Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

Had a 3 1/2 hour wait, because they messed up and didn’t order the ties when they were going to. I’ll give them another try, since they seem to be adjusting to their new building. order the ties when they were going to. I’ll give them another try, since they seem to be adjusting to their new building. More

Had a appointment for Saturday 17th for a drop off. I had to call them on Wednesday to find out if it was done. It wasn't even looked at yet. After multiple phone calls and a week and a half. It was fin had to call them on Wednesday to find out if it was done. It wasn't even looked at yet. After multiple phone calls and a week and a half. It was finished. More

In purchasing my new tires, they were able to get me a good price and also replace a wheel stud while it was there. A courtesy ride was provided. Overall a great service. Plan to use again good price and also replace a wheel stud while it was there. A courtesy ride was provided. Overall a great service. Plan to use again More

Service was fast . The only issue I had was the windshield wiper fluid reservoir was not topped off. The new building was super nice. Thank you! windshield wiper fluid reservoir was not topped off. The new building was super nice. Thank you! More

Wonderful experience with the Service Center and their Team. They are very friendly and helpful and experienced. They went out if their way to help Team. They are very friendly and helpful and experienced. They went out if their way to help More

I was hoping the new facility would improve the service department. I’m now convinced the service department lacks competent staff to perform. I don’t plan on returning for future service. department. I’m now convinced the service department lacks competent staff to perform. I don’t plan on returning for future service. More

Bought a used truck from Jimmy Britt and within a day noticed the truck continuing to get worse and worse with throttle response which created dangerous situations when I pulled out into traffic. I calle noticed the truck continuing to get worse and worse with throttle response which created dangerous situations when I pulled out into traffic. I called them when I got back from vacation (2 weeks later) and they generously offered to take a look at it, I’d most likely be able to fix it myself but I just needed to know what was causing the issues. They looked at it for about 3 hours and they couldn’t tell me what was wrong except maybe was a fuel pump issue but they told me they were guessing and it’ll be 1k...Seriously?? Told me to bring it back so they could have it for a couple of days. The reason for my 2 stars is I guess because they tried but I would recommend bringing it to a more well round dealership when it comes to diagnostics and service/repair. This is my 2nd vehicle purchase 1 new/1used from them and I continue to be let don’t buy these guys. More

The service took too long for a simple oil change got there about 11:50 left around 1430 the clerk had us to wait even longer after she received our paper work to check us out we stood there while she wa there about 11:50 left around 1430 the clerk had us to wait even longer after she received our paper work to check us out we stood there while she was on her cell phone and then she did not even say thank you or give me my keys I had to get them off the desk myself More

Robin in Service was awesome what a pleasure. Thank you all Robin was on it with my car and had me in and out thank you all Robin was on it with my car and had me in and out thank you More

My 2016 Dodge Ram was in for recall said it would probably take a day and a half they took one day job was done very pleased with the work Krista Service Advisor probably take a day and a half they took one day job was done very pleased with the work Krista Service Advisor More