Jim Hudson Cadillac Augusta

I was disappointed with my visit, I came in for rim and tire repair, with a 9:00 appointment and at 5:30 PM was given a loaner only when I returned to the dealership expecting to pickup my car. I was then tire repair, with a 9:00 appointment and at 5:30 PM was given a loaner only when I returned to the dealership expecting to pickup my car. I was then told my car had not yet left the dealership for repair. On the following day I wasn’t contacted to pickup my vehicle until approx 5:30 p.m. two days to repair a rim, and it still has scuff marks on it. Also when dealing with Jim Hudson in Columbia, they were able to pull up my contract and inform me i had tire/rim coverage, when i asked that at the Augusta location, i was informed by the service rep he couldn’t see the coverage, therefore; I payed $150 for a repair that I actually had coverage for. I have since located my contract with warranty coverage for tire and rim. I will be taking a copy warranty coverage for tire/rim to the dealership today. More

Don’t test repair The bad thing happens, and I realize that the firm administration that the firm administration More

I always receive exceptional service at Jim Hudson Cadillac. I appreciate Hash Patels friendliness and respect! Cadillac. I appreciate Hash Patels friendliness and respect! More

Very friendly and efficient. They kept me informed of the status of my vehicle. I highly commend. They kept me informed of the status of my vehicle. I highly commend. More

Excellent work at your dealership, all personal are friendly, courteous and reliable. Have a great day. friendly, courteous and reliable. Have a great day. More

First time service on my GMC that was purchased at Jim Hudson in Columbia. I couldn't ask for a better experience!! Excellent customer service!!! I have found my new service dealer!! Hudson in Columbia. I couldn't ask for a better experience!! Excellent customer service!!! I have found my new service dealer!! More

We were on our way to Florida and heard a noise for the last hundred miles and we went to the Cadillac dealer in Augusta and it was on a weekend of Saturday and told him our plans to go going to Florida an last hundred miles and we went to the Cadillac dealer in Augusta and it was on a weekend of Saturday and told him our plans to go going to Florida and they said they’d get it in take a look at it if all possible get it fixed While they got it fixed and record time and your car was perfect and I appreciate their service very much and I would shop there if I lived around there More

Our Service Technician Rob was great. Everything went super smooth and we were in and out in no time. Everything went super smooth and we were in and out in no time. More