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Group 1 Ford of Kennesaw

Kennesaw, GA

4.6
1,014 Reviews

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 1,014 reviews

April 26, 2026

Jim Tibble Ford was gonna reset all these computer things. It was five of them that need to be upgraded. They did all but one so I’m waiting for them to call me back on the next one when it comes in t More

by Gerrykilgore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
April 24, 2026

I want to thank Candace for her help in setting up an appointment to have new tires put on my car. More

by Trixee41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace
Apr 27, 2026 -

Group 1 Ford of Kennesaw responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Kennesaw. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 24, 2026

Kelsey was so helpful. Our service was prompt and thorough. We have been going to Jim Tidwell Ford for years and will continue to do so. More

by rrhesson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey
Apr 27, 2026 -

Group 1 Ford of Kennesaw responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Kennesaw. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 23, 2026

Amazing communication via email and text! Hard to get on the phone but otherwise fantastic! More

by Atlantaplanters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven, jason
Apr 26, 2026 -

Group 1 Ford of Kennesaw responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 22, 2026

Don’t do it do not use this dealership. Their sales is good, but the service team is messing it up for the sales. They do not stand behind their work maybe workers need more training. I’m n More

by Trudamsel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
General manager and service department
Apr 25, 2026 -

Group 1 Ford of Kennesaw responded

Thank you for your feedback. We have spoken to you about your family member’s situation. We are sorry to hear of the trouble she is having but as we have explained to you and as the documentation shows, the oil change she had done over a month ago and over a 1,000 miles ago has nothing to do with the failure she experienced. If you would like to discuss further, please feel free to reach out to us directly. Skye Bardill General Manager - Group 1 Ford of Kennesaw sbardill@Group1Auto.com

April 21, 2026

I’ve been coming here for years and have always had great experiences. Service department is top notch and easy to work with. More

by connoraaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay, Jonny
Apr 25, 2026 -

Group 1 Ford of Kennesaw responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 16, 2026

Service was excellent from the work to procure the backordered parts to the repair of the issue More

by Evariste Nya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duston
Apr 20, 2026 -

Group 1 Ford of Kennesaw responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 16, 2026

I recently purchased a new Bronco from Group 1 Ford, and the entire experience was outstanding, easily one of the best car-buying processes I’ve ever had. A huge thank you to my sales associate David McDon More

by Hayden Wall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David McDonald, Fabio Berruecos, Mike Shishevan
Apr 20, 2026 -

Group 1 Ford of Kennesaw responded

Hello Hayden, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Kennesaw. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 15, 2026

We bought a bronco from the number 1 salesman in Georgia. The experience was second to none. We had a great experience. More

by egillpie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Johnson
Apr 17, 2026 -

Group 1 Ford of Kennesaw responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

April 14, 2026

We have always had excellent service from Ford of Kennesaw. Staff is knowledgeable, polite and considerate. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hannah
Apr 17, 2026 -

Group 1 Ford of Kennesaw responded

Hi Kevin, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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