
Jim Tidwell Ford
Kennesaw, GA
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what a joke! Worst experience in my entire life. Tried to get me to agree on one of 3 monthly payments and sign which I wanted. Most crooked car dealership EVER! Worst experience in my entire life. Tried to get me to agree on one of 3 monthly payments and sign which I wanted. Most crooked car dealership EVER! More
BEST Purchase experience! Ask for DAVID FLORES! I HIGHLY recommend Jim Tidwell Ford, for your new or used car purchase! My salesman DAVID FLORES was absolutely wonderful throughout the whole purcha I HIGHLY recommend Jim Tidwell Ford, for your new or used car purchase! My salesman DAVID FLORES was absolutely wonderful throughout the whole purchase and after! He listened to everything I wanted and wasn’t pushy. I actually went up there on two different occasions, a few months apart. The first time I drove a car, but decided we were not ready because it didn’t have every thing I wanted. Dave kept in touch with me letting me know what new cars arrived, in which he thought would satisfy my “need list.” When the perfect car was there, we jumped on it! Dave, seriously was very patient, without the pushy salesman act! I got to negotiate with BRANDON, who was also very kind to deal with…even through my “hardball” requests. He really worked the numbers and was receptive to what I was throwing at him. We finished the sale with VANESSA in financing. She also was a dream to work with! Surprisingly, everything we agreed on was there (nothing extra), NOTHING had to be changed, and I am one of those people who will read ALL of the fine print! This was seriously the smoothest car purchase I have ever made! It really helps to work with a friendly and professional team! Thanks Jim Tidwell Ford! Dave Flores…you rock!!! More
Oil change The service was done quickly but expertly at a great price, everyone was friendly, and I got my oil changed with a better quality oil plus tire rotati The service was done quickly but expertly at a great price, everyone was friendly, and I got my oil changed with a better quality oil plus tire rotation and a 27-point inspection for only a little more than I used to pay at a non-Ford-dealer service center, with the bonuses at Jim Tidwell Ford of a cleaner and better-equipped business, faster service, and kinder/more knowledgeable staff. I feel like I can trust Jim Tidwell Ford not to lie to me about services I don't need, which has happened to me before at other non-Ford mechanics. I'll keep coming back to this dealership. More
Very smooth and easy transaction Just went in and purchased a sweet f150 black on black platinum 4wd from Chad Simmons. They made it easy. I was in a legitimate hurry and everyone was Just went in and purchased a sweet f150 black on black platinum 4wd from Chad Simmons. They made it easy. I was in a legitimate hurry and everyone was very accommodating. Thanks again More
Don't respect appointment Worst servive ever, worst experience. I'll never recommend their service to anyone. They don't know what they are doing, their customer service very p Worst servive ever, worst experience. I'll never recommend their service to anyone. They don't know what they are doing, their customer service very poor! More
Service department that cares This is one of the highest trained service departments in the business. Any time i have ever heard of a rare issue with a ford vehicle, this is the de This is one of the highest trained service departments in the business. Any time i have ever heard of a rare issue with a ford vehicle, this is the department you always here recommended. I worked in the car business for over 8 years in every position up to sales manager! Recently i was staying in my North GA house for the summer and the rear window failed on my truck. With it raining every day, i was not happy that the water was coming in my truck. I called the local ford dealer because it was under warranty. They told me it would be Thursday before they could get me in. They also told me they had a truck with a similar issue and they had been working on it for over 3 weeks with it reoccurring! Luckily i had Justin's Cell number a Jim Tidwell, I sent him a text Saturday afternoon. His reply was amazing, Get here Monday morning and i will fit you in. We have fixed a lot of these. I got there at 9 am and they had my truck fixed and back to me in less than 3 hours. In the car business this is unheard of, let alone from one of the biggest dealerships around. It was never wait on us, it was more let me see how fast and high we can jump to make you happy. Well Justin and the other service employees at Jim Tidwell did just that! I don't care what the drive is i will never take my truck to another dealership again! More
All around great service i went to inquire on servicing my old clunker not only was the girl at the desk helpful with guiding my questions in the proper direction she offered i went to inquire on servicing my old clunker not only was the girl at the desk helpful with guiding my questions in the proper direction she offered a very decent area to wait n have coffee very impressed very much so! More
Great Service Experience At Jim Tidwell Ford! Steven Thorpe, and the Jim Tidwell Ford service department, do a great job each time I have my 2014 Focus serviced. The entire staff is welcoming and Steven Thorpe, and the Jim Tidwell Ford service department, do a great job each time I have my 2014 Focus serviced. The entire staff is welcoming and I am usually in and out quickly. More
"Quick, easy, friendly and very rewarding!" I was looking for a truck and had a certain one in mind. When we arrived Sunday morning, we immediately found what we were looking for and were then g I was looking for a truck and had a certain one in mind. When we arrived Sunday morning, we immediately found what we were looking for and were then greeted by a Ford representative. He allowed us to take a test drive, was very caring and friendly, and really worked with us to get the price range within ours and that day we walked out being sold a great truck at the very best price we could have gotten it for. I recommend Jim Tidwell ford dealership to anyone looking for an easy, friendly and quick customer experience. More
Wonderful experience with Chuck DeCarlo! My fiance decided out of the blue that he wanted a new Ford F-250 Platinum. We found one that we really liked at Jim Tidwell Ford. We showed up that S My fiance decided out of the blue that he wanted a new Ford F-250 Platinum. We found one that we really liked at Jim Tidwell Ford. We showed up that Sunday to see (and hopefully purchase ) the truck. We were greeted kindly by Chuck DeCarlo. We found out that, unfortunately, that truck had already been sold. Despite that Chuck, along with his manager Mike Stimmel, went above and beyond to find us a truck that was exactly what we were looking for! We liked the replacement that they found even better than the truck that we came in to look at! If you are looking for a new Ford, I recommend seeing Chuck DeCarlo to make that purchase! More