Jim Riehl's Friendly Honda

Very Friendly The Service team is always respectful and courteous. They go out of there way to provide the best customer service of any Honda dealer. Thank you! The Service team is always respectful and courteous. They go out of there way to provide the best customer service of any Honda dealer. Thank you! More

Excellent This is the best dealer for Cadillac service. Fast and courteous. They got me in and out in a flash. They even cleaned my vehicle ! This is the best dealer for Cadillac service. Fast and courteous. They got me in and out in a flash. They even cleaned my vehicle ! More

Service always great !! I have been going to this dealership for 7 years now. I wouldn't go to a different Honda dealer. They are kind and always do a great job. Thank you Ty I have been going to this dealership for 7 years now. I wouldn't go to a different Honda dealer. They are kind and always do a great job. Thank you Tyler More

15,000 mile service I requested that the 15,000 mile service routine be performed on my 2016 Pilot. Service rep was polite, and sincerely interested in my concerns. Mecha I requested that the 15,000 mile service routine be performed on my 2016 Pilot. Service rep was polite, and sincerely interested in my concerns. Mechanic thoroughly checked the vehicle and quickly performed all required tasks. The fee was reasonable, and I experienced nothing but professionalism and complete customer care from all involved, including the dealership cashier. More

Worst Service Ever Brought car in for service (intermittently stopped running when i hit a bump). Service department told me it was my aftermarket alarm system and remo Brought car in for service (intermittently stopped running when i hit a bump). Service department told me it was my aftermarket alarm system and removed the alarm system and charged me for the work. The next day the car quit again, I took it back and they told me a wiring harness wrapping around the frame to the motor was damaged and needed repair. They repaired it and charged me for the work. The next day the car quit again. I took it back and they told me the ignition switch was bad. Since the car quit when I hit bumps I asked them-Did you wiggle the key/switch causing it to quit? They told me YES. They replaced the switch and charged me again for the switch and labor. This time before I left their parking lot i found a bump in their lot and ran over it. My car quit again!!. I took it to a Honda dealer on Gratiot in Roseville (Jeffry). There they found the problem to be a pinched wire between the gas tank and frame. They repaired it and I never had the problem again. I disputed my charge payment for ONLY the $100 it was to cost me for the Alarm re-install. They also contested my dispute and lied about the situation I state above. Ultimately I did not win the $100 dispute but in turn they lost a customer. Myself, friends and family will not patronage their dealership. More

Oil Change I did not have an appointment but you took me right away and oil was changed within 45 min. Everything checked on car and very good service. I did not have an appointment but you took me right away and oil was changed within 45 min. Everything checked on car and very good service. More

Great visit Alyse got me into the vehicle i was looking for and gave me a great deal on my trade I would recommend this dealership to everyone. The price they tol Alyse got me into the vehicle i was looking for and gave me a great deal on my trade I would recommend this dealership to everyone. The price they told me was the price it was no hidden cost. More

A CRV Girl I just traded in my 2005 CRV for a new 2016. This is my 4th CRV and they just keep getting better. I have purchased from Jim Riehl's before and have I just traded in my 2005 CRV for a new 2016. This is my 4th CRV and they just keep getting better. I have purchased from Jim Riehl's before and have all my service done here. Great all round experience from the salesperson (Geoge Jablonski) to the service team. I always recommend Jim Riehl! More

Great job. I was very satisfied and will be returning. Great job. Have gone to Troy Honda in the past. I will now be coming to Jim Reihl for all future service appointments and new vehicle purchases. Great job. Have gone to Troy Honda in the past. I will now be coming to Jim Reihl for all future service appointments and new vehicle purchases. More

courteous, fast service The vehicle was originally purchased by my mother from this dealership and had all her service performed there, despite it being a CONSIDERABLE distan The vehicle was originally purchased by my mother from this dealership and had all her service performed there, despite it being a CONSIDERABLE distance from her home. When I inherited the vehicle, I continued that tradition in honor of her, initially. But, I now continue to use their services because I'm always treated with courtesy, "friendly"-ness, and fairly. More