Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

Good customer service Good communication Respectfully Good customer service Good communication Respectfully Have your car ready to go everything is fine Good customer service Good communication Respectfully Have your car ready to go everything is fine More

The service department is horrible. They will lie to you about having done any of the paperwork. We have an extended warrant that we paid good money for and getting f them to file the claim is horrible. It about having done any of the paperwork. We have an extended warrant that we paid good money for and getting f them to file the claim is horrible. It is a constant battle with them to get them to do their job. They need to take pride in their dealership and it is evident they do not. This is the second time we have had to deal with them and stay on them to do their job. Customers are not important to them. More

Quinten and Chris in the service department made my recent visit a good one. I was greeted promptly by Quinten and felt his genuine interest in my reason and concerns for bringing my truck to JBCJDR f recent visit a good one. I was greeted promptly by Quinten and felt his genuine interest in my reason and concerns for bringing my truck to JBCJDR for service. I had an additional concern after my truck was returned. Chris promptly addressed the additional concern and to relieve that concern. Quinten and Chris made my recent experience with the service department a good one. Well done gentlemen! More

They weren't slow like they always be they got me in and out great job out great job More

Brooke focused on us and fixing our vehicle problem. She was very knowledgeable about our vehicle. Repair. was very knowledgeable about our vehicle. Repair. More

This experience was much better than the visit. I knew what was fixed and what needs to be done if the light comes back on. what was fixed and what needs to be done if the light comes back on. More

I had a wonderful experience and will be back! Every one treat me with great care!! My Service specialist was amazing. It took a little longer than expected, but the lady kept communicating with me, while I treat me with great care!! My Service specialist was amazing. It took a little longer than expected, but the lady kept communicating with me, while I wait More

Very clean and all around great customer service, will recommend / be back for another service on both of my vehicle . Thank you for your service. recommend / be back for another service on both of my vehicle . Thank you for your service. More

After waiting for 6 hours on my vehicle, I went to the service desk to check on my car. The employee told me that she would check. She came back and said “We do not know where your car is.” They lost my v service desk to check on my car. The employee told me that she would check. She came back and said “We do not know where your car is.” They lost my vehicle. After 20 minutes she located my car. Apparently she moved my vehicle out of the line up and completely forgot about it. I had waited 6 hours while my car was just sitting in a parking lot. If I had not went and asked about my card status, I really do wonder if I would have still be sitting there when they went to lock the doors at night. More

My experience this Saturday was quite pleasant. Mr. Randy went above and beyond to make sure my vehicle was properly serviced. Thank you Mr. Randy! went above and beyond to make sure my vehicle was properly serviced. Thank you Mr. Randy! More