Jim White Honda

Couldn’t be more disappointed in my service experience with Jim White Honda. At 4000 miles over warranty my engine seized up. Had my local shop check engine and they said oil level was fine. Got it to Jim with Jim White Honda. At 4000 miles over warranty my engine seized up. Had my local shop check engine and they said oil level was fine. Got it to Jim White and they told me it had 8 quarts of oil and that’s why it seized up. I’m no mechanic. But if my engine had 8 quarts of oil it would have been smoking and leaking oil like crazy and none of that happened. I chose to have someone else look at the car. It was a certified Honda mechanic from Brown Honda in Toledo and he reported that the car had the right amount of oil. I then spoke to a Honda America advocate who told me I was out of luck because she had to go with Jim White service assessment. Needless to say I had to have engine replaced at my expense. 2,000 miles later the transmission went out and I was on the hook for that also. The sales department was great but buyer beware; pray to god you don’t have to have your vehicle repaired by them. More

Best place to buy a Honda! The staff work really well together to make it a fast, easy and dare I say fun experience! You've made a customer of me for life! together to make it a fast, easy and dare I say fun experience! You've made a customer of me for life! More

We are so fortunate to have such a wonderful team, led by Chris Gomez and Bob White, serving our community! While very professional, they strive to make every experience the utmost personable! Chris Gomez and Bob White, serving our community! While very professional, they strive to make every experience the utmost personable! More

Had a great experience with Tony and team at Jim White Honda. Thanks for the all that you have done on making such an awesome experience. Honda. Thanks for the all that you have done on making such an awesome experience. More

Would highly recommend this dealership for any and all car and customer service needs. Appreciate Bob White and Chris Gomez for all they do! We’ve always been extremely satisfied with the service and how car and customer service needs. Appreciate Bob White and Chris Gomez for all they do! We’ve always been extremely satisfied with the service and how we’re treated. More

I HAVE BOUGHT SEVERAL CARS FROM HERE GREAT SERVICE. I HAVE PURCHASED AND LEASED SEVERAL CARS FROM BOB WHITE @ JIM WHITE HONDA! BOB IS ALWAYS UPFRONT, AND NEVER TRIES TO HIDE ANYTHING FROM US. HE LETS U I HAVE PURCHASED AND LEASED SEVERAL CARS FROM BOB WHITE @ JIM WHITE HONDA! BOB IS ALWAYS UPFRONT, AND NEVER TRIES TO HIDE ANYTHING FROM US. HE LETS US KNOW UP FRONT WHAT WE ARE GETTING, AND WORKS VERY HARD TO GET IT TO US FOR WHAT WE FEEL IS FAIR. IF YOU WANT A GREAT DEAL, WITHOUT HAVING TO HAGGLE................................................................SEE BOB WHITE @ JIM WHITE HONDA. HE WILL TREAT YOU RIGHT!!! More

Purchased 6 vehicles here I recently bought my 6th Honda from here, and am 100% satisfied. Bob White knows how to teach people... all of the new Technologies from my Honda Se I recently bought my 6th Honda from here, and am 100% satisfied. Bob White knows how to teach people... all of the new Technologies from my Honda Sensing, to the Apple Car Play. While shopping the other Dealerships Salespeople seemed afraid to cover these features?? I think it was because they don’t know the features as well, and Bob is the nicest car Salesman around..I recommend Jim White Honda…and Bob White More

Wheel System Sensor needs a Recall About one month ago I got in my car one morning to see all the break lights on the dashboard were on. I called Jim White and they got the car in. A fe About one month ago I got in my car one morning to see all the break lights on the dashboard were on. I called Jim White and they got the car in. A few hours later a lady calls me and says it’s your wheel system sensor line, it needs replaced.I asked her where this line was and how it could happen. She said animals will get back there and chew them up, really behind my tire.? She said we see it all the time. Well to make a long story short they fixed it and when it was taken out they told me it wasn’t from an animal it was cut by someone intentionally.They tried to say that other small marks on the sensor line were from someone trying to cut it a few times before they actually were able to go all the way through. . This is complete BS, First of all someone would have had to take my tire off to get to this line, in my drive way in the middle of the night. It’s a ridiculous concept. If someone wanted to kill me they would have just cut the brake line that u can see just by looking at the car. But that’s the story they are sticking too, II took my car to 2 other mechanics, both said a wheel sensor line is something they rarely see that needs replaced. When they put my car up on the lift both told me there is a bolt on the strut near the line and it has some length to it, so it has been catching on the bolt every time I turn the wheel . And it finally just cut through ii. And that is why the other striation Marks were on the line. Not because someone tried cutting it! I took my car back and tried to explain this to them but they said “someone cut your line, it’s no t from catching on the bolt and we are done here”! .Jerks.. . I guess to them it makes more sense that someone is out to kill me. Then admit the issue is with the car. Their Idiots!!!!! If anyone has had issues with their “wheel system sensor”, please call American Honda’s 800 # . This needs to be a recall!!!! I called them to report this issue I’m sure it’s just a matter of time before the other side does the same thing and that needs to be replaced. It’s a $30.00 part that cost me $300.00, My car is new just leased in October of 2018. And it’s not covered either.. WOW!!!! I have also gotten 3 flats in this car and my hub cap flew off over the winter. They won’t even replace the hub cap. It’s not my fault there not bolted on, you think the smart thing would be to bolt them . I will never take my car there again. I have a lease, as a first time Honda owner it’s safe to say it’s probably the last time I will ever lease / own a Honda. Sincerely, Angie Lopez A very dissatisfied customer More

Worst experience Went in to test drive and HRV. More Bidel asked if I needed any help. I said yes. I wanted to test drive the car so he said to follow him across Went in to test drive and HRV. More Bidel asked if I needed any help. I said yes. I wanted to test drive the car so he said to follow him across the parking lot on a 90 degree day to find out that the battery was dead. At every dealership I've gone to they bring the car to you. Poor customer service. Will not be going back. More

Buyer beware. The Honda certified means nothing! Less tan six months in and had to replace the serpentine belt. Now the battery. They said it’s not covered. Don’ The Honda certified means nothing! Less tan six months in and had to replace the serpentine belt. Now the battery. They said it’s not covered. Don’t buy a certified Honda from Jim white. Very bad experience. More