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Group 1 Ford of Kennesaw

Kennesaw, GA

4.6
970 Reviews

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 970 reviews

February 07, 2026

I have purchased 2 cars from this dealership. I worked with different sales associates on each purchase, V.C. and David. Both were helpful and knowledgeable. David went the extra mile to help me More

by Lois
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David
February 03, 2026

James was great to work with. He was very personable, professional and a fellow Pittsburgh Steeler's fan. I am very pleased with my purchase and I would recommend friend and famil More

by jackiewhite940
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James sales person and Damane finance manager.
Feb 06, 2026 -

Group 1 Ford of Kennesaw responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 02, 2026

Had work done on a 2014 F150, requested basic services and also reported a few issues I was having with the truck. Received the truck on the date requested and issues seem to be resolved. Great experience More

by twobrave1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
Feb 05, 2026 -

Group 1 Ford of Kennesaw responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 02, 2026

Nice Ford dealership. We have purchased a car from them before and would do so again. I opt to take my car in for service here rather than other Ford dealerships that ar More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duston Greenway
Feb 06, 2026 -

Group 1 Ford of Kennesaw responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

January 29, 2026

Really awesome crew! They were so helpful and clearly had tons of knowledge. I love coming to this dealership. More

by Vreid1911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Jan 30, 2026 -

Group 1 Ford of Kennesaw responded

Hello, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!

January 27, 2026

unable to expedite repair. vehicle has been to dealership 3 separate times for the repair of the same issue More

by brent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service installation department
Jan 28, 2026 -

Group 1 Ford of Kennesaw responded

We appreciate your feedback and regret that your service experience fell short of expectations. I apologize for the long wait you have experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. If you would like to discuss this further, please don't hesitate to reach out to me.    Bill Sharp  Service Director - Group 1 Ford of Kennesaw billysharp@Group1Auto.com

January 22, 2026

The dealership was clean and the service adviser Dusty kept me updated from the time I pulled in till my car was ready. The waiting lounge was clean and everyone was friendly including the lady from cust More

by Jfryerscot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dusty Greenway
Jan 23, 2026 -

Group 1 Ford of Kennesaw responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 22, 2026

Horrible no return calls no response to text messages. I was told my car was ready when I called and when I went to pick up, the invoice was not complete. They had not run it through my extended warranty. More

by shocatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick and Ashley
Jan 23, 2026 -

Group 1 Ford of Kennesaw responded

Thank you for reaching out regarding your last visit. Can you please contact me so I can learn more about your experience? We cannot find your name in our database with the name provided here. I would greatly appreciate hearing from you using the email provided so I can learn more. Bill Sharp Service Director - Group 1 Ford of Kennesaw billysharp@Group1Auto.com

January 21, 2026

Good job. Thank you for all you do. You help me take care of my vehicle. You do good work. I will always take my car to Group 1 Ford of Kennesaw More

by problemsolvertag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole and Johnny
Jan 21, 2026 -

Group 1 Ford of Kennesaw responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 21, 2026

I am very pleased with the service I received at Group1 Ford. Jonny was very helpful and explained what I was having done and why. More

by juzcruisin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
Jan 22, 2026 -

Group 1 Ford of Kennesaw responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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