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Jim Hudson Cadillac Augusta

Augusta, GA

Overview
Reviews
4.9
83 Reviews
Call Dealership (762) 994-0600

3315 Washington Rd

Augusta, GA

30907

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Showing 83 reviews

June 29, 2024

I have limited experience with the dealership and have worked solely with the service department. However, the service department has addressed and resolved concerning issues with my vehicle. More

by J. Buchanan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary, Rob
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Jul 01, 2024 -

Jim Hudson Cadillac Augusta responded

J., we're glad to hear that our service department at Jim Hudson Cadillac Augusta was able to address and resolve your vehicle issues. Thanks for sharing your experience!

June 28, 2024

I am satisfied with the work. My disappointment was, I was not given a loaner for that period of time that I was stranded. More

by cramsbotham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob, Gary, Mike
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Jul 08, 2024 -

Jim Hudson Cadillac Augusta responded

We're glad to hear you're satisfied with the work done at Jim Hudson Cadillac Augusta. We apologize for any inconvenience caused by not having a loaner available and appreciate your understanding.

June 28, 2024

Cadillac dealership have great mechanics. They were able to service my Cadillac yesterday even though I didn't have an appointment. More

by runtha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
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Jul 01, 2024 -

Jim Hudson Cadillac Augusta responded

We're delighted to hear that our mechanics at Jim Hudson Cadillac Augusta could assist you without an appointment. Thanks for sharing your positive experience!

June 27, 2024

Jim was most helpful, very knowledgeable about Cadillac. Answered all my questions and made the buying experience seamless. Will definitely keep him in mind if I know someone looking for a vehicle. More

by wjpjazzy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Quance
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Jun 27, 2024 -

Jim Hudson Cadillac Augusta responded

Thank you for the wonderful feedback! We're glad to hear that Jim made your experience seamless at Jim Hudson Cadillac Augusta. We appreciate your recommendation and hope you're enjoying your new vehicle!

June 21, 2024

The service dept is excellent and very helpful. They communicate well and my total experience with Jim Hudson Cadillac has been amazing for the last year. More

by alan.long
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fraley,Rob
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Jun 21, 2024 -

Jim Hudson Cadillac Augusta responded

Thank you for sharing your positive experience! We're delighted to hear that our service department at Jim Hudson Cadillac Augusta has been helpful and communicative. We look forward to continuing to serve you!

June 12, 2024

The team did an amazing job keeping me updated and informed on the status of my vehicle. More

by Mike G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Jun 12, 2024 -

Jim Hudson Cadillac Augusta responded

Thanks for recognizing our team's communicative service, Mike. It's always our aim to keep you updated along the way - see you down the road at Jim Hudson Cadillac Augusta!

June 11, 2024

Rob was an excellent person in taking care of our vehicle . Outstanding in every detail. Thanks so much 👏👏👏🙏🙏 More

by asmall2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Jun 12, 2024 -

Jim Hudson Cadillac Augusta responded

We're delighted to hear that Rob provided outstanding service for your vehicle at Jim Hudson Cadillac Augusta. Thanks so much for the kind words and support!

June 01, 2024

Jim Hudson has the Midas touch, and anything he touches turns to gold! We’ve been loyal customers since 2020 and have now purchased from two of his dealerships. Rob at Cadillac Augusta was terrific! Their More

by Dmtejam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Jun 03, 2024 -

Jim Hudson Cadillac Augusta responded

Dmtejam, thank you for your loyalty and kind words! We're delighted to hear that Rob and our Jim Hudson Cadillac Augusta team provided excellent service. We look forward to serving you again in the future!

May 26, 2024

The service advisor Mickey was professional and took care of my vehicle in a timely manner. More

by latoria.s.brown77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey
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May 28, 2024 -

Jim Hudson Cadillac Augusta responded

Latoria, we love to hear you were in great hands with Mickey. Thank you for choosing Jim Hudson Cadillac Augusta for your service needs!

May 23, 2024

Mr. Mickey is an amazing employee. He always present great customer service and makes you feel relax when you bring your vehicle in for whatever reason. Always have an answer for you when there are ques More

by deedee357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Mickey
Report | Print
May 23, 2024 -

Jim Hudson Cadillac Augusta responded

We're delighted to hear that Mr. Mickey provided you with exceptional service at Jim Hudson Cadillac Augusta! It's great knowing he made your experience smooth and stress-free. Thanks for sharing this feedback!

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