Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,605 Reviews of Jim Hudson Ford - Service Center
Sort by
Verified Customer
September 15, 2024
Always treated well, issues are resolved, and the shuttle and valet service are an amazing additional feature. Well worth the slightly higher prices! and valet service are an amazing additional feature. Well worth the slightly higher prices! More
by kgibson418
Employees Worked With
Other Employees :
Whole Transmission shop, and the ladies at the desk in service bay
September 13, 2024
Purchased a 2024 truck that had scratches on it. At time of purchased, we agreed to bring back week later and they’d take care of it. After taking to them, I received call that it was done. Upon arr At time of purchased, we agreed to bring back week later and they’d take care of it. After taking to them, I received call that it was done. Upon arrival to pick up truck, the scratches were still there. At that point, I made them aware that I was going to take it elsewhere to be fixed because I did not trust them to get it done at this point. Asked to be reimbursed and dealership refused to do that. $200 and they wouldn’t make it right. Jaquan was great to deal with but was unhappy with the process all the way through otherwise. More
by chandlertodd2016
September 12, 2024
Picked up a new Ford Maverick from here. Great vehicle and a big thanks to all that work here! Great vehicle and a big thanks to all that work here! More
by benjip11
September 12, 2024
I had a great experience at Jim Hudson Ford Jim Agard was the best to work with and got me into the vehicle I really wanted. the best to work with and got me into the vehicle I really wanted. More
by xxiceexx
September 12, 2024
Service was excellent! Very friendly staff & comfortable waiting room. They kept me informed on their findings and gave me estimated costs. Some items were mentioned but Very friendly staff & comfortable waiting room. They kept me informed on their findings and gave me estimated costs. Some items were mentioned but told me they weren't an immediate concern but to be prepared for future repairs. I will definitely be back for my service needs. More
by PUDDINLONG9
Employees Worked With
September 12, 2024
All the service personnel were very nice, knowledgeable and professional. In addition, my car was ready in the time promised. Plus I liked that the service area was very clean and spacious. and professional. In addition, my car was ready in the time promised. Plus I liked that the service area was very clean and spacious. More
by PMC1014
September 12, 2024
My vehicle was repaired in a timely manner that exceeded the estimated time by two days. the estimated time by two days. More
by mary.russ
September 11, 2024
Friendly, listened to what type of vehicle I was looking for. Will recommend friends to Jim Hudson Ford. Alyse Hart was my salesperson and could not have asked for a better person to buy a car/SUV from. for. Will recommend friends to Jim Hudson Ford. Alyse Hart was my salesperson and could not have asked for a better person to buy a car/SUV from. More
by casperrascal
