Jim Riehl's Friendly Honda

I bought a used Honda CRV in April, 2012 from Jim Riehl. I bought a used Honda CRV in April, 2012 from Jim Riehl. As part of my purchase, I received a new battery. Fast forward 9 months and my Mom is h I bought a used Honda CRV in April, 2012 from Jim Riehl. As part of my purchase, I received a new battery. Fast forward 9 months and my Mom is having trouble with the battery but she now is can't drive to a dealership in Tampa, so she bought a battery locally, although she should have had it replaced at the dealership. Jerry Thavet, the head of service was able to refund the what my Mom spent on this battery. It took months to get it worked out, but it was worth the wait. Cudos to Jerry. Thanks, CC Leslie More

The service advisers I have encountered have always been friendly and helpful and not too pushy about the services I require. The mechanic, Tom is awesome! And I look forward to talking with the cashier, Lo friendly and helpful and not too pushy about the services I require. The mechanic, Tom is awesome! And I look forward to talking with the cashier, Louise, as she is friendly and completes the wonderful service I receive at this dealership. More

Please consider carefully the dealership that you go to when purchasing your new Honda. Everyone at this dealership is so friendly and helpful unlike other dealerships that we visited. Would recommend when purchasing your new Honda. Everyone at this dealership is so friendly and helpful unlike other dealerships that we visited. Would recommend them to anyone! More

My experience started with Brian in Service when I brought in my 2009 Honda Accord with a problem with the driver's side window controls. Brian was able to get the window rolled up even though the re brought in my 2009 Honda Accord with a problem with the driver's side window controls. Brian was able to get the window rolled up even though the replacement part would not be available until the next day. I asked Brian about the possibility of an extension on my warrenty and he referred me to Dennis. Dennis explained that Honda does not warrenty beyond 120,000 miles, but suggested that I consider purchase of a 2013 model, that with the equity in the 2009, the current low interest rate and the clearance sale they might be able to get me into a new car with little or no increase in monthly payment. Dennis referred me to George Jablonski and now I am the proud owner of a 2013 Honda Accord. George worked hard to obtain a car with the options and color I wanted and to get the car delivered in a very short time. I am very satisfied with the performance of these three gentlemen and am pleased with the new Honda. More

The customer service was excellent. I was sold on the service. George provided me with what I was looking for in a new vehicle and I am very pleased. service. George provided me with what I was looking for in a new vehicle and I am very pleased. More

After checking for problems, recalls, etc., I was out the door with my clean car in one half hour for my oil change. As usual, everyone was courteous, efficient and very helpful. I heartily recommend Frien door with my clean car in one half hour for my oil change. As usual, everyone was courteous, efficient and very helpful. I heartily recommend Friendly Honda! More

My experiences at the dealer had been great. Staff explaint to me what they are going to do and approximatly the time of services. It is surprises at the end. Please keep the diligent work. explaint to me what they are going to do and approximatly the time of services. It is surprises at the end. Please keep the diligent work. More

Brian went above and beyond to help us. We had car trouble on our way back from Boston and had another Honda Dealership fix our car. After paying $3000, the check engine light was still on. Brian he trouble on our way back from Boston and had another Honda Dealership fix our car. After paying $3000, the check engine light was still on. Brian helped us and they even got the other dealership to pay to fix the problem they never could. So the other dealership paid Jim Riehl's Honda what it would have cost us to fix it. Thank you Brian for standing by us! More

I really loved my buying experience at Friendly Honda and I really love my salesperson Jordan Mazzola. He took very good care of us and went over all the buying details with us in advance. He is very helpf I really love my salesperson Jordan Mazzola. He took very good care of us and went over all the buying details with us in advance. He is very helpful and sincere and he is a great asset to your team!! More

Todd was excellent! My brother referred to him because he was honest and knowledgeable, and not a high pressure salesman... He was right! When I picked out the Civic, Todd answered my concerns very well, and was honest and knowledgeable, and not a high pressure salesman... He was right! When I picked out the Civic, Todd answered my concerns very well, and he presented the warranty and numbers and terms of the lease very clearly. In all, I was very happy with my experience at Honda. I would not hesitate to refer a friend to this dealership, particularly, to Todd. More