Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

New facility is great. Open clean waiting room with coffee. Service was quick. I was in a out in about 45 minutes for full service. Didn’t have to wait. My truck was started on immediately after I arri coffee. Service was quick. I was in a out in about 45 minutes for full service. Didn’t have to wait. My truck was started on immediately after I arrived. Good job. More

I hoped they would give the service that includes washing and vacuuming my car. When I bought the car it was not very clean so now that I take it to your first service I was expecting it to be washed and vacuuming my car. When I bought the car it was not very clean so now that I take it to your first service I was expecting it to be washed More

Service was great, always has been.Quick and very courteous.Have been doing business with them for over 20 years and will continue to go back. courteous.Have been doing business with them for over 20 years and will continue to go back. More

The staff is friendly and they'll go out they're way to get you what you want, the very best experience I ever had at a car dealership, looking forward to doing business whit them in the future. get you what you want, the very best experience I ever had at a car dealership, looking forward to doing business whit them in the future. More

All it takes is a little common courtesy (not so common any longer). Just be truthful about wait times and mistakes. I've taken two vehicles in for maintenance. One is a used vehicle purchased back in July any longer). Just be truthful about wait times and mistakes. I've taken two vehicles in for maintenance. One is a used vehicle purchased back in July with a bad A/C. Supposedly fixed the day after purchase and was told that that was it, no more "covered" maintenance due to it being used. If it were truly inspected prior to being sold, it wouldn't have needed repair at all after purchase. More

brand new vehicle was left stranded; service department wanted to make an appointment like I was getting oil changed. When a loaner was requested, I was told that you are a small dealer and only have 5 lo wanted to make an appointment like I was getting oil changed. When a loaner was requested, I was told that you are a small dealer and only have 5 loaners and they were all "out". This is totally unacceptable for any new vehicle, let alone one that I almost spent $70,000 on. Sales and repeat business is based on service...you failed on this one. Thanks. More

Bubba and Team were amazing! Customer Service outstanding! Repairs were done timely and well as team went above and beyond to get my daughters truck fixed ASAP, even working after hours as they u outstanding! Repairs were done timely and well as team went above and beyond to get my daughters truck fixed ASAP, even working after hours as they understood she was driving home 18 hours for winter break. Can't say enough about this team and their commitment to their customers, it's far more than just business for them. We felt like family. More

Went in for stereo issues and left truck to be diagnosed. The stereo had to be ordered from manufacturer and will call for return visit when parts come in... The stereo had to be ordered from manufacturer and will call for return visit when parts come in... More

When I purchased my car two years ago, its a 2019. I was told I had 6 oil changes. Well I was told that I did in fact have six but they had to be used in two years. Well who in the world has six oil chang told I had 6 oil changes. Well I was told that I did in fact have six but they had to be used in two years. Well who in the world has six oil changes in two years. I had only had two, this was to be my third. I do not put many miles on my vehicle so I did not require more oil changes. The fee today was over $80, as I had the oil changed and tires rotated. I am very disappointed because of this. The people were very nice but not helpful. Wish I had just went home and let my husband do it for around $20. I was told prior to have the work done that I only had been given two oil changes but later after insisting I did in fact was told I did have six. More

Brought my 2016 Grand Cherokee in for 2 recalls. Bubba and Sierra was extremely friendly and professional. I would highly recommend Jimmy Britt CJDR to anyone! and Sierra was extremely friendly and professional. I would highly recommend Jimmy Britt CJDR to anyone! More