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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews
Call Service Center (803) 359-4114

1,598 Reviews of Jim Hudson Ford - Service Center

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September 18, 2024

Chris Weaver is the one I contact when I need my oil changed or need any repairs done on my Vehicles. He goes above and beyond and has a very professional and respectful attitude. He is one of the reas More

by HusbandandWife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2024 -

Jim Hudson Ford responded

Thank you for your review! We’re thrilled to hear that Chris and our team consistently provide excellent service and professionalism. It’s great to know they’re a key reason you keep coming back. If you need anything else, feel free to reach out!

September 17, 2024

Great service we were very pleased with the service we received from the entire service team More

by fkayers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2024 -

Jim Hudson Ford responded

We're thrilled to hear you were pleased with the service you received from our entire team! Providing great service is always our goal, and we appreciate your feedback. We look forward to serving you again in the future!

September 17, 2024

Always courteous, friendly and available when needed. Purchase was easily financed and then a repair I needed was affordable. More

by Zeekcat5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donta
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Sep 17, 2024 -

Jim Hudson Ford responded

Thank you for your review! We're glad to hear that you found our team courteous and that both your purchase and repair went smoothly. If you ever need anything else, feel free to reach out. We're here to help!

September 17, 2024

I appreciate the great customer service every time I take my vehicles in for service. Always friendly and courteous, ready to answer any question I have. More

by Like the oval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2024 -

Jim Hudson Ford responded

Thank you for sharing your experience! We're glad to hear that our team consistently provides you with friendly and courteous service. We’re always here to answer any questions and ensure your vehicles are well taken care of. We appreciate your continued trust and look forward to serving you again!

September 17, 2024

Hudson Ford has always been accommodating with their schedule. The service department is great to work with - very satisfied. More

by NFITZ107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
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Sep 18, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We're pleased to hear that our service department has been accommodating and great to work with. Your satisfaction means a lot to us, and we look forward to continuing to meet your expectations in the future!

September 16, 2024

I appreciate the terrific customer service experienced with my F-150. The back window of my truck had to be replaced due to significant water damage. More

by Moseby's review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Thompson
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Sep 16, 2024 -

Jim Hudson Ford responded

Thank you for your feedback! We're pleased to hear that you had a positive experience with our customer service while getting your F-150's back window replaced. If you have any further needs or questions, don't hesitate to reach out.

September 16, 2024

Milage wrong on loaner gas amount was wrong not a full tank on loaner didn't refund any gas money More

by MILLYHGUNTER
Recommend Dealer
No
Employees Worked With
Shane Sharpe, Samantha Hoyt
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September 16, 2024

Great service from all of the staff. Love ❤️ our new truck. We will spread the great news. More

by Charles Lovett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Black
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Sep 16, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We’re thrilled to hear you’re loving your new truck and had a great experience with our team. We appreciate your support and look forward to assisting you again in the future!

September 16, 2024

My experience at Jim Hudson Ford has always been excellent. The staff is professional and communicative. Service on my vehicles is always what I expect. I am never surprised by any unexpected fees o More

by CATMEOW68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Risner
Terrell Hicks
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We're thrilled to hear that you've consistently had an excellent experience with us and that our team has met your expectations. We truly appreciate your trust in us to service all of your vehicles. If there's anything you ever need, don't hesitate to reach out. Thanks again!

September 15, 2024

Always treated well, issues are resolved, and the shuttle and valet service are an amazing additional feature. Well worth the slightly higher prices! More

by kgibson418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whole Transmission shop, and the ladies at the desk in service bay
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Sep 16, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We're glad to hear that you feel well-treated and that our shuttle and valet services have enhanced your experience. We appreciate your recognition of the value we aim to provide. If you need anything else, feel free to reach out to us!

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