Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

The service department has been awful the last two times we have dealt with them. I bought a 2022 Wagoneer last year, and the first time I took it in for an oil change and service, my car was detailed insid we have dealt with them. I bought a 2022 Wagoneer last year, and the first time I took it in for an oil change and service, my car was detailed inside and out. The same thing happened for the second service; however, when I got my car back the second time, one of the plastic pieces behind my door handle was pushed out - all they had to do was push it back in. The third time I went for a service change, my car was not detailed at all. We called to ask why, and they said they ran out of time due to my late appointment. This was absolutely false. I showed up early for my appointment time, which I told them, and then they asked me to bring in my car so that I could detail it and address recalls on my car. I said okay, but I will need a car that day due to my work schedule and not knowing how long they would need it. I show up a second time for this and when I get there the service department has no idea why I am there and can't understand why I need a loner car. After waiting a long time and having the nice salesperson who sold me my Wagoneer step in to help, I finally left. THEN ... that afternoon they called me and said the car was finished, so when I got there I was beyond angry to find that the car had only been sprayed down with water on the outside and the inside was NOT EVEN TOUCHED! Terrible service. I wouldn't recommend buying a car from here especially if this is how they treat their customers. More

I was very impressed with the service I received thanks again I would highly recommend to my friends again I would highly recommend to my friends More

I was in and out at a fair price! The facility was very nice and everyone helpful. The facility was very nice and everyone helpful. More

Denise and Bodie went out of their way to make sure that everything I needed was taken care of in a very timely manner. I really appreciate they’re going above and beyond that’s what services All about and everything I needed was taken care of in a very timely manner. I really appreciate they’re going above and beyond that’s what services All about and they certainly did their job on this one. If I could’ve given 10 stars I would have they were exceptional thanks guys I really appreciate it More

Honest-best people , love this dealership. Hard to find anymore, I highly recommend Jimmy Britt CDJR IN Statesboro . Hard to find anymore, I highly recommend Jimmy Britt CDJR IN Statesboro . More