Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,604 Reviews
Call Service Center (803) 359-4114

1,604 Reviews of Jim Hudson Ford - Service Center

Sort by
September 04, 2024

Very good experience at Jim Hudson. Very knowledgeable and helpful employees! Always receive exemplary service! More

by jameebanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

Jim Hudson Ford responded

Thank you for your wonderful review! We're thrilled to hear that you always have a great experience with our knowledgeable and helpful team. We’re committed to providing exemplary service every time and look forward to serving you again in the future!

September 04, 2024

The battery died in my new F150 and someone was at my home within 2 hours to jump start the truck, take it to Jim Hudson Service Center and returned the repaired truck to me by 6 PM. More

by gfloyd44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PAUL VAUGHN
Report | Print
Sep 05, 2024 -

Jim Hudson Ford responded

Thank you for sharing your experience! We’re glad our team was able to assist you quickly and get your F150 back to you the same day. Your satisfaction is our priority, and we're happy we could help resolve the issue efficiently. If you need anything else, don’t hesitate to reach out!

September 04, 2024

Phenomenal customer service and some of the nicest people to work with. I bring all my vehicles here even if they aren’t Ford More

by WESLEY.GARREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carri Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

Jim Hudson Ford responded

Thank you for your fantastic review! We're thrilled to hear that you trust us with all your vehicles, regardless of the brand. Our team takes pride in delivering phenomenal customer service, and it’s great to know we’ve earned your continued business. We look forward to assisting you again soon!

September 04, 2024

Joey Ponte was an excellent sales representative. He was friendly, courteous, and helpful. Great experience and excellent service all around! Definitely a Ford Customer for life!!!! More

by parriehook
Recommend Dealer
Yes
Employees Worked With
Ronnie Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Ponte - 5 Stars; Samantha Hoyt - 5 Stars
Report | Print
Sep 05, 2024 -

Jim Hudson Ford responded

Thank you for sharing your wonderful experience! We're delighted to hear that Joey and our team provided you with excellent service and made your visit enjoyable. If you ever need anything, we're here to help!

September 01, 2024

Quick and good quality service. I always go to this location for oil changes and I'm always happy with the service. More

by keisler.jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Jim Hudson Ford responded

Thank you for your feedback! We’re pleased to hear you’re consistently satisfied with our quick and quality service. We appreciate your loyalty and look forward to assisting you in the future!

August 30, 2024

Service Department does Outstanding work… Have always taken great care of my F150 Trucks Services… More

by LARRYHYDER56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Jim Hudson Ford responded

Thank you for your feedback! We’re pleased to hear that our service department has consistently taken great care of your F150 trucks. Your satisfaction is important to us, and we appreciate your continued trust in our team.

August 30, 2024

Great dealership and friendly helpful customer servic! Always communicates on a timely basis with customers! More

by jameebanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We’re pleased to hear that you had a great experience with our friendly and helpful customer service. Timely communication is important to us, and we appreciate your feedback.

August 29, 2024

Drove up from Florida to purchase a new Mustang! Would do it again. Great Experience all the way around! More

by chieftwooldridge
Recommend Dealer
Yes
Employees Worked With
Jim Agard
Report | Print
Sep 03, 2024 -

Jim Hudson Ford responded

Thank you for making the trip from Florida to visit us! We’re delighted to hear you had a great experience and would choose us again. Enjoy your new Mustang, and if you need anything in the future, we're here to help!

August 29, 2024

Your service department broke two of the imitation wood interior panels on two doors and charged me $796 for them. These panels are of poor quality and Lincoln should have paid for them,,,,NOT me... .. More

by mgb3616
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Thompson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrell Hicks sold me my Lincoln, promised a finder's fee to our son who referred us and never sent the check.
Report | Print
August 28, 2024

Very friendly and great to work with. Staff is very accommodating and stay in touch with you. More

by bwilson140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We’re happy to hear that our team was friendly and accommodating, and that they kept in touch throughout your experience. If you need anything else, please feel free to reach out!

1
...
4
5
6
...
161