone can reset this. I use my U-connect app a great deal and everytime now I get a warning that my oil needs changing (when indeed I do not as it was changed on 02-07). This is only my second time there so I can only assume that folks got busy and did not reset this in my jeep. More
by DIANEHARDEE
Employees Worked With
Dona
February 11, 2019
Recall related When I called to have a recall item done, I was referred to parts dept to ensure part was on hand. I was told it was and then service set me up for a When I called to have a recall item done, I was referred to parts dept to ensure part was on hand. I was told it was and then service set me up for an appointment. To my surprise, I was given one the very next day. The next day I arrived and checked in. After an hour, I noticed my truck had not moved from where I parked. I asked about this and after another 15 minutes, was told the part was not there. I've been receiving text messages from service advisor thanking me for allowing them to service my vehicle and sending me a survey. I'm not sure if anyone realizes my truck was not serviced. More
by MAINEBASE2002
Employees Worked With
Dona
February 05, 2019
Oil Change My appointment time was at 9:30 for an oil change and I was out about approximately at 10:30. Dona was very courteous and pleasant. My appointment time was at 9:30 for an oil change and I was out about approximately at 10:30. Dona was very courteous and pleasant. More
by MJURIBE
Employees Worked With
Dona
February 04, 2019
The minute I walked in the door Bunnie was very pleasant. Bunnie was very pleasant and informative, such great attitude, Very good service. Courtesy, helpful,made sure my car had the paper out and the service Bunnie was very pleasant and informative, such great attitude, Very good service. Courtesy, helpful,made sure my car had the paper out and the service paper was out More
by PARRISH.CAROLYN61
Employees Worked With
Bunnie
February 04, 2019
Service for gear slippage Everything was discussed and handled well. My only recommendation might be a better system for when loaners/rentals are needed so isn’t needed to make Everything was discussed and handled well. My only recommendation might be a better system for when loaners/rentals are needed so isn’t needed to make another appt to bring vehicle back if needs to be left and loaner used in the interim. Besides that I’ve always gotten great service and had everything explained as to what was done along with given copy for my records. Not all places give you copy for your records so glad isn’t something have to ask for is already part of their procedures. More
by LIL_LISSA03
Employees Worked With
Bunnie and one of the mechanics didn’t catch his name
February 01, 2019
Great service!! Jeep had an issue that was difficult to replicate. Chris was persistent in finding the problem and fixing. Donna and her service desk coworkers were Jeep had an issue that was difficult to replicate. Chris was persistent in finding the problem and fixing. Donna and her service desk coworkers were extremely courteous and helpful. Great communication and very timely completion. Great experience! More
by CHARLESOWENS123
Employees Worked With
Chris, mechanic, Donna and company of the service desk team
