Jim Hudson Cadillac Augusta
Augusta, GA
Filter Reviews by Keyword
By Type
Showing 173 reviews
Travas in the Service Department was very helpful when we took our vehicle in for an inspection. He reviewed our repair request and explained the results of their findings. took our vehicle in for an inspection. He reviewed our repair request and explained the results of their findings. More
JH Cadillac again performed. A mysterious and elusive electrical issue was solved through a persistent and thorough effort by their tech. Was kept well informed throughout the pr A mysterious and elusive electrical issue was solved through a persistent and thorough effort by their tech. Was kept well informed throughout the process. More
Nothing but high praise for everyone I came in contact with. Had to go back for help with electronics. They were very helpful. My salesman Jim N. was ausome. Highly recommend him if you are looking to with. Had to go back for help with electronics. They were very helpful. My salesman Jim N. was ausome. Highly recommend him if you are looking to buy a car. More
I’m so glad we’ve got Jim Hudson Cadillac in Augusta now! The service team is super responsive and they keep you in the loop with what’s going on. The Sales team is also amazing! I serviced my ‘18 ATS-V here The service team is super responsive and they keep you in the loop with what’s going on. The Sales team is also amazing! I serviced my ‘18 ATS-V here and traded that in for a beautiful new ‘24 Lyriq. The team is up to date on some of these newer cars too! If they don’t know something, they go straight to GM support and they got my initial service completed with very little resistance. I’m proud to be a Cadillac owner and enthusiast and the dealers will make or break that experience. Jim Hudson, whether on sales or support, will not disappoint! Talk to either Rob or Mickey in service and Gary Settles in Sales. They are Top Notch! UPDATE - I’ve now been serving my car and my family’s cars through Jim Hudson Cadillac. Rob in the service department is a GEM!! He’s amazing in his communication and his level of service!!! So glad I’m with Jim Hudson!! TOP NOTCH! More
Rob explained everything to me so I understood what had to be done. He arranged for my loaner car to be brought to me at home since I had to have my car towed to the dealership. I really appreciate that to be done. He arranged for my loaner car to be brought to me at home since I had to have my car towed to the dealership. I really appreciate that service since I need to be able to get back and forth to work while my car is being worked on. I had my car back the next day and it was a smooth transition. I really appreciate the customer service I get from Jim Hudson Cadillac. Always friendly and explains what had to be done. More
Courteous, Knowledgeable, Thoughtful and Detailed. The agent took his time, explained and answered completely all questions, connected us to all necessary personnel to complete the process seamlessly The agent took his time, explained and answered completely all questions, connected us to all necessary personnel to complete the process seamlessly, and made us feel at ease. More


