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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,242 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,242 reviews

March 10, 2013

Sales person very friendly. His communication somewhat slow, but friendly and non pressuring. Business person took too much of our time with sales pitch on extended warranty. Quicker in and out with the More

by rdekker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kord Padilla
Mar 11, 2013 -

Jim Norton Toyota Tulsa responded

Thank you for your feedback! We love hearing back from our customers on ways that we can improve. We definitely understand that some of our customers would prefer a faster experience, and we will take that into account in the future. We hope you are enjoying your new vehicle! Thanks for coming in to see us! Sara St. John- sara_stjohn@jimnortontoyota.com

Mar 11, 2013 -

Jim Norton Toyota Tulsa responded

Thank you for your feedback! We love hearing back from our customers on ways that we can improve. We definitely understand that some of our customers would prefer a faster experience, and we will take that into account in the future. We hope you are enjoying your new vehicle! Thanks for coming in to see us! Sara St. John- sara_stjohn@jimnortontoyota.com

March 09, 2013

All the sales (Derek Brown and Blake Smith)and srevice people (Joseph Howard) I worked with were very professional and friedly. They answered my questions in a timely manner and very concern about custome More

by JiaJia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 11, 2013 -

Jim Norton Toyota Tulsa responded

We are happy to hear that you had a great experience with us! We strive for excellent customer service, and we are glad that you could see it! Derek, Blake and Joseph are great employees who truly care about each of their customers! We hope you are enjoying your new vehicle! Sara St. John- sara_stjohn@jimnortontoyota.com

March 05, 2013

Josh has been extremely helpful during my recent purchase of a Volkswagen Jetta. I am located 1100 miles from the dealership and I was not sure that the advertised vehicle would meet my needs. Josh has p More

by dante_the_dog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 06, 2013 -

Jim Norton Toyota Tulsa responded

Wow! What a great review! We are pleased that Josh was able to help you throughout your whole purchase! We understand that it isn't easy to export vehicles, and we are happy that your process went smooth, and that Josh was there to assist you with the problem at the border. It's important to us that whether over email, phone or in person, that our customers feel taken care of and informed, and we are glad that this was the case for you. We hope you are enjoying your Volkswagen Jetta, and please let us know if there is anything else we can do for you! Sara St. John- sara_stjohn@jimnortontoyota.com

March 04, 2013

Very informative about vehicle and made the experience easy. While in financing he taught my son some chess moves to use on me later. Overall a good experience. More

by DeanFTG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kord Padilla
Mar 06, 2013 -

Jim Norton Toyota Tulsa responded

Thanks for your review! We are pleased to hear that your experience was easy and informative! We strive for excellent customer service, and we love when we get the chance to spend some time with our customers and their kids! We definitely understand that it isn't always the most fun place to be for kids! We hope you are enjoying your new vehicle, and please let us know if you need anything! Sara St. John- sara_stjohn@jimnortontoyota.com

March 04, 2013

Joshua was great and got us to the price we wanted on a 2010 Sienna. Also threw in a set of floor mats for free basically because we asked if the vehicle still had any. They sent us out the door with a f More

by EricMeyn
Friendliness
Price
Recommend Dealer
Yes
Mar 06, 2013 -

Jim Norton Toyota Tulsa responded

We're happy to hear that you enjoyed your time with us! We always try to go above and beyond for our customers, and we are glad that we were able to find some extra floor mats for you! Customer service is our top priority, and having friendly staff is important to us! Thanks for the great review, and we hope you and your wife are enjoying your 2010 Sienna! Sara St. John- sara_stjohn@jimnortontoyota.com

February 26, 2013

I contacted Rod Rayl through the internet department about potentially selling my 2012 Honda Civic. From the first moment meeting him he was very courteous and took all the time to answer all my questio More

by razorbackdude89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Carter, Zachary "Zach" Pinney
Feb 26, 2013 -

Jim Norton Toyota Tulsa responded

Thank you for your review! We are so glad to hear that Rod and Zach were able to help you throughout your whole experience! From online to in person, we always want our customers to feel confident in what they are getting from us! We hope you are loving your new vehicle! Sara St. John- sara_stjohn@jimnortontoyota.com

February 25, 2013

Our experience with Thomas Hector and Nick Jones was truly exceptional. They both knew their product well and had spent time learning all the technical details. They were personable and allowed us tim More

by HarryTodd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas "Nick" Jones
Feb 26, 2013 -

Jim Norton Toyota Tulsa responded

We are pleased that you enjoyed working with Thomas and Nick! We strive for excellent customer service and having knowledgeable, personable employees. We hope you are enjoying your new vehicle, and please let us know if there is anything else we can do for you! Sara St. John- sara_stjohn@jimnortontoyota.com

February 24, 2013

Joe Cooper was wonderful to work with. He was professional & made the new car buying experience great for us. We would recomend him to friends & family. More

by Fmcghee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 25, 2013 -

Jim Norton Toyota Tulsa responded

Thanks for your review! It's great to hear that you enjoyed working with Joe, and that he helped create a positive new car buying experience for you! We hope you enjoy your new vehicle, and please let us know if there is anything else we can do for you! Sara St. John- sara_stjohn@jimnortontoyota.com

February 23, 2013

Jim Norton Toyota is the best dealership I have visited. The people over there are warm and welcome. My sales representative was Rod Rayl, and let me tell you he is simply superb, you will get what you want More

by mail2saiky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 25, 2013 -

Jim Norton Toyota Tulsa responded

What a great review! We are pleased to hear that you had a great experience with us! It's great that you enjoyed working with Rod, as he is an excellent employee. We strive for superb customer service and friendly, helpful staff. We hope you enjoy your 2013 Toyota Corolla, and let us know if there is anything else we can do for you! Sara St. John- sara_stjohn@jimnortontoyota.com

February 20, 2013

Easiest purchase (lease) I have ever had. Great car, friendly service, fast processing. Dain Livingston was very helpful, patient, and seemed genuinely interested in my needs. Actually, I was surprise More

by perryrrtulsa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 21, 2013 -

Jim Norton Toyota Tulsa responded

We are happy to hear that your lease was a simple and smooth process! Dain is an excellent employee who makes purchasing or leasing a vehicle a fast and efficient task. We hope you are enjoying your new vehicle, and please let us know if there is anything else we can do for you! Sara St. John- sara_stjohn@jimnortontoyota.com

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