Group 1 Ford of Kennesaw

Had some trouble with getting my car to start. Turns out it was actually just the battery and they were able to get me taken care of quickly. They were prompt with communication and very friendly Turns out it was actually just the battery and they were able to get me taken care of quickly. They were prompt with communication and very friendly throughout the whole process. More

When I came in from the time I pulled up everyone was so nice. Even the lady that was telling me exactly where to go. I recommend this place. nice. Even the lady that was telling me exactly where to go. I recommend this place. More

Went in for an oil change and price some new tires. Christian was my service advisor and he informed me of a special they were offering on tires and an alignment. I was able to get my oil change, 4 n Christian was my service advisor and he informed me of a special they were offering on tires and an alignment. I was able to get my oil change, 4 new tires and alignment at a much better price than I expected. I appreciate them helping me get a great deal. More

Was at this dealership for over 6 hours for service just to find out they didn’t have the parts for my warranty and did not actually fix the issue. Then they have this AI bot that is useless and doesn’t wor to find out they didn’t have the parts for my warranty and did not actually fix the issue. Then they have this AI bot that is useless and doesn’t work. Just a very subpar experience. Please go to another dealer. More

Great communication from this dealership! My sales rep kept me fully posted on when to expect delivery. Everything was exactly as I ordered it. My sales rep kept me fully posted on when to expect delivery. Everything was exactly as I ordered it. More

The customer service was excellent, the shop was modern, nice and clean. The sales staff were very courteous and straightforward. nice and clean. The sales staff were very courteous and straightforward. More

Basic service seemed to be fully adequate. Overall experience was sub-par. Took much longer than expected for basic service. Then it took an additional 20 minutes for them to find the keys Overall experience was sub-par. Took much longer than expected for basic service. Then it took an additional 20 minutes for them to find the keys to my vehicle so I could leave. No updates on status of the service and lounge area was subpar to other dealers. Will give them one more chance before going to another dealer for future services. More

The service team was amazing. They took care of my issue quickly. Thank you Cole for keeping me updated you did great! I will always use this dealership for repairs. They took care of my issue quickly. Thank you Cole for keeping me updated you did great! I will always use this dealership for repairs. More

My advisor paid attention to what I needed done and got it done in a very timely manner and listen to my concerns. I would highly recommend them for alll service needs! it done in a very timely manner and listen to my concerns. I would highly recommend them for alll service needs! More