Jimmy Britt Chrysler Jeep Dodge RAM - Service Center
Statesboro, GA
737 Reviews of Jimmy Britt Chrysler Jeep Dodge RAM - Service Center
For being the second time there I have been treated very well. Always very helpful. Helping right a wrong by someone else without me worrying about it. Even getting the replacement parts put on and making s well. Always very helpful. Helping right a wrong by someone else without me worrying about it. Even getting the replacement parts put on and making sure it’s right. More
Service for Van We have been coming here for a few years and have always been treated with the utmost respect. Even we can't afford the items needed we leave knowing We have been coming here for a few years and have always been treated with the utmost respect. Even we can't afford the items needed we leave knowing we can work on that to take care of at another visit. Having a handicap van it is most important that it is maintained and safe while having my son drove to appointments and college and work. More
Customer Service The crew in the service department is amazing! They have always provided excellent customer service whenever I take my car to have it serviced. Great The crew in the service department is amazing! They have always provided excellent customer service whenever I take my car to have it serviced. Great Job! More
Everything was very professional and friendly . If it was anything that you needed while in service dept They will do the best to take care of the problem. . If it was anything that you needed while in service dept They will do the best to take care of the problem. More
Great customer care Everyone at the service department was great. They really worked hard to help us with out truck issues that was cause by another service department at Everyone at the service department was great. They really worked hard to help us with out truck issues that was cause by another service department at another dealer. They are working to help us figure out what’s wrong with our Ram 2500 and why it’s out of alignment. More
No customer service. Was more about getting the job done then doing it right.Waited over 21/2 hours for my truck to get done and nobody told me it was done.I have to ask i Was more about getting the job done then doing it right.Waited over 21/2 hours for my truck to get done and nobody told me it was done.I have to ask if it was done it been done for 2 hours probably want be back. More
FRIENDLY AND VERY QUICK TURNAROUND TIME. My daughter's 2015 Jeep Renegade (not even purchased here) was a lemon from the day we purchased and these guys have been great. Unfortunately they ha My daughter's 2015 Jeep Renegade (not even purchased here) was a lemon from the day we purchased and these guys have been great. Unfortunately they have had the vehicle on 8 different occasions but managed to make the horrible experience we had with the Savannah dealership (KIA COUNTRY) we purchased from at least bearable. They have been quick, accommodating and helpful. Zack in service is great! More
First time Service was quick and fast. Great customer service and friendly environment. I will be back to do additional work in the future. Thank you . Maurice Service was quick and fast. Great customer service and friendly environment. I will be back to do additional work in the future. Thank you . Maurice More
Oil Change James Stansell did my oil change and was quick and friendly. He has worked on my car before and is very knowledgeable and helpful. He fixes whatever I James Stansell did my oil change and was quick and friendly. He has worked on my car before and is very knowledgeable and helpful. He fixes whatever I need done. Definitely recommend asking for him specifically!! More
Question Training of Tech. Was told that front bumper of my 2014 Grand Jeep Cherokee had to be removed in order to replace drivers side low beam head light, and that the labor w Was told that front bumper of my 2014 Grand Jeep Cherokee had to be removed in order to replace drivers side low beam head light, and that the labor was 1.5 hours to perform. The day before I google the procedure on how to replace the head light and taking the front bumper off the vehicle was not the way to perform this task. The head light is replaced by removing the breather box which allows access to the rear of the light. So instead of it taking 1.5 hours the repair took .5 hours. On a separate note, would like to say the call center answering service is not working well. I would rather call directly to the service department to schedule services. It took me several attempts to schedule an appointment. More