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Group 1 Ford of Kennesaw

Kennesaw, GA

4.6
1,047 Reviews

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 1,047 reviews

July 06, 2026

Ran in to truck trouble on my vacation. . dead in side of road... service was closing soon and got me in anyway for diag.. had part in stock and got us on the road again... they didn't ha More

by rmabentley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ASHTON CANDACE BILL
Jul 07, 2026 -

Group 1 Ford of Kennesaw responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 04, 2026

Candace is an amazing advisor. She got me in and out quick as a walk in. More

by dnadal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace
Jul 05, 2026 -

Group 1 Ford of Kennesaw responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Kennesaw. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 29, 2026

Amazing service and custom service! Will always bring my car here!! They took Care of me and my car! More

by heather.lovesurevents
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill, Jay, Christian
Jun 30, 2026 -

Group 1 Ford of Kennesaw responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

June 27, 2026

Kind and friendly people especially Mr Christian very prompt and kind great man you need more like him More

by waynewingnut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Christian
Jun 29, 2026 -

Group 1 Ford of Kennesaw responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

June 27, 2026

Took my Ford Expedition in for a recall. My coordinator, Cole, who was very personable and knowledgeable about my issues. He took care of the paperwork and called me the next day with the pr More

by pressell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
Jun 27, 2026 -

Group 1 Ford of Kennesaw responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 24, 2026

I have been a customer of this dealership for about 9 years. I have been pleased by their performance both in sales and service. More

by Davidoverdorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Streetman
Jun 26, 2026 -

Group 1 Ford of Kennesaw responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 17, 2026

Every thing about the facility and staff is great. The only issue is when the customer has an appointment and the job is a 20 minute software update why do require the car be left with them for the en More

by faramarzparsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnny
Jun 23, 2026 -

Group 1 Ford of Kennesaw responded

Thank you for your feedback, we apologize for the inconvenience with your appointment. While we strive to make every appointment meaningful, we recognize this can be challenging at times and take your concerns seriously. Please reach out to me directly if may assist further. Billy Sharp Service Director - Group 1 Ford of Kennesaw Billysharp@group1auto.com

June 12, 2026

Great experience with the mobile service! The auto text messages were accurate, the Danish lady driver was on time, extremely pleasant and took care of my truck. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 13, 2026 -

Group 1 Ford of Kennesaw responded

Hi Chris, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 09, 2026

Dropped off my Bronco for a recall, Johnny was very polite and quick and had it back when promised. Every time I’ve had my truck there it has always been a good experience. More

by scha5768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Jun 10, 2026 -

Group 1 Ford of Kennesaw responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Kennesaw. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2026

Efficient and friendly staff. Trust their evaluation of my car. No pressure to add on unnecessary items. More

by susanshannon50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Streetman
Jun 09, 2026 -

Group 1 Ford of Kennesaw responded

Hi, thank you; we appreciate your feedback! If you ever need help, just give us a call.

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