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Jim Hudson Cadillac Augusta

Augusta, GA

4.9
86 Reviews

3315 Washington Rd

Augusta, GA

30907

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Showing 86 reviews

December 05, 2024

Dealership team members were courteous and informative. Rob was helpful in preparing the work order for my repairs. He spent time reviewing repairs More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Dec 05, 2024 -

Jim Hudson Cadillac Augusta responded

Lee, we're glad to hear that Rob and the team at Jim Hudson Cadillac Augusta provided courteous and informative service. Thank you for sharing your experience with us!

November 26, 2024

I had a great experience with this dealership and service was great as well. I would use there service again More

by Business
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Nov 27, 2024 -

Jim Hudson Cadillac Augusta responded

Thank you for sharing your experience. We're thrilled to hear that you had a great visit to Jim Hudson Cadillac Augusta and that our service met your expectations. We look forward to assisting you again in the future. Safe travels!

November 24, 2024

I went there for oil change. everything went nice and smooth. I had a great experience. More

by Samba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Nov 25, 2024 -

Jim Hudson Cadillac Augusta responded

Thank you, Samba, for sharing your experience! We’re glad to hear your oil change visit went smoothly and that you had a great time with us at Jim Hudson Cadillac Augusta. We look forward to serving you again!

November 21, 2024

Staff who greeted me and assisted me were courteous and efficient. I was kept up to date on service progress as I was waiting in the waiting room, Service was performed as requested and it was explained More

by Jason
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Fraley
Nov 21, 2024 -

Jim Hudson Cadillac Augusta responded

Jason, we're delighted to hear that our team at Jim Hudson Cadillac Augusta provided you with courteous and efficient service. Keeping you informed during your visit is important to us, and we appreciate your patience while waiting for the part. Thanks for sharing your experience!

November 07, 2024

Service was great , was in and out with no issues. The service department was great. More

by bbembry62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey
Nov 07, 2024 -

Jim Hudson Cadillac Augusta responded

Thank you for leaving Jim Hudson Cadillac Augusta a five-star review. It's great to hear you had a seamless experience!

November 06, 2024

Mickey is very welcoming and attentive. He stays in touch with you and fills in the voids More

by I will buy!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Clark and Gary Cooke
Nov 06, 2024 -

Jim Hudson Cadillac Augusta responded

We appreciate your business and your review! Thank you for sharing your positive experience with Mickey at Jim Hudson Cadillac Augusta. See you down the road!

November 04, 2024

Rob is great and explain the problem with the vehicle. His demeanor is great and respectful. Very understanding with my predicament at that time. Outstanding customer service.!!! The front desk person More

by Eljones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob at Jim Hudson of Augusta
Nov 04, 2024 -

Jim Hudson Cadillac Augusta responded

Thank you for sharing your experience! We’re delighted to hear that Rob and our front desk team at Jim Hudson Cadillac Augusta provided outstanding customer service and treated you with care and respect. We truly appreciate your feedback and look forward to continuing to support you.

November 04, 2024

Great people 👏 good personality,I'm very comfortable from the time i enter that location 👌 to the time I leave. if you have to be there too long my guy kevin will make sure you been taking care of....w More

by andrewgillis35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Nov 04, 2024 -

Jim Hudson Cadillac Augusta responded

Thank you, Andrew, for the fantastic review! We’re glad to hear that Kevin and the team made your visit comfortable and welcoming from start to finish. We appreciate your kind words and look forward to providing the same great experience each time you visit Jim Hudson Cadillac Augusta!

November 01, 2024

They was very nice and professional,They got in touch with me, and let me know what was going on and got my car back to me in a timely manner More

by cynthia forrest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Fraley
Nov 01, 2024 -

Jim Hudson Cadillac Augusta responded

We're delighted to hear that our team at Jim Hudson Cadillac Augusta provided you with professional and timely service. Thank you for sharing your experience, and we're here if you need anything else!

October 30, 2024

I was able to find exactly what I was looking for everyone was very helpful and nice and I will be purchasing my next car from this dealership More

by keshd105
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Quance
Oct 30, 2024 -

Jim Hudson Cadillac Augusta responded

We're delighted to hear you found exactly what you were looking for at Jim Hudson Cadillac Augusta! Our team is always here to help, and we look forward to assisting with your next car purchase. Thank you for the kind words!

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