Jim Shorkey Youngstown Chrysler Dodge Jeep Ram Fiat

The finance manager added paper work on very expensive coverage I specifically stated I did not want, when I brought it to the dealerships attention 2 days later, they refused to make the situation right. coverage I specifically stated I did not want, when I brought it to the dealerships attention 2 days later, they refused to make the situation right. $1500 charge. As for the vehicle itself, there were new brake pads put over bad rotors which hid the fact it they needed replaced for a short time, and beyond that, when I had service look over a vibration/transmission shift issue I was having, they misdiagnosed the problem while it was still with-in the 3 month/3,000 warranty, ultimately costing me thousands of dollars. My recommendation on Jim Shorkey Youngstown would be to shop elsewhere. More

Stay away from this dealership. They mislead you and lie. They told me they would give me 1600 for my trade-in. I told the the Honda store offered me 1600 for my trade. The sales guy at shorkey. Said they wo They told me they would give me 1600 for my trade-in. I told the the Honda store offered me 1600 for my trade. The sales guy at shorkey. Said they would offer me same price. Plus make 3payments too. So I assumed it would go through. Later I looked after I signed contract got home. Say only 800.00 for my trade in. My fault. Should nit have signed contract. Was mislead. Buyers remorse. They should offer pay me 800.00. But nothing I can do now. My fault. Sadd practice. Stay away from this dealership More

Bradley Drake did a great job helping us get everything we wanted in our new Jeep. They do not pressured to purchase quickly. and respect your time needed to decide. we wanted in our new Jeep. They do not pressured to purchase quickly. and respect your time needed to decide. More

Thomas Jacobs, at the Austintown location took great care of me. I had limited resources, but he did not give in. Instead, he educated me and spent a lot of time with finances, management, and the best ways of me. I had limited resources, but he did not give in. Instead, he educated me and spent a lot of time with finances, management, and the best ways to set my self up in the future. He didn't stop crunching numbers, checking with supervisors, and exhausting every possibility to help me. I completely give Thomas a 5 star review and referral. I left there more confident and mindful of the car-buying experience. More

I was nervous about finding the right Jeep for me but Chris kenney was very helpful and patient. Chris is a hard and honest salesman. I will definitely recommend Chris and Jim shorkeys to friends and fam Chris kenney was very helpful and patient. Chris is a hard and honest salesman. I will definitely recommend Chris and Jim shorkeys to friends and family. More

This was the best way I bought a car and my first Dodge. All negotiations were done by email, no haggling between you the sales representative and the sales manager . Once deal was agreed upon, a phone call All negotiations were done by email, no haggling between you the sales representative and the sales manager . Once deal was agreed upon, a phone call was made by the dealership to arrange when was best time to sign papers. Love the service, love the way we made the purchase, best of all love the 2020 Charger GT. Andy P. More

Our sales person (chris) was excellent. Dealership was no nonsense with no gimmicks. It was a great experience all the way around. Great selection of almost new Saharas. Nice Job guys. J.P. no nonsense with no gimmicks. It was a great experience all the way around. Great selection of almost new Saharas. Nice Job guys. J.P. More

Great Customer Experience for Me . Olivia Roberts was very professional and quickly responded to all my questions and requests about the vehicle of interest. Once I arrived to see a . Olivia Roberts was very professional and quickly responded to all my questions and requests about the vehicle of interest. Once I arrived to see and drive the vehicle in person the process was fast and painless. Kevin had all the finance paperwork in order and ready to go. I highly recommend this Dealership. Thank you Olivia and Team for all you did. More

Chris Kenney was the sales representative who helped get me into a 2020 Rubicon which I am absolutely enamored by. His dedication to the customer experience was exceptional. I was offered drinks on multip me into a 2020 Rubicon which I am absolutely enamored by. His dedication to the customer experience was exceptional. I was offered drinks on multiple occasion, showed me the service department, and overall the process was seamless and easier than I anticipated. Like anything it required some time to come to the price I wanted but with Chris’ help we were able to get me where I wanted to be on a monthly payment and I left with the vehicle I’ve wanted all of my 20s. So thank you to Chris for the exceptional service I will be buying this jeep and coming back for more ! More