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Jim Hudson Cadillac Augusta

Augusta, GA

5.0
80 Reviews

3315 Washington Rd

Augusta, GA

30907

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Showing 80 reviews

September 18, 2024

I was very pleased with Jim Hudson in Augusta however, I purchased my car I’m month and a half ago in Columbia a Cadillac XT five and I took it to Jim Hudson because I had some issues found out that Colomb More

by Vpetroff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey in service plus two other men there didn’t get their names
Sep 18, 2024 -

Jim Hudson Cadillac Augusta responded

We're glad to hear you had a positive experience with Jim Hudson Cadillac Augusta. We're sorry for the inconvenience caused by Columbia and are working to resolve this issue as quickly as possible. Thank you for your patience!

September 10, 2024

Excellent, great customer service and excellent turnaround time with my truck. I'm very pleased More

by lamardjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey
Sep 11, 2024 -

Jim Hudson Cadillac Augusta responded

Lamar, thanks for giving us the opportunity to serve you! - The Jim Hudson Cadillac Augusta Team

September 05, 2024

Customer service was excellent and they kept me informed. I would recommend the service department to friends and family More

by lewdeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micky Clark
Sep 05, 2024 -

Jim Hudson Cadillac Augusta responded

Thank you for the recommendation! We're delighted to hear that our service department at Jim Hudson Cadillac Augusta provided excellent customer service and kept you informed. We appreciate your support!

September 01, 2024

Outstanding service & communication. Professionals that are happy to assist. Very pleased. Thank you for making my needs no .1 . So happy to have a place of business. That you can trust More

by agwispert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary , Mikie
Sep 03, 2024 -

Jim Hudson Cadillac Augusta responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our team. Providing outstanding service and building trust with our customers is our top priority. We look forward to serving you again in the future!

August 20, 2024

We were at the main Lexus office. We have always received excellent service there and that day was no different. We felt heard and respected. More

by clight8169
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Pridgen
Aug 20, 2024 -

Jim Hudson Cadillac Augusta responded

Thank you for sharing your experience! We're delighted to hear that our team at Jim Hudson Cadillac Augusta provided excellent service and made you feel heard and respected. We appreciate your support!

August 19, 2024

The service was great. They explained everything that was done. Waiting area was clean and had refreshments. More

by Khole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Aug 19, 2024 -

Jim Hudson Cadillac Augusta responded

Khole, we're delighted to hear you had a great experience at Jim Hudson Cadillac Augusta. Thanks for highlighting our clean waiting area and thorough service

August 16, 2024

This was a great car buying experience. Everyone was excellent! I would definitely buy from them again! More

by Jay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary settles
Aug 16, 2024 -

Jim Hudson Cadillac Augusta responded

Jay, we're delighted to hear you had a great car-buying experience with us at Jim Hudson Cadillac Augusta! Thanks for the kind words and we look forward to serving you again in the future!

August 15, 2024

Staff very professional and makes client feel appreciated.I felt very comfortable during my visit. More

by phyllis_pollard
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary and Mickey
Aug 15, 2024 -

Jim Hudson Cadillac Augusta responded

Thank you, Phyllis, for reviewing Jim Hudson Cadillac Augusta! We will pass along your appreciation to our team. Take care!

August 09, 2024

The dealership was great, service was great, but a bit expensive from what I'm accustomed to. Thanks for all you did.. More

by blkirkland.bk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Aug 11, 2024 -

Jim Hudson Cadillac Augusta responded

Thank you for sharing your feedback! We're glad to hear that you had a positive experience with the service at Jim Hudson Cadillac Augusta. We appreciate your input on pricing and will take it into consideration.

August 03, 2024

I went in with a question about a recall and the service people had me wait and immediately took care of the concern. I was out in about an hour. Thanks More

by Dogsneeze2
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Aug 05, 2024 -

Jim Hudson Cadillac Augusta responded

We're glad to hear our service team at Jim Hudson Cadillac Augusta could promptly address your recall concern. Thanks for sharing your experience!

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