Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

Helpful. Friendly. Easy to get to. Clean and comfortable waiting room with fresh coffee. Roomy waiting room with fresh coffee. Roomy More

I had great service and was taken care of quickly. I would definitely use this service department again. would definitely use this service department again. More

Excellent customer service. I didnt have to wait a long time, got to me in matter of minutes when i got in the door. very professional team. time, got to me in matter of minutes when i got in the door. very professional team. More

The staff did an excellent job of attending to my vehicle. Service was prompt and courteous. vehicle. Service was prompt and courteous. More

Would have been 5 stars. One battery in my ram 3500 failed the other won’t be far behind. Warranty should have replaced both at the same time. failed the other won’t be far behind. Warranty should have replaced both at the same time. More

I received excellent service on my Jeep Grand Cherokee. Dale is great! He kept me updated on my service being completed and made sure I was being well taken care of. Dale is great! He kept me updated on my service being completed and made sure I was being well taken care of. More

I'd like to thank all those that were involved with the service on my Dodge Ram. Special thanx to Tina (although quite new to the job) knew who and what to ask to finish out this transaction. She was enga service on my Dodge Ram. Special thanx to Tina (although quite new to the job) knew who and what to ask to finish out this transaction. She was engaging and complimentary. More

Lovely people, they got my car done quick with no problem at all thank you at all thank you More

Great courtesy knowledgeable respectful. Everything was great as usual. The dealership was very neat and clean great as usual. The dealership was very neat and clean More

We purchased a truck in April 2021. It came from another lot of their not local. Arrived signed the contract and that part went very well with everyone we came in contact with treating us exceptionally. A w lot of their not local. Arrived signed the contract and that part went very well with everyone we came in contact with treating us exceptionally. A week later we noticed there was bird’s nest in the grille! Called the dealership told them what was going on and they worked it out and took care of it. Now 6 months later apparently the transmission has gone out. Seriously?!? A 21 point inspection was “performed” missing a birds nest and faulty transmission? I think not. We did purchase an extended warranty, the largest coverage available, and this time dealing with the service department has been horrible! Their technician is condescending towards women and told me “ma’am I don’t want your vehicle here anymore then you do”. That’s not what I asked. I wanted to know when they would at least LOOK at the problem. Not be pushed off from this person to another only to be told we don’t have time. Well I don’t have time to deal with this situation either unfortunately I have no choice bc we need it operable to get him back and forth to work etc. I’m beyond disappointed with this dealership’s service department. Wow Jimmy Britt… did you sell us a lemon? Was the warranty a waste, as it seems, bc no one knows who to contact or “what is covered” under it. Let me tell you what’s covered. EVERYTHING FROM BUMPER TO BUMPER! Make it right by YOUR customer. More