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Jim Hudson Cadillac Augusta

Augusta, GA

Overview
Reviews
4.9
79 Reviews
Call Dealership (762) 994-0600

3315 Washington Rd

Augusta, GA

30907

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Showing 79 reviews

December 18, 2024

The dealership employees are customer focused. As a visitor I felt welcome. Pleasant atmosphere. Nice. More

by Cassandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Arthur / Kevin
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Dec 18, 2024 -

Jim Hudson Cadillac Augusta responded

Cassandra, we're delighted to hear you felt welcome and enjoyed the atmosphere at Jim Hudson Cadillac Augusta. Thank you for sharing your experience with us!

December 14, 2024

Great Service! They got me an appointment the next morning. Friendly staff!! Very courteous and polite. Overall wonderful experience! More

by Sirena Stever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Clark
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Dec 16, 2024 -

Jim Hudson Cadillac Augusta responded

Thank you, Sirena, for your kind words! We’re so glad to hear you had a wonderful experience with our team at Jim Hudson Cadillac Augusta. Providing prompt, friendly, and courteous service is our priority, and we’re happy we could meet your expectations. We look forward to assisting you again in the future!

December 09, 2024

Mickie is always prompt in keeping us updated, whenever we have had to bring car in for service. He provides the best customer care ! More

by debbyknox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickie
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Dec 09, 2024 -

debbyknox responded

Jim Hudson Cadillac Augusta Dec 9, 2024 debbyknox Mickie is always prompt in keeping us updated, whenever we have had to bring car in for service. He provides the best customer care !

Dec 09, 2024 -

Jim Hudson Cadillac Augusta responded

We're delighted to hear that Mickie consistently provides excellent customer care at Jim Hudson Cadillac Augusta. Thank you for sharing your positive experience with us!

December 05, 2024

Dealership team members were courteous and informative. Rob was helpful in preparing the work order for my repairs. He spent time reviewing repairs More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
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Dec 05, 2024 -

Jim Hudson Cadillac Augusta responded

Lee, we're glad to hear that Rob and the team at Jim Hudson Cadillac Augusta provided courteous and informative service. Thank you for sharing your experience with us!

November 26, 2024

I had a great experience with this dealership and service was great as well. I would use there service again More

by Business
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
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Nov 27, 2024 -

Jim Hudson Cadillac Augusta responded

Thank you for sharing your experience. We're thrilled to hear that you had a great visit to Jim Hudson Cadillac Augusta and that our service met your expectations. We look forward to assisting you again in the future. Safe travels!

November 24, 2024

I went there for oil change. everything went nice and smooth. I had a great experience. More

by Samba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
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Nov 25, 2024 -

Jim Hudson Cadillac Augusta responded

Thank you, Samba, for sharing your experience! We’re glad to hear your oil change visit went smoothly and that you had a great time with us at Jim Hudson Cadillac Augusta. We look forward to serving you again!

November 21, 2024

Staff who greeted me and assisted me were courteous and efficient. I was kept up to date on service progress as I was waiting in the waiting room, Service was performed as requested and it was explained More

by Jason
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Fraley
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Nov 21, 2024 -

Jim Hudson Cadillac Augusta responded

Jason, we're delighted to hear that our team at Jim Hudson Cadillac Augusta provided you with courteous and efficient service. Keeping you informed during your visit is important to us, and we appreciate your patience while waiting for the part. Thanks for sharing your experience!

November 07, 2024

Service was great , was in and out with no issues. The service department was great. More

by bbembry62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey
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Nov 07, 2024 -

Jim Hudson Cadillac Augusta responded

Thank you for leaving Jim Hudson Cadillac Augusta a five-star review. It's great to hear you had a seamless experience!

November 06, 2024

Mickey is very welcoming and attentive. He stays in touch with you and fills in the voids More

by I will buy!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Clark and Gary Cooke
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Nov 06, 2024 -

Jim Hudson Cadillac Augusta responded

We appreciate your business and your review! Thank you for sharing your positive experience with Mickey at Jim Hudson Cadillac Augusta. See you down the road!

November 04, 2024

Rob is great and explain the problem with the vehicle. His demeanor is great and respectful. Very understanding with my predicament at that time. Outstanding customer service.!!! The front desk person More

by Eljones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob at Jim Hudson of Augusta
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Nov 04, 2024 -

Jim Hudson Cadillac Augusta responded

Thank you for sharing your experience! We’re delighted to hear that Rob and our front desk team at Jim Hudson Cadillac Augusta provided outstanding customer service and treated you with care and respect. We truly appreciate your feedback and look forward to continuing to support you.

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