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Jim Norton Toyota Tulsa
Tulsa, OK
3,245 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989.
When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you.
We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,245 reviews
July 26, 2011
Bought our used Avalon there years ago and it was a wonderful experience. Have had to use the crash/repair shop three times and each time was treated royally. One employee told me how she'd worked at a wonderful experience. Have had to use the crash/repair shop three times and each time was treated royally. One employee told me how she'd worked at another auto place but that Jim Norton was so different in a remarkably fine way. She noted his special care for individuals, telling how he and his wife handed out personally selected Christmas gifts for each female working there. Others on staff have told me what fine character Jim has. He and I are members of the same church and it's so pleasant to go out in the secular world and hear what a fine reputation Jim Norton maintains with integrity. I would not think of trading with anyone else in town. Each time my car was repaired it was finished when promised and looked good as new.Tina who is in charge, was always accommodating and helpful. Gloria Phillips More
by Gloria Phillips
Employees Worked With
Tina, her asst., Mr. Theo, people in finance, everyone
July 23, 2011
I had an excellent experience working with Jonathan, my salesperson, Hans, the service manager, and others who always seemed to be looking out for unattended shoppers. Not hovering, just being sure I was salesperson, Hans, the service manager, and others who always seemed to be looking out for unattended shoppers. Not hovering, just being sure I was taken care of. Everyone I talked to dealt with me fairly and straightforwardly. Jonathan explained how the entire Norton operation worked, from sales through service, the finance rep was thorough and professional as well, and I got the Tundra I wanted. Couldn’t be happier with the whole experience. I would highly recommend Norton Toyota to my friends and family. More
by Tundra_Buyer
Employees Worked With
Jonathan Reimbold
July 14, 2011
Rod Rayl cares about the people he deals with. He worked hard to get me a good deal on a reliable vehible that I really enjoy driving. The Jim Norton Toyota experience was, and always is, an enjoyable exper hard to get me a good deal on a reliable vehible that I really enjoy driving. The Jim Norton Toyota experience was, and always is, an enjoyable experience. They know what they are doing there... More
by acsmith25
Employees Worked With
Rod Rayl
May 02, 2010
Walked in to buy a used car. After sitting through an hour of warranty talk just to get some numbers done up, I was told that I would have to make a decision in the next 15 minutes or the deal was up (th hour of warranty talk just to get some numbers done up, I was told that I would have to make a decision in the next 15 minutes or the deal was up (the dealership was open for another 3 hours). This is high pressure at it's finest, and I will be avoiding the Jim Norton name like the plague. More
by TeejMonster
Employees Worked With
Dan
August 15, 2009
Purchased a used car in June '09. Car is a push button start but still requires keys for trunk and glove box. They sent me home without keys and advised me to purchase them and they would refund the cost. start but still requires keys for trunk and glove box. They sent me home without keys and advised me to purchase them and they would refund the cost. They called me at the end of July (7 weeks after the purchase) and stated they found a car after I had already purchased new ones. It is now August and I have not received the key they found nor have I received the $200 refund as promised. BTW - the car has been in the repair shop approximately 7 times with engine problems. I would suggest looking somewhere besides Jim Norton Toyota when considering a vehicle purchase. More
by lazydaze
Employees Worked With
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