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Jim White Toyota

Toledo, OH

4.7
2,848 Reviews
Jim White Toyota is proud to have been serving Northwest Ohio and Southeast Michigan for over 50 years, having opened our doors on April 8, 1968. It has been an honor to serve our community and look forward to continue to do so. Working with us is nothing you have ever experienced before. With our Jim White Toyota Promise, every interaction with us will be SIMPLE, STRAIGHTFORWARD, and SECURE. We will always respect you and your time. We will never pressure or take advantage of you. We will honor all promises and commitments made. And above all – we will always be transparent! Aside from our Jim White Toyota Promise, the Jim White Toyota Advantage is a suite of perks our guests get to enjoy when doing business with us. From no cost maintenance to shuttle service to alignment checks. Our Jim White Toyota Advantage is our way of saying we appreciate you! Discover more about our Jim White Toyota Advantage when you stop in for a test drive or for service. In addition to what we do for our guests, we believe in being a good neighbor. We are proud sponsors of Task Force 20/Veterans, Toledo Mudhens, YMCA/JCC, Whitmer Jr. Panthers, Centennial Terrace Concert Series, UT Lady Rockets Basketball, as well as several youth groups and charities. Call Jim White Toyota at 419-841-6681 or visit us in person. We’re conveniently located at 6123 W. Central Ave. Toledo, Ohio 43615. We look forward to assisting you with all of your automotive needs!
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6123 Central Ave

Toledo, OH

43615

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Showing 2,848 reviews

January 20, 2019

Great Service Great service. I didn't have to wait very long either. Also, the technicians recommended additional service thar I didn't come in for originally, but More

by CONSTANTPEARSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Schiavone
Jan 21, 2019 -

Jim White Toyota responded

Thank you for your review, we truly appreciate it!

January 19, 2019

Excellent Service! I have been going here for over 5 years. I am on my second 3 year lease. Very welcoming, friendly and honest. Great Service! I drive from Tecumseh, MI More

by deannawhitman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Schiavone, John McDonald, Greggory Schramm, Keith Reid, Art Ingmire, Tim Vears
Jan 21, 2019 -

Jim White Toyota responded

Thank you for your review, Deanna! We truly appreciate it and your business! We will be sure to let John know about this review, it will make his day!

January 19, 2019

Recall Our 2014 Prius was the subject of a Hybrid System Software Update. The work was done just fine and in less than one hour. Nick answered all my quest More

by decrocus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Schiavone
Jan 21, 2019 -

Jim White Toyota responded

Thank you for your review, we truly appreciate it!

January 18, 2019

Problem solved Took my truck in to have the back up screen restored. This was fixed as well as the radio that we had originally taken the truck in for, with no luck. More

by TWTHROW_KWITHROW1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Schiavone
Jan 21, 2019 -

Jim White Toyota responded

Thank you for your review! We're pleased to hear the back up camera and the radio have been fixed!

January 18, 2019

10k Service Service was prompt and professionally handled. Dropped the car off before the dealership was open. Appt was at 2:30pm. Keith called at 9:30am to let More

by COLLEENCAPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Reid
Jan 18, 2019 -

Jim White Toyota responded

Thank you for your five star review, Colleen! We're so happy Keith was able to have your car serviced so quickly!

January 18, 2019

Quick service I showed up on the wrong appt day but they worked me in and it didn't take long. Super nice guy, sorry I don't remember his name. More

by jraust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Schiavone, Greggory Schramm, Keith Reid, Art Ingmire, Tim Vears
Jan 21, 2019 -

Jim White Toyota responded

Thank you for your review! We're so happy that Service was able to accommodate you!

January 18, 2019

New red beauty Working with Mike Beutel is a 10 star process! Buying a car from Jim White Toyota was effortless. I am very happy with my new car. More

by SDAVENPORT2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Beutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rahman West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Biedermann
Jan 21, 2019 -

Jim White Toyota responded

Thank you for your outstanding review! We're so happy that you had an amazing experience with Mike and the rest of our staff!

January 18, 2019

Very pleasant and easy 😊😊 Mike was great and had the 4Runner ready for me to look at when I arrived. The purchase was easy and I drove my new 4Runner home! More

by ROBINKF29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Beutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2019 -

Jim White Toyota responded

Thank you for your five star review! We're so happy that Mike made the process easy for you and that you got to take home your beautiful new 4Runner!

January 17, 2019

friendly, well done always a pleasure to bring my car here for its needs. From service to waiting area, the process is easy. Thank you so much to all More

by mapov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greggory Schramm
Jan 17, 2019 -

Jim White Toyota responded

Thank you for your five star review! We truly appreciate it and your business!

January 17, 2019

I ask them to check my breaks and they didn't I ask for my brakes to be checked they didn't my breaks was grinding they told me to go to the other him white Honda I did they checked it and the bre More

by TITOTRIP1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Schenher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Maras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Biedermann, Tim Vears
Jan 18, 2019 -

Jim White Toyota responded

Thank you so much for taking the time to leave us a review, we truly appreciate it! Hearing from our guests is how we learn where we need improvement. After reading your review, I went tot he Service Department to find out what happened and to see the inspection of your service. Your brakes pads are still good, which is great to know! However, your rotors are worn. This is probably why you are hearing grinding. If you would like to have your rotors replaced, please give me a call and I will get that service scheduled for you. I believe there was a miscommunication between you and the Service Writer. He thought you were both discussing the dome light that is out in your CR-V, not your brakes. It is unacceptable that he turned you away for the dome light, I apologize for that. The GM and myself have spoken with the Service Writers and let them know they are not to turn away a guest for any reason and that we do have technicians that can work on makes other than Toyota. In conclusion, I apologize for the miscommunication and frustration. I do hope that you will consider coming back to us for the maintenance of your CR-V. Sincerely, Cara Manor Jim White Toyota (419)841-6681

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