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Group 1 Ford of Kennesaw

Kennesaw, GA

4.6
964 Reviews

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 964 reviews

January 22, 2026

The dealership was clean and the service adviser Dusty kept me updated from the time I pulled in till my car was ready. The waiting lounge was clean and everyone was friendly including the lady from cust More

by Jfryerscot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dusty Greenway
Jan 23, 2026 -

Group 1 Ford of Kennesaw responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 22, 2026

Horrible no return calls no response to text messages. I was told my car was ready when I called and when I went to pick up, the invoice was not complete. They had not run it through my extended warranty. More

by shocatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick and Ashley
Jan 23, 2026 -

Group 1 Ford of Kennesaw responded

Thank you for reaching out regarding your last visit. Can you please contact me so I can learn more about your experience? We cannot find your name in our database with the name provided here. I would greatly appreciate hearing from you using the email provided so I can learn more. Bill Sharp Service Director - Group 1 Ford of Kennesaw billysharp@Group1Auto.com

January 21, 2026

Good job. Thank you for all you do. You help me take care of my vehicle. You do good work. I will always take my car to Group 1 Ford of Kennesaw More

by problemsolvertag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole and Johnny
Jan 21, 2026 -

Group 1 Ford of Kennesaw responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 21, 2026

I am very pleased with the service I received at Group1 Ford. Jonny was very helpful and explained what I was having done and why. More

by juzcruisin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
Jan 22, 2026 -

Group 1 Ford of Kennesaw responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 20, 2026

The service department is always on top of it! Just and Hannah is our favorite service expert and make sure that everything is taken care of the way we need it. More

by danialleylupa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hannah
Jan 22, 2026 -

Group 1 Ford of Kennesaw responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 19, 2026

Jonny Streetman is professional and friendly. He is always very helpful when we bring our cars in to be serviced. We appreciate that he takes time to answer our questions and we trust his judgmen More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
Jan 21, 2026 -

Group 1 Ford of Kennesaw responded

Hi Donna, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 17, 2026

Aston, I believe the customer service manager, gave outstanding stellar customer service! Adjust all my concerns quickly and correctly. Was extremely sweet, kind and attentive. Can’t give her enough pr More

by Alicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aston
Jan 19, 2026 -

Group 1 Ford of Kennesaw responded

Hello Alicia, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 16, 2026

Prompt, courteous and friendly. Got me in before my appointment time and back out early. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
Jan 18, 2026 -

Group 1 Ford of Kennesaw responded

Hello Jim, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 16, 2026

There was great communication and frequent updates on the service for vehicle. Vehicle came back running great. More

by bvayens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duston
Jan 18, 2026 -

Group 1 Ford of Kennesaw responded

Hello, we really appreciate your positive review! We hope you have a great day!

January 15, 2026

Great service provided and clean area to wait out service. Customer service is always great! More

by ericamassicott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duston Greenway, Candace Waterman
Jan 17, 2026 -

Group 1 Ford of Kennesaw responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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