Jim Norton Chevrolet - Service Center

PROFESSIONAL AND KNOWLEDGEABLE SERVICE. PROFESSIONAL AND KNOWLEDGEABLE SERVICE . ALWAYS FRIENDLY AND WILLING TO EXPLAIN WHAT THEY WOULD BE DOING. NO SURPRISES. PROFESSIONAL AND KNOWLEDGEABLE SERVICE . ALWAYS FRIENDLY AND WILLING TO EXPLAIN WHAT THEY WOULD BE DOING. NO SURPRISES. More

Awesome service With Todd the service advisor at my side I was very impressed with his knowledge and how he made sure I was a made aware of what needed to be done. Th With Todd the service advisor at my side I was very impressed with his knowledge and how he made sure I was a made aware of what needed to be done. This man goes the second mile a assure you are comfortable with the repair and keeps you advised of the progress. He told me od services I did not know I had available and coming to me. He is the reason I will have all my repairs done in Broken Arrow by Jim Norton More

service with a smile I always enjoy having my 2014 Chevrolet Silverado serviced at jim Norton because the people are friendly from the service writer to the gm Dave. every I always enjoy having my 2014 Chevrolet Silverado serviced at jim Norton because the people are friendly from the service writer to the gm Dave. everyone has time to say hello and ask how your day is and they stay on top of the service to my truck also like to visit with fleet salesman Ronnie Norman and Controller Missy Utley. All great people More

I CAME IN TO GET A KEYFOB PROGRAMMED AND THEY FOUND A RECALL ON MY VEHICLE AND FIXED IT RIGHT AWAY. THEY EDUCATED ME ON ANY POSSIBLE FUTURE ISSUES AND HOW TO PREVENT THEM. I FELT LIKE THEY ACTUALLY CARED RECALL ON MY VEHICLE AND FIXED IT RIGHT AWAY. THEY EDUCATED ME ON ANY POSSIBLE FUTURE ISSUES AND HOW TO PREVENT THEM. I FELT LIKE THEY ACTUALLY CARED ABOUT THE SERVICE AND SAFETY OF MY VEHICLE AND NOT JUST SELLING ME EXTRA THINGS THAT I DONT NEED ON MY VEHICLE. WILL DEFINATELY GO BACK FOR ANY AND ALL MY FUTURE CHEVY NEEDS!!! More

I came in for a tire rotation and oil change. There was a line on the repair order for a multi - point check. I was not told of anything wrong or needed. There was no paper report with repair order. Also, s line on the repair order for a multi - point check. I was not told of anything wrong or needed. There was no paper report with repair order. Also, since this was the first visit there, I was not even asked my name or address. I believe they got my name out of my glove box, since it was open when I went to leave. Also my oil level was 1/2 quart low. I checked it after I got to my friend's house and it had set over an hour or more. My car is a high mileage vehicle and can't believe that everything was perfect. More

Always fast and friendly. Not what you would expect from a dealer, I know. Only once were they not able to get me right in, but a loaner was offered, which is always the case. All I needed was an oil cha a dealer, I know. Only once were they not able to get me right in, but a loaner was offered, which is always the case. All I needed was an oil change, so I went back later, no big deal. If you're needing something major done, a loaner will be offered and you'll be on the road. I've never had a problem with these people. More