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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,604 Reviews
Call Service Center (803) 359-4114

1,604 Reviews of Jim Hudson Ford - Service Center

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September 11, 2024

We purchased our vehicle from Jim Hudson Ford and won’t take it anywhere else for service! My wife states she never feels pressured or talked down to like often happens at other service places. The custome More

by bensternemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrell Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carri Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We’re delighted to hear that you and your wife have had such positive experiences with our service team. We look forward to continuing to provide you with exceptional service in the future.

September 11, 2024

Fernando is a great technician. He’s very knowledgeable and honest. I gave 4 stars because my washer fluid wasn’t topped off. More

by CHAUNCEYNCRAWFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Report | Print
Sep 12, 2024 -

Jim Hudson Ford responded

Thank you for your feedback! We’re pleased to hear that Fernando provided you with knowledgeable and honest service. If you’d like to discuss the washer fluid issue further, please contact us directly.

September 11, 2024

I thoroughly enjoyed working with Jim Agard again. He showed me the vehicles I was interested in. Jim and his team were professional and courteous. More

by PPW1948
Recommend Dealer
Yes
Employees Worked With
Jim agard
Report | Print
Sep 12, 2024 -

Jim Hudson Ford responded

Thank you for your feedback! We’re thrilled to hear that you enjoyed working with Jim A and found his service professional and courteous. We appreciate your support and look forward to assisting you again in the future.

September 09, 2024

Great service and was given updated information on when the service was going to be completed. Peace of mind More

by mat_mathison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrell Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carri Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Jim Hudson Ford responded

Thank you for your feedback! We’re glad to hear that our service provided you with peace of mind and clear updates on completion times. If you have any more questions or need further assistance, we're here to help!

September 09, 2024

Great service and was given updated information on when the service was going to be completed. More

by bwmarshall88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Jim Hudson Ford responded

Thank you for your review! We’re pleased to hear that you were satisfied with the service and the updates on completion times. If you need anything else, feel free to reach out!

September 09, 2024

Great service & great people! Very helpful with answering our questions. Terry was friendly and very knowledgeable! More

by ggriffin.gray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrell Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carri Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Jim Hudson Ford responded

We are happy to hear that!Thanks for taking the time and letting us know!

September 08, 2024

My technician met me at my workplace, updated my electronics, and completed the technical update in a professional manner & did so quickly! More

by GLENNROBINSON61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure which employee I dealt with
Report | Print
Sep 09, 2024 -

Jim Hudson Ford responded

Thank you for your review! We're glad to hear that our team provided a professional and efficient service. If you need any further assistance, feel free to reach out!

September 07, 2024

Listened to all my concerns upon checkin and ensured they were address during my service appointment More

by Brunerfinancialgroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Report | Print
Sep 09, 2024 -

Jim Hudson Ford responded

Thank you for your feedback! We're pleased to hear that we addressed all your concerns during your service appointment. If you have any more questions or need further assistance, we're here to help!

September 05, 2024

Joseph Ponte was very courteous, friendly, and helpful. Great customer service! I am a Ford Customer for Life!!! More

by parriehook
Recommend Dealer
Yes
Employees Worked With
Ronnie Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Ponte - 5 Stars and Samantha Hoyt - 5 Stars
Report | Print
Sep 06, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We’re thrilled to hear that Joseph and our team provided you with courteous, friendly, and helpful service. We truly value your loyalty and look forward to continuing to serve you! If you need anything in the future, don’t hesitate to reach out.

September 04, 2024

Recall fix in and out quickly. Matt did his job superbly as always. Great service as always More

by amycrowe100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jorgensen
Report | Print
Sep 05, 2024 -

Jim Hudson Ford responded

Thank you for sharing your experience! We're glad to hear that your recall fix was handled quickly and that Matt and our team provided superb service. We appreciate your continued trust and look forward to assisting you again in the future!

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