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Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

Statesboro, GA

4.3
736 Reviews

736 Reviews of Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

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June 19, 2023

What a great experience in Service with Greg Cooper. Best experience ever, I highly recommend Jimmy Britt. More

by bamagurl3673@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Parrish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Byron Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
DJ Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Cramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Broadwater, Bootsy Barnes, Perla Gomez, Greg Cooper
Jun 19, 2023 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

My pleasure- Thank you for the Kind words.

June 18, 2023

My recall was done quickly. Now I need ten more words to make it fifteen. More

by davidahorne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Cooper
Jun 18, 2023 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Our pleasure-Thank you for the kind words.

June 16, 2023

They left Grease on the inside and outside of the car! Did not put air in tires when asked to on tire rotation! Did not reset computer equipment had to ask for it to be done! More

by jodi.joyner77
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Jun 19, 2023 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hello Jodi - Leaving a customer's vehicle more dirty than when it came in is inexcusable. We'd love to offer you a courtesy service and a car wash on your next visit. Can you please share with me your email address to joe@jimmybrittauto.com? That way I can put this offer in writing and you can use it on your next visit.

June 14, 2023

Servicing of our Ram 3500 was great. However, taking care of the trucks other needs not so good! More

by farmmart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel
June 13, 2023

We love coming to Jimmy Britt for service on our vehicle. They get us right each time! More

by kcollins3336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Fioccoprile
Jun 29, 2023 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2023

I went to get my oil changed and tires rotated. The lobby was nice but the wait was abnormally long. That is okay if they are busy so I disregarded it. When I got my vehicle back, the windshield ti More

by John.Deloach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember
Jun 08, 2023 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Mr. Deloach I want to thank you for your feedback. Our goal is 100% customer satisfaction and without feedback from our guest we fall short of expectations. This is unacceptable with our team. We will immediately begin using mats and steering wheel covers to protect our guests' investments. I would like to extend a courtesy detail and new car smell deodorizer with your next service. Thank you for the opportunity to make this right. Greg Cooper - gcooper@jimmybrittauto.com

June 07, 2023

IM STILL WAITING ON MY RIM TO COME. ITS BEEN OVER A MONTH. THE ONLY THNG I KEEP GETTING IS THEY ARE SOOOO BUSY. I HAVE TO KEEP REACHING OUT TO THEM. THEY WILL NOT CALL YOU TO KEEP YOU I More

by hillarycoleman20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Byron Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Hughes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bootsy Barnes
Jun 08, 2023 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hello Hillary - I just spoke to Stephanie who admitted to being slow to respond, but she did confirm that she's been in contact with you. From what I understand, we do have your rim, and all is being handled. Sorry that you had to leave this review to get our attention. Totally unacceptable, though happy you are taken care of now.

Jun 08, 2023 -

hillarycoleman20 responded

Thank you so very much. I appreciate you reaching out to me. I spoke with her today and she is going to get back with me soon so that i can get my car back to service.

Jun 09, 2023 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Very glad to hear!

June 03, 2023

Got oil changed and a recall taken care of took about an hour to complete More

by cc30439
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 19, 2023 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Thank you for choosing us! We appreciate your business greatly! Please let us know if you ever need us for anything.

May 30, 2023

I used the night drop system. Stephanie in service did a great job keeping me informed. Ready when expected. More

by steve_c_gordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie in Service
Jun 29, 2023 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 25, 2023

Check in was fast. Staff was friendly during check in and pickup. Facility was clean. Work completed timely and I was notified of updates throughout the repair process. More

by jdsakelarios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephani
May 26, 2023 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

We appreciate you taking the time to leave us a review! The phrase "time is money" never sat right with us, we value you more! We are grateful you chose us to service your vehicle.

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