Jim Norton Ford

We knew exactly the car we wanted before we got there. Salesman brought the car to us. We drove it around, said we'd take it, and paid cash. Pretty easy sale for them. They, in turn, would not budge on Salesman brought the car to us. We drove it around, said we'd take it, and paid cash. Pretty easy sale for them. They, in turn, would not budge one dollar on price. Delivered car that was unwashed and close to empty on gas. Only had one key so we ended up paying $170 to Jeep dealer across road for a second key. The only concession we got was a free oil change. Big deal. Compared to what it cost to fill up the tank with gas and have the extra key made, a $20 oil change is nothing. I don't fault the salesman, as he was new and pleasant. But the service on the sale was so poor. I certainly do not feel like my business was appreciated. We will never buy from them again and cannot recommend them to others. There are too many other dealers in town who know how to treat customers. More