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Jim Norton Toyota of OKC

Oklahoma City, OK

1.8
309 Reviews

8401 Northwest Expy

Oklahoma City, OK

73162

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309 Reviews of Jim Norton Toyota of OKC

May 14, 2018

4 Runner TRD Completely satisfied, worked with me and took the time to answer all my questions. There was no hassle and everyone worked to make the experience as f More

by branos_11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leon Anthony
May 15, 2018 -

Jim Norton Toyota of OKC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com.

May 10, 2018

Great rep for your company. Rachid Kaci He was very professional and made me feel comfortable and confident with his wise and honest sales approach!!, He made me feel that I was his prime More

by Hamby-yolanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachid Kaci
May 10, 2018 -

Jim Norton Toyota of OKC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com.

May 10, 2018

Great guys!! Great trucks! Rachid was amazing. He took care of us from start to finish. He went above and beyond our expectations to make sure we were taken care of. We will be More

by Bshan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachid Kaci
May 11, 2018 -

Jim Norton Toyota of OKC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com.

May 09, 2018

Very kind and accommodating I really enjoyed working with Rachid on my vehicle purchase. He was extremely kind and went out of his way to ensure I was happy. More

by Medina, Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachid Kaci
May 10, 2018 -

Jim Norton Toyota of OKC responded

Thank you for taking the time to write this review. We are pleased to hear that Rachid was able to provide an efficient and overall positive experience. Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com.

May 06, 2018

Quick and efficient when I needed it the most Rachid Kaci helped make my buying experience a wonderful one. He found just the vehicle I needed and sent me photos to help make sure it was what I wa More

by bluecargirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachid Kaci
May 07, 2018 -

Jim Norton Toyota of OKC responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Rachid made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com.

May 05, 2018

Rachid KACI Thanks to Rachid Kaci, Really helped our first big purchase. Great customer service and great sales skills. A people person and understandable to our More

by MADA7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachid Kaci
May 06, 2018 -

Jim Norton Toyota of OKC responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Rachid was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com.

May 04, 2018

The most pleasant car buying experience of my life Like most people, I dreaded the idea of shopping for cars. After seeing vehicles at other dealerships, and getting the expected high pressure and cond More

by Kara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachid Kaci
May 06, 2018 -

Jim Norton Toyota of OKC responded

It is wonderful to hear that our staff at Jim Norton Toyota of OKC was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com.

May 04, 2018

Excellent customer service People here are really interested in helping you get the vehicle you want and they will work with you to find what you are looking for. Great service. More

by Sumjbot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachid Kaci, Wilber Gonzalez
May 06, 2018 -

Jim Norton Toyota of OKC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com.

May 03, 2018

The best experience! Hadn't planned on buying a car this particular day, but Rachid made it a very good and pleasant experience. I'm very happy I happened to get him as a More

by SJS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachid Kaci
May 03, 2018 -

Jim Norton Toyota of OKC responded

Thank you for your great review! We're glad to have Rachid on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com.

April 30, 2018

Rachid and Mike are fantastic! I bought this car sight unseen from out of state. Rachid was helpful, patient and earned my trust over several phone calls. It’s because of Rachid tha More

by lphanley
Recommend Dealer
Yes
Employees Worked With
Mike. Don’t know last name but he gets 5 stars too., Rachid Kaci
Apr 30, 2018 -

Jim Norton Toyota of OKC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com.

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