Jim Norton Chevrolet - Service Center

Not Good I was told what was wrong with my truck then I told him to fix it then I got a call saying that was not the problem after they fixed it and now it's s I was told what was wrong with my truck then I told him to fix it then I got a call saying that was not the problem after they fixed it and now it's something else wrong and they wanted to charge me 300 to put on a negative cable wire then they said that might not be the problem either .so these are supposed to be professional. I had always brought my truck here and never had these problems or a run around now I'm out $500 dollars and it's still not fixed ugh!!!!! Oh and I called around and the cable wire is only $15.00 dollars wow!!! More

Service customer This was a great experience. My advisor was incredibly friendly and helpful. I was made to feel that my time was valuable and that, as a customer, I This was a great experience. My advisor was incredibly friendly and helpful. I was made to feel that my time was valuable and that, as a customer, I was valuable. I will definitely be returning! More

Great Dealership The staff was very friendly, and concern about the care for my car, and they made sure that I was in a loaner car until mines was repaired. Good Job!! The staff was very friendly, and concern about the care for my car, and they made sure that I was in a loaner car until mines was repaired. Good Job!! More

Service The staff was very friendly and quick to work on my car. They have great customer service. They were very informative up front and had a great atmosph The staff was very friendly and quick to work on my car. They have great customer service. They were very informative up front and had a great atmosphere. More

service Great friendly staff, car fixed quickly and with a free car wash. Highly recommend. Sales staff very friendly as well. Pricing was very competitive an Great friendly staff, car fixed quickly and with a free car wash. Highly recommend. Sales staff very friendly as well. Pricing was very competitive and no pressure. More

GREAT EXPERIENCE! Great Experience! Service Counter & Bay is extremely welcoming and clean! Walked the dealership and visited with the GM, Billy Caperton, was very impr Great Experience! Service Counter & Bay is extremely welcoming and clean! Walked the dealership and visited with the GM, Billy Caperton, was very impressed with the facility and the staff. Billy is Top Notch and a pleasure to do business with always!! I will do all my business at his dealership. Thanks, Jason Davis More

Great Service! The service rep was very courteous, excellant communication , provided Loaner vehicle, repair was good and done the next day. I will return here for The service rep was very courteous, excellant communication , provided Loaner vehicle, repair was good and done the next day. I will return here for future service More

Best Service Department! They always have free coffee and refreshments while you wait.. They also washed and vacumed my car for me for free while I was waiting for the oil to They always have free coffee and refreshments while you wait.. They also washed and vacumed my car for me for free while I was waiting for the oil to be changed they just go the extra mile to keep my car running and looking good!!! I love my dealership!! More

Wonderful service I am never skeptical about taking my car in for service at this trustworthy dealership...This time was just as professional and courteous. Excellent s I am never skeptical about taking my car in for service at this trustworthy dealership...This time was just as professional and courteous. Excellent service! I even went to sales and was shown a couple of new cars, when I am ready I will definitely return to Jim Norton Cheverolet. More

Service Department I took my car in for what I thought was a minor issue and the mechanics found some very serious issues that were all covered under the warranty. I had I took my car in for what I thought was a minor issue and the mechanics found some very serious issues that were all covered under the warranty. I had gone in on Friday and was given a loaner because my car would not be finished until Monday. I received a call on Saturday that my car was ready. The mechanic had come in on Saturday to keep up with the work load. Very pleased. More