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Group 1 Ford of Kennesaw

Kennesaw, GA

Overview
Reviews
Vehicles
4.6
958 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 958 reviews

January 17, 2026

Aston, I believe the customer service manager, gave outstanding stellar customer service! Adjust all my concerns quickly and correctly. Was extremely sweet, kind and attentive. Can’t give her enough pr More

by Alicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aston
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January 16, 2026

Prompt, courteous and friendly. Got me in before my appointment time and back out early. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
Report | Print
Jan 18, 2026 -

Group 1 Ford of Kennesaw responded

Hello Jim, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 16, 2026

There was great communication and frequent updates on the service for vehicle. Vehicle came back running great. More

by bvayens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duston
Report | Print
Jan 18, 2026 -

Group 1 Ford of Kennesaw responded

Hello, we really appreciate your positive review! We hope you have a great day!

January 15, 2026

Great service provided and clean area to wait out service. Customer service is always great! More

by ericamassicott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duston Greenway, Candace Waterman
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Jan 17, 2026 -

Group 1 Ford of Kennesaw responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 13, 2026

Gettin a same appointment was easy and Dusty was professional and attentive to what I needed. More

by buckeye011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dusty
Report | Print
Jan 15, 2026 -

Group 1 Ford of Kennesaw responded

Hi, we are so happy to read such a great review about Group 1 Ford of Kennesaw! If you have any further questions, please don't hesitate to reach out!

January 10, 2026

Thank you Jonny! He helped navigate my challenging warranty situation and hopefully got it resolved once and for all More

by ElJefe1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
Report | Print
Jan 11, 2026 -

Group 1 Ford of Kennesaw responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 09, 2026

Have had every oil change for my 2013 Edge since I bought it new at Jim Tidwell Ford. Have had excellent service except for not being taken at appointment time and long wait for oil change. Staff is always c More

by gailbland327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Asher
Report | Print
January 07, 2026

Johnny was great. He helped us with a warranty issue on our new bronco. Highly recommend. More

by truettlollis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
Report | Print
Jan 09, 2026 -

Group 1 Ford of Kennesaw responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 07, 2026

Dusty assisted me today and provided the level of support that is the epitome of customer service! I came in for an oil change and requested to have the vitals of my car checked, and he ensured they were com More

by cateyz1913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dusty
Report | Print
Jan 09, 2026 -

Group 1 Ford of Kennesaw responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Kennesaw! We are always more than happy to assist you if anything else comes up. Take care!

January 07, 2026

Johnny Streetman is always attentive to my car's service needs and the customer service is always excellent! More

by jkhooks
Recommend Dealer
Yes
Employees Worked With
Johnny Streetman
Report | Print
Jan 09, 2026 -

Group 1 Ford of Kennesaw responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Kennesaw. Feel free to reach out to us if you need anything. Have a wonderful day.

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