Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

Service Department I have had service completed at Jimmy Gritt Chrysler Jeep Dodge Ram several times of the past 5 years and have had great service and the staff has alw I have had service completed at Jimmy Gritt Chrysler Jeep Dodge Ram several times of the past 5 years and have had great service and the staff has always been very focused on my needs. More

I have dealt with various Chrysler Dealerships in that same location. I have to say that your is Top Rated. Your service department is outstanding especially your employee Guy. Thank You same location. I have to say that your is Top Rated. Your service department is outstanding especially your employee Guy. Thank You More

I had to wait two hours on my oil change. The service dept. usually change my oil within an hour I was there two hours for my oil change and I do not every get my Jeep wash after I have it ser The service dept. usually change my oil within an hour I was there two hours for my oil change and I do not every get my Jeep wash after I have it service. More

Customer service and price for labor was awful. Very disappointed!Customer service was not knowledgeable of the full service and price. Future services will be elsewhere. disappointed!Customer service was not knowledgeable of the full service and price. Future services will be elsewhere. More

Service and parts are the best of any around! They are always ready to help! Stay away from their sales department though. Peacock Jeep is much better for sales. always ready to help! Stay away from their sales department though. Peacock Jeep is much better for sales. More

Great experience The service personel we knowledgeable and very friendly, They did a very good job on everything including answering questions that I had. I highly rec The service personel we knowledgeable and very friendly, They did a very good job on everything including answering questions that I had. I highly recommend them. More

Had it done timely and even washed the jeep. Even in these bad times for getting out they went above and beyond. They will get my patronage again. these bad times for getting out they went above and beyond. They will get my patronage again. More

I really enjoyed Zachary's help in service today. He got my car and brought it back with no problems. Thanks, Zachary very helpful today. my car and brought it back with no problems. Thanks, Zachary very helpful today. More

People Have a General Mistrust of Car Dealers... This is Why I physically went to the service department on March 11, 2020 to address an issue with a recall part. I was told that they would put the part on orde I physically went to the service department on March 11, 2020 to address an issue with a recall part. I was told that they would put the part on order and they would contact me when it was ready to come in. On May 11, 2020 (2 months later) I still had not heard back from the dealership, so I called them. After some back and forth with the representative, they informed me that the guy had not placed the order for the part, and that I would need to come back to the dealership for them to take photos of the faulty piece (why hadn't the first guy done this??). I am glad that I requested paper documentation the first time I went in, because otherwise there may be no record that I had gone in within the allotted time period for the recall piece. I will say that the lady I spoke to the second time did do her best to rectify the other guy's mistake, and has so far been very helpful and informative. The part will not come in now for several months (who knows if it would have come sooner if they had placed the order back in March when I first went in). I just hope that this is relatively painless moving forward to get the issue fixed. More

Excellent customer Service The Service Advisor was very friendly and helpful. He took care of everything that I asked for on the visit and made some very good recommendations fo The Service Advisor was very friendly and helpful. He took care of everything that I asked for on the visit and made some very good recommendations for my vehicle. The technicians were very professional and worked in a timely manner.za More