Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

oil change I went to Jimmy Britt for an oil change and tire rotation. The service person concluded that I didn't need a tire rotation at this time. I appreciate I went to Jimmy Britt for an oil change and tire rotation. The service person concluded that I didn't need a tire rotation at this time. I appreciate the fact that they are not trying just to make money, but are concerned for what is best for the vehicle. More

Too long a wait. I called ahead for an appointment. It was set for 11:30 a.m. and I arrived early so that the motor would cool by the time of the appointment. I was I called ahead for an appointment. It was set for 11:30 a.m. and I arrived early so that the motor would cool by the time of the appointment. I was told it would take two hours. I told the service personnel what the problem of the vehicle was and what remedies that had already been taken and all that I wanted was the oxygen sensors replaced to help the rough idle. The service personnel began to talk about there maybe problems with the AC causing it or another individual stated it could be the throttle body. This was before the car was ever taken back for a mechanic to look at and diagnose. At 3:00 p.m. I called to see if my car was ready. I was told that the car had not even been taken back to the bay, because they were still waiting for a bay to open up. At this point I told them not to touch my car and I would be back to pick it up. I did exactly that. When I arrived they kept asking what could they do to make it right, but by this time I had lost confidence in the service department. This was not the service department that I had used in the past. In the past appointment times were honored, and repairs were timely with proper explanations after the mechanic had examined the car and discovered the problem. My car would be repaired properly and I was happy. At this time I do not know if I will use the service department again. More

Very professional . Very knowledgeable and gave me Very professional . Very knowledgeable and gave me updates on a daily bases and info on thing they found and didn’t fine . Also showed me the probl Very professional . Very knowledgeable and gave me updates on a daily bases and info on thing they found and didn’t fine . Also showed me the problem More

Service was great! Quick and as quoted. Chris and Blake did a great job as always and got me back on the road without any hassle did a great job as always and got me back on the road without any hassle More

2 1/2 hours to do a scheduled oil change. Appointment was scheduled, I was early and it still took 2 1/2 hours passed the scheduled time to get an oil change. Refused to rotate tires because Appointment was scheduled, I was early and it still took 2 1/2 hours passed the scheduled time to get an oil change. Refused to rotate tires because one wasn’t factory which wouldn’t have been an issue if Firestone tires weren’t junk. Had to inform service clerk that the oil change was free with the purchase of the vehicle and I was informed that there were at least three recalls on it that weren’t even addressed while it was in the bay. Guess I’m just supposed to bring it back and sit for 2 more hours right, no I’ll take it to another Dodge dealership. More

The employees are always polite and courteous. Especially Zach he’s amazing. I’ve had my vehicle serviced multiple times and my wait is never exceedingly long. Zach he’s amazing. I’ve had my vehicle serviced multiple times and my wait is never exceedingly long. More

Nothing but a bunch of Liars.. Especially the OWNER!! Stay away and buy a FORD. The owner is nothing but South Georgia’s biggest Liar. Everyone I mean everyone go to Woody Folsom, Because he simply cares Stay away and buy a FORD. The owner is nothing but South Georgia’s biggest Liar. Everyone I mean everyone go to Woody Folsom, Because he simply cares, Jimmy and Jeremy are Liars period. More

Awesome friendly just excellent group of people your service staff is great..made my wait I g pleasant..enjoyed talking with them all. All tens!! service staff is great..made my wait I g pleasant..enjoyed talking with them all. All tens!! More

My door lock wouldn't latch and the service department got me in and out quickly and at a reasonable price! Thanks for the quick service got me in and out quickly and at a reasonable price! Thanks for the quick service More

Great Dealership!! Everyone is always very nice and they explain what is needed and done. They keep you posted on your status while you wait. Have never had any problems Everyone is always very nice and they explain what is needed and done. They keep you posted on your status while you wait. Have never had any problems with the work that they do. More