
Jim White Toyota
Toledo, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Great Experience Matthew Theissen is great. He is knowledgable, professional and no nonsense. We told him what we wanted and he made it happen. He was patient in the “ Matthew Theissen is great. He is knowledgable, professional and no nonsense. We told him what we wanted and he made it happen. He was patient in the “haggling” phase and professional throughout the entire process. More
Very good Typically the service dept. has been very helpful. Scheduled service was reviewed. All problems were discussed. to my satisfaction. Wait time was v Typically the service dept. has been very helpful. Scheduled service was reviewed. All problems were discussed. to my satisfaction. Wait time was very acceptable. Thanks. . . . . More
Service I was and always am very pleased with the service I receive. Yesterday, I did not have an appointment, as I was unaware of the new policy, however, I I was and always am very pleased with the service I receive. Yesterday, I did not have an appointment, as I was unaware of the new policy, however, I was accepted and was done by 8:28 or so. I was very happy! My service for the day was explained at the end in a very professional manner. My tech was friendly, polite and professional a 5 star performance. Thank you! More
Disappointing The 1st time I bro my car in, the service was great. This time, they didn’t go over any findings, or lack of findings, before I left. I also asked tha The 1st time I bro my car in, the service was great. This time, they didn’t go over any findings, or lack of findings, before I left. I also asked that my trunk cover be put in place, because I couldn’t seem to do it, and that wasn’t done. Also, my name was called while I was in the restroom, (20 minutes before they said my car would be ready), and I was never paged again. I was in the waiting room an additional 30 minutes beyond the estimated wait time before I finally asked when my car would be ready. They were unapologetic and just said “well, we called your name.” Not good customer service in my opinion. I waited a total of 1 and a half hours for simple servicing. More
Oil change tire rotation Got in and out in 45 minutes. Waiting area was clean with tv, drinks, and snacks. Staff was friendly. Greg gave a thorough review of my vehicle afterw Got in and out in 45 minutes. Waiting area was clean with tv, drinks, and snacks. Staff was friendly. Greg gave a thorough review of my vehicle afterwards. More
Very enjoyable!! Dave made it very enjoyable and would definitely recommend him. Kept us informed during the whole process. Made us feel comfortable and great conver Dave made it very enjoyable and would definitely recommend him. Kept us informed during the whole process. Made us feel comfortable and great conversation as well! More
Always receive outstanding customer service. The sales and service reps always treat me as a valued customer. Also feel appreciated and comfortable while waiting in the well furnished waiting ar The sales and service reps always treat me as a valued customer. Also feel appreciated and comfortable while waiting in the well furnished waiting area for my Camry to be serviced. More
Quick and friendly The service department is very kind and helpful. The time spent waiting was minimal. I would highly encourage anyone to use this service department The service department is very kind and helpful. The time spent waiting was minimal. I would highly encourage anyone to use this service department and will definitely myself. More
Lease Car Purchase John McDonald is an awesome and very kind salesman. He arranged financing for me to purchase my lease car & explained all of the paperwork at the clo John McDonald is an awesome and very kind salesman. He arranged financing for me to purchase my lease car & explained all of the paperwork at the closing. He made the purchase extremely easy! Rahman West likewise explained all paperwork related to my purchase and explained the payment process in detail. More
maintainence Waited a little longer than quoted but overall it was just fine. Read newspaper and had two cups of coffee plus bag of cookies. I have had car service Waited a little longer than quoted but overall it was just fine. Read newspaper and had two cups of coffee plus bag of cookies. I have had car serviced in Round Rock, TX while visiting and their waiting room is 5 STAR compared to OHIO. More