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Group 1 Ford of Kennesaw

Kennesaw, GA

Overview
Reviews
Vehicles
4.6
1,070 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 1,070 reviews

August 05, 2026

Would have given 5 stars but the service advisor dropped the ball and we didn’t get everything done in the required time! More

by wfsford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Report | Print
August 05, 2026

VC is an amazing person who was very attentive and professional throughout the buying process. Group 1 Ford is a place to buy any Ford vehicle.⭐️⭐️⭐️⭐️⭐️⭐️ More

by aromero829
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
VC
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Aug 05, 2026 -

Group 1 Ford of Kennesaw responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Kennesaw. Please don't hesitate to reach out if there's anything additional we can do for you.

August 03, 2026

The customer service is better than the three dealerships I drive past to get there. You actually get someone on the phone in under two minutes More

by sgwwhi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Aug 05, 2026 -

Group 1 Ford of Kennesaw responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 03, 2026

Very pleased with Johnny Streetman for the quick and efficient service this morning. Will be back in 5k miles. More

by hkipreos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Streetman
Report | Print
Aug 05, 2026 -

Group 1 Ford of Kennesaw responded

Hello, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Hello, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2026

Cole was awesome and took care of my recalls. He was very communicative and provided call backs with updates. Good hire for Group1 More

by MatthewW
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
Report | Print
Aug 06, 2026 -

Group 1 Ford of Kennesaw responded

Hi, we're happy you found Cole to be so supportive during your experience here at Group 1 Ford of Kennesaw. Please don't hesitate to reach out if there's anything additional we can do for you.

August 02, 2026

The facility is very accomodating. We came without appointment and the service advisor (Davel) attend to us and addressed our concern. More

by donaldleguira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davel
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Aug 04, 2026 -

Group 1 Ford of Kennesaw responded

Hi, thanks for your praise and kind comments about Davel. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 01, 2026

Jonny was friendly and didn't try to get me to get things that I didn't need and made sure he checked my warranty package More

by cherylhollis7978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny
Report | Print
Aug 06, 2026 -

Group 1 Ford of Kennesaw responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Kennesaw. Please don't hesitate to reach out if there's anything additional we can do for you.

July 30, 2026

The service rep was very helpful and recommended the two recall items needed for my aging car. Kept me up to date on repairs. More

by Idadixon50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian MCM
Report | Print
Aug 01, 2026 -

Group 1 Ford of Kennesaw responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 29, 2026

The service was excellent today, but we've had problems in the past with service. More

by rancart162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pass
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Jul 30, 2026 -

Group 1 Ford of Kennesaw responded

Hello, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 28, 2026

I liked my service advisor he handled my issues with no problem and he gave me the estimated time when my work would be completed. More

by Jessie Pasteur SR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I didn’t remember his name
Report | Print
Jul 30, 2026 -

Group 1 Ford of Kennesaw responded

Hi Jessie, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

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