Jim Shorkey Youngstown Chrysler Dodge Jeep Ram Fiat

Couldn't say enough good things about my buying experience with Olivia. She made this purchase happen with the fact that she genuinely cares about her customers, her willingness to work directly wi experience with Olivia. She made this purchase happen with the fact that she genuinely cares about her customers, her willingness to work directly with you to make sure you are comfortable with everything about the buying process and incredible honesty throughout the process. She is the one to ask for everytime as per my experience. If you go to Shorkey,ask for Olivia, I know you will be happy you did.Just a great buying experience! More

John from service is unprofessional and rude in the extreme. Sighing, grunting, talking to me like I am stupid because I am a woman. Then ultimately hanging up on me. I will be taking my car elsewhe extreme. Sighing, grunting, talking to me like I am stupid because I am a woman. Then ultimately hanging up on me. I will be taking my car elsewhere to determine if you people screwed up my jeep when you so called “ fixed” the computer recall. Depending on the results you will be hearing from my attorney. I have never had an experience this bad, and I don’t appreciate being looped into a stereotype. My father was a mechanic; and I am NOT an idiot. Go elsewhere people. Because the service advisor here is a complete xxxxxxx. More

Great truck buying experience at Jim Shorkey RAM. Spent the last week asking about the Certified Pre-Owned 2022 2500 Ram Big Horn diesel. I like CPO warranty. I was communicating with Dylan Cubbin Spent the last week asking about the Certified Pre-Owned 2022 2500 Ram Big Horn diesel. I like CPO warranty. I was communicating with Dylan Cubbin on the truck and finally stop to see truck and Dylan. Dylan was low keyed, no pressure salesman willing to accomodate all my questions. After talking to Chris Kenney Dylan and I filled out all paperwork and I told him I'd be in next day to finalize the deal. After I got home, since I am an hour away, I was doing some searching and found that truck at one time at shorkey was listed $1000 cheaper. I already signed paperwork, so I figured tough luck on my part. Nope, showed them the price sheet i printed off being $1000 less and Chris said he would be right back. Came right back and honored the lower price, no hassle and apoligized. Thanks Dylan, smoothest experience I have ever had buying a vehicle. Everyone there very accommodating and polite. Highly recommend Shorkey Ram. Stop in and see Dylan. More

Everyone we encountered at the dealership was extremely friendly and helpful. When we came to the dealership, everything that had been advertised on the website was accurate with no surprises as to price. friendly and helpful. When we came to the dealership, everything that had been advertised on the website was accurate with no surprises as to price. It was the most pleasant car buying experience to date. More

So I went in to Jim Shorkey the other day and ran into Olivia and let me tell you she made everything possible. From the experience all the way down to the car . She really brought a dream into my drivewa Olivia and let me tell you she made everything possible. From the experience all the way down to the car . She really brought a dream into my driveway . I couldn’t have asked for a better salesman to take care of me . She will forever have my business . The Shorkeys is the way to go . She made it easy and smooth where I could come sign paperwork and leave with the vehicle I wanted with no difficulties or games she did everything she said and anything I asked for to make everything possible . Below is a picture to show you just how satisfied I was with my purchase . I will be sending ANY and EVERYBODY I know to the Shorkeys with the outstanding experience I had. Phenomenal work and really went out of her way to meet my expectations . Can’t wait for my next car! Thanks again Olivia !!! I LOVE it ! More

Avoid! Avoid! Avoid! The sales person was great. Unfortunately, the finance was terrible. They first try to include a very expensive warranty on to the Avoid! Avoid! The sales person was great. Unfortunately, the finance was terrible. They first try to include a very expensive warranty on to the deal, but they don't tell you outright like all the other dealerships. I had them remove one of them, didn't know the other one was there. Please pay attention to every number on those forms, they are not right. I didn't check and now I pay. More

I had a blast getting my Dodge Durango GT , the whole experience was amazing for me , everyone was so happy for me , it was just amazing, Thank you so much Shorkey , but Kevin , Thank you !! experience was amazing for me , everyone was so happy for me , it was just amazing, Thank you so much Shorkey , but Kevin , Thank you !! More

took my my car in trade for a new car . traded in a 2017 Nissan platinum . which they only gave me 5K for which I knew I was going to take a beating on cuz the car isn't pretty bad conditio traded in a 2017 Nissan platinum . which they only gave me 5K for which I knew I was going to take a beating on cuz the car isn't pretty bad condition body wise and it's got a head gasket going out on it and they put it out in there a lot for a 17k what a joke . That's what the retail value is on it if it was in excellent shape . its not its banged up a head gasket is bad that alone 3-4k to fix on the low end . More

They were $35 more for an oil change then the other Dodge dealership, they gave me an outrageous quote on an extended warranty for my jeep. dealership, they gave me an outrageous quote on an extended warranty for my jeep. More

worst ever John in service should be FIRED Never called me back , Don't care about people calling me back , Don't care about people calling More