Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Falk Lexus of Beverly Hills
Beverly Hills, CA
1,416 Reviews
As a premier California Lexus dealer, we have a huge selection of new and pre-owned vehicles from which to choose. Jim Falk Lexus of Beverly Hills online and offline customers enjoy vehicle specials every day. We offer Lexus service & parts, an online inventory, and outstanding financing options, making Jim Falk Lexus of Beverly Hills a preferred dealer serving Beverly Hills, Los Angeles, Santa Monica, Hollywood and Century City area Lexus buyers. Ready to set up a test drive? Visit our Los Angeles area Lexus dealership in Beverly Hills, CA today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,416 reviews
September 15, 2024
Had an amazing experience. I highly recommend Lexus dealership in Beverly Hills Hills, they are super professional with excellent customer service. Ask for Eli, she will help y I highly recommend Lexus dealership in Beverly Hills Hills, they are super professional with excellent customer service. Ask for Eli, she will help you find what you’re looking for with zero pressure. I’m so happy with my purchase. More
by ISABEL.ROWLAND
Verified Customer
September 11, 2024
First time to purchase a car 6 hours away and to have it shipped home. BH had the exact spec I wanted and Jamie was effortlessly supportive and helpful from initial call to shipment. Thank you Jamie for eve shipped home. BH had the exact spec I wanted and Jamie was effortlessly supportive and helpful from initial call to shipment. Thank you Jamie for everything! Best car buying experience ever! More
by Roleez
Employees Worked With
September 03, 2024
The experience I had purchasing my car was exceptional. Swan Kim was the most courteous, helpful and patient sales rep I have worked with. He answered all my questions and although he started a couple week Swan Kim was the most courteous, helpful and patient sales rep I have worked with. He answered all my questions and although he started a couple weeks ago, I would have never guessed he was new to Lexus. More
by LEE.JOYCE.YOUNG
Employees Worked With
Swan Kim, Nancy
September 02, 2024
This was my first time to purchase a car online, even from a state across the country from me, It took a little longer than I wanted but wasn't bad. The sales woman, Ms Castillo was always available to a from a state across the country from me, It took a little longer than I wanted but wasn't bad. The sales woman, Ms Castillo was always available to answer any questions. More
by MTURNER1004
Employees Worked With
September 02, 2024
Eli was amazing. And my experience was absolutely amazing and very smooth. They were patient and were very helpful. And my experience was absolutely amazing and very smooth. They were patient and were very helpful. More
by BRIAJLEE
August 31, 2024
What a wonderful car buying experience! This is the place to buy a car. I highly recommend this dealership, John, the manager, and sales rep, Eliana, to anyone who want to buy a next Lexus. This is the place to buy a car. I highly recommend this dealership, John, the manager, and sales rep, Eliana, to anyone who want to buy a next Lexus. More
by ETAJIMA
August 30, 2024
I purchased a vehicle from Jim Falk Lexus of Beverly Hills last month, and I deeply regret my decision. Despite completing the purchase and promptly making payment, I am now unable to drive the car beca Hills last month, and I deeply regret my decision. Despite completing the purchase and promptly making payment, I am now unable to drive the car because the dealership has failed to send the necessary paperwork to the DMV. This has left me with a car I can't legally use, and to make matters worse, I am stuck in an endless loop of frustration. This was an out-of-state purchase, which means I can't simply walk into the dealership to resolve the issue. I've tried calling multiple times, but no one at Jim Falk Lexus of Beverly Hills is taking my calls or returning my voicemails. The lack of communication and disregard for their customers' time and money is unacceptable. Lexus Corporation, you should be ashamed of the poor service being provided by your dealership. This experience has severely tarnished my view of the Lexus brand. I expected a high level of service, but instead, I've been met with negligence and incompetence. I urge anyone considering purchasing a vehicle from Jim Falk Lexus of Beverly Hills to think twice. The stress and inconvenience this dealership has caused me are simply not worth it. More
by pppunchy
