Jimmy Britt Chrysler Jeep Dodge RAM - Service Center
Statesboro, GA
736 Reviews of Jimmy Britt Chrysler Jeep Dodge RAM - Service Center
Stepping Up I had service done a little over a year ago on my Chrysler 300. I was recently informed that one of the services did not get completed and there was a I had service done a little over a year ago on my Chrysler 300. I was recently informed that one of the services did not get completed and there was a discrepancy in what I paid to what the Service Department showed I paid. After speaking with Andy, he took the issue to upper management. The issue was addressed and even though the issue was done through Georgia Chrysler CJDR and not Jimmy Britt CJDR. The issue was handled along with other services that were needed for my car at no extra charge to me. The Service team and Management went above and beyond what was required to correct the issue I had. More
Thank you for your excellent service I was pleasantly surprised when I picked up my truck after service was completed. My truck was washed and vacuumed. Thank you! Everyone was very p I was pleasantly surprised when I picked up my truck after service was completed. My truck was washed and vacuumed. Thank you! Everyone was very professional and pleasant. More
Recall The staff was courteous and kept us updated on the status of our visit while we waited. The waiting area was child friendly and clean. The staff was courteous and kept us updated on the status of our visit while we waited. The waiting area was child friendly and clean. More
Service Having to make a complaint to cooperate shouldn’t be the way to get any service done. I’m still not thrilled about it. And everything still isn’t fix Having to make a complaint to cooperate shouldn’t be the way to get any service done. I’m still not thrilled about it. And everything still isn’t fix I was told to go to a body shop for an estimate for my door being bent which was done at Chrysler in Statesboro. Just not satisfied More
Convenience I've bought my last 3 vehicles from here and I've never had a problem in the service department. Top notch service delivered always! I've bought my last 3 vehicles from here and I've never had a problem in the service department. Top notch service delivered always! More
Good Service I was pleased with the service that I received during my visit. Got my oil changed and my car washed! Staff was friendly and courteous. I was pleased with the service that I received during my visit. Got my oil changed and my car washed! Staff was friendly and courteous. More
Oil change, tire rotation Great customer service, friendly,pleasant, kept me updated on the service, service was on time didn't have to wait half day as i have had at other car Great customer service, friendly,pleasant, kept me updated on the service, service was on time didn't have to wait half day as i have had at other car dealership service dept. I was very pleased! I had compliments on wash job y'all did also. Great job from start to finish. More
Quick service They were quick to get my vehicle in and repaired over a weekend. Courteous and easy to work with. There is a dealer about 10 min from my house, which They were quick to get my vehicle in and repaired over a weekend. Courteous and easy to work with. There is a dealer about 10 min from my house, which I refuse to use. I'd rather drive the extra 30min for great service. More
Bunnie was great! Service was just okay I was extremely pleased with my interactions with Bunnie. She was very helpful and friendly. However, my appointment was at 8:00 AM and I arrived on t I was extremely pleased with my interactions with Bunnie. She was very helpful and friendly. However, my appointment was at 8:00 AM and I arrived on time. I didn't leave there until 10:00 AM. I did opt to get the complimentary wash, but I had already been there an hour and a half for the oil change. I bought my car in 2017. The first several services I had were completed much faster. I thought making the first appointment of the day would keep me from sitting there so long so I was rather disappointed that I wasn't out of there sooner. More
engine light on/ still on Engine light on when I came in. They diagnosed it to be O2 sensors. They worked on it and charged $450 and engine light is still on. They looked at it Engine light on when I came in. They diagnosed it to be O2 sensors. They worked on it and charged $450 and engine light is still on. They looked at it 2 more times and now say that it is 2 other O 2 sensors that must have stopped working after they fixed the first 2 before I made it home. So it will cost me another $450. It wasn’t the customer service that was a problem it’s just not fixed. More