Group 1 Ford of Kennesaw
Kennesaw, GA
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Ran in to truck trouble on my vacation. . dead in side of road... service was closing soon and got me in anyway for diag.. had part in stock and got us on the road again... they didn't ha . dead in side of road... service was closing soon and got me in anyway for diag.. had part in stock and got us on the road again... they didn't have to..be cause they were closing.. BUT THEY DID IT ANYWAY!! Can't say enough good things about them . Service saved our vacay.. THANK YOU ASHTON.. THANK YOU CANDACE. THANK YOU BILL.. More
Took my Ford Expedition in for a recall. My coordinator, Cole, who was very personable and knowledgeable about my issues. He took care of the paperwork and called me the next day with the pr My coordinator, Cole, who was very personable and knowledgeable about my issues. He took care of the paperwork and called me the next day with the progress. Will definitely take my cars there as needed. More
Every thing about the facility and staff is great. The only issue is when the customer has an appointment and the job is a 20 minute software update why do require the car be left with them for the en The only issue is when the customer has an appointment and the job is a 20 minute software update why do require the car be left with them for the entire day? The dealership response is that they don’t know when the technician will be available; and then when I say but I was given appointment for certain day and time, the dealership response is that the appointment is for me to see the service desk to leave the key. More
Great experience with the mobile service! The auto text messages were accurate, the Danish lady driver was on time, extremely pleasant and took care of my truck. The auto text messages were accurate, the Danish lady driver was on time, extremely pleasant and took care of my truck. More
Dropped off my Bronco for a recall, Johnny was very polite and quick and had it back when promised. Every time I’ve had my truck there it has always been a good experience. polite and quick and had it back when promised. Every time I’ve had my truck there it has always been a good experience. More

