Jim Norton Toyota of OKC

Rachid is Who You Need Rachid is the perfect salesman. No pressure, all about the customer, and a great sense of humor. If I could, I’d go to Jim Norton Toyota every day for Rachid is the perfect salesman. No pressure, all about the customer, and a great sense of humor. If I could, I’d go to Jim Norton Toyota every day for the free water and to see Rachid. Buy a car from him. You won’t be disappointed, and you’ll make a lifelong friend! More

Thank you Rachid! I relocated from Alaska to OKC less than 2 weeks ago and sold my car before I left. I was staying out in the boonies with family. I filled out an onli I relocated from Alaska to OKC less than 2 weeks ago and sold my car before I left. I was staying out in the boonies with family. I filled out an online credit app at night and Rachid called me the next morning. I had issues that most salesmen wouldn't be able to handle, such as I just got a job but hadn't started yet, subprime credit, and I didn't have a ride to the dealership. Rachid took my credit and zero down payment, searched the inventory and put a deal together. He even sent Michael to Luther to pick me up. Within a few hours I had a no hassle loan and a great used car. Thanks a million Rachid! More

Awesome experience! Went in with little hope of getting financed and on a very short time frame. Rachid Kaci did an amazing job and worked very quickly to get me into the Went in with little hope of getting financed and on a very short time frame. Rachid Kaci did an amazing job and worked very quickly to get me into the vehicle I came for with payments I could afford, would definitely recommend him as a salesperson. Everyone was very friendly and helpful. Overall wonderful experience. More

Great experience Rachid!!!! I highly recommend you work with Rachid!!!! NO pressure sale. Worked hard to get me what I wanted. I will definitely refer friends/family to Rachid Ka I highly recommend you work with Rachid!!!! NO pressure sale. Worked hard to get me what I wanted. I will definitely refer friends/family to Rachid Kaci. More

Best experience in buying a vehicle with Rachid Kaci I am completely satisfy with my deal i had at Jim Norton Toyota of OKC with Mr.Kaci Rachid. The main reason I mad my deal, was the way Rachid honesty I am completely satisfy with my deal i had at Jim Norton Toyota of OKC with Mr.Kaci Rachid. The main reason I mad my deal, was the way Rachid honesty and experience. Well done and I recommend Rachid Kaci to the entire world. Especially if you have questions that you are not sure about vehicles in general, Rachid is a car guy, he is knowledge makes your buying experience unforgettable. More

Rachid Kacy is the best! We went to Jim Norton to buy a car for our daughter. Every step of the way, Rachid Kacy was absolutely amazing! Even through some crazy circumstances, We went to Jim Norton to buy a car for our daughter. Every step of the way, Rachid Kacy was absolutely amazing! Even through some crazy circumstances, he always had our back. We have purchased many cars before, but I would say that Rachid is hands down the best salesman we have ever worked with. He is very knowledgeable, proactive, remembers your name, is a family man, and works very hard. He really cares about you, you’re not just a number. Thank you Rachid for everything! More

No pressure great deal Thomas was great to work with. Very relational and I did not feel like I was dealing with “slick” sales tactics. I would recommend working with him an Thomas was great to work with. Very relational and I did not feel like I was dealing with “slick” sales tactics. I would recommend working with him and Jim norton Toyota. More

laid back and simple my wife and i made an appointment with thomas to looked at a highlander. his knowledge of the vehicle was outstanding. his personalty was great and he my wife and i made an appointment with thomas to looked at a highlander. his knowledge of the vehicle was outstanding. his personalty was great and he was not pushy. he helped out amazingly. we were a little upside down on our trade in and he got us were we needed to be with payments when kno one else would. he even helped use out after the sell with getting radio to work with phones ect. we are from out of town and accidentally left an item in our trade in and i called him and he got it and mailed it to us. he is honest and dosent feed the bs like most salesmen. thomas is hands down the best sales guy. highly recommend him. More

Correspondence, vehicle condition, managerial response Unfortunately, we had a very unimpressive experience. Email correspondence four days before visit by site's "internet specialist" began by asking if w Unfortunately, we had a very unimpressive experience. Email correspondence four days before visit by site's "internet specialist" began by asking if we would be willing to put a down payment on a used vehicle we hadn't seen yet. Arriving from out of town, my wife and I were made to wait while missing keys were searched for (never found). The vehicle had not been detailed, despite the fact that their team had known for days that we were coming from out of town to look at it. The vehicle itself was in awful condition and should not be shown to customers as it is now. The minivan was listed at $20,200, and severely overpriced. The following list of items were minimized and avoided during a discussion with the manager and sales associate: the seats and carpet had punctures (larger than 1.5 inches in length) and untreated stains; the cabin's nylon "shell" was shifting away from the vehicle's structure as a result of obvious missing nylon push-in rivets; 3 large, undocumented dents; separated bumper and vinyl wheel well covers spoke of undocumented fender-bender damage; un-buffed and unpainted scratches were prolific from bumper to bumper - in short, 11 medium-to-serious problems were seen upon first look-over. In fact, the salesman even tried to convince us that we should pay extra to get the seats changed to leather which would solve all the terrible stains, tears, and cuts in the seats. We were very dissatisfied with our experience and with the salesman's unwillingness to let us go. He perpetually insisted on selling us other vehicles or tried to minimize the issues with the vehicle. Three days after our visit, the same "internet specialist" contacted us again about our visit. We replied with a similar email as what was given in this review. The response made it obvious that either our email was never read, or that the specialist only used canned responses. In short, we blocked their email address and needless to say, we will not be returning to Jim Norton Toyota and were extremely unimpressed with our experience. It should be noted that we visited two other Toyota dealerships earlier that day, both of which were extremely professional. Jim Norton Toyota should be audited by their corporate office. More

Laid back and not Pushy We went to check out a couple vehicles. Thomas met us at the front and showed us to the ones we requested. Thomas was super laid back and didn't try t We went to check out a couple vehicles. Thomas met us at the front and showed us to the ones we requested. Thomas was super laid back and didn't try to push us to something else or upsell a higher trim level. The sales manager and Thomas got us a killer deal on the new to us Tundra and gave us a reasonable amount on trade in. My wife enjoyed their professionalism so much she decided to get a 4runner the same day! More