Jim Falk Lexus of Beverly Hills
Beverly Hills, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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JAYME IS #1 this was a nice and easy process. Ask for him by NAME! Ask for him by NAME! More
Alex Webster was amazing and did an exemplary job helping me and my husband His knowledge about Lexus vehicles was outstanding, however, his patience and pleasant demeanor surpassed any sales representative me and my husband His knowledge about Lexus vehicles was outstanding, however, his patience and pleasant demeanor surpassed any sales representative we encountered as we were not particularly easy buyers and it was difficult for us to make a decision. Alex, went above and beyond what is expected of an employee, staying overtime after the dealership closed with Jayson on more than one occasion and even bringing,the vehicle to our home a few blocks away when we were unable to make it in. It is rare to find an employee such as Alex. He should be highly commended for his dedication, commitment, and professionalism to Lexus, as it is employees such as him who contribute to Jim Lexus Falks' superb name. and reputation. More
It was truly a wonderful experience! My sales agent Ellie was nothing short of fantastic....... her knowledge and professional attention to all of the details was impeccable! I'm in lo My sales agent Ellie was nothing short of fantastic....... her knowledge and professional attention to all of the details was impeccable! I'm in love with my IS 350 Sport and truly have Ellie to thank for it! More
Warning: Do not buy out any of your leases from Jim Falk Lexus. They will stamp a $1600 mandatory Accessory fee ( clearly states accessory on the paperwork) and tell you that’s a fee for buying your lease. Lexus. They will stamp a $1600 mandatory Accessory fee ( clearly states accessory on the paperwork) and tell you that’s a fee for buying your lease. This is fraud and false information. The paperwork they gave me said that accessory can be removed upon request. That’s also a false paperwork that I am sending to Lexus Financial Corporate. Instead just drive to Lexus Woodland Hills, there are ZERO buy out fees and they don’t try and lie on paper saying it’s an accessory fee, basically saving you $1600 dollars. That's basically and extra 5 months of payments added to your buy out price. I spoke with Lexus Financial Corporate about this, they explaining that this is unacceptable. A short drive to Lexus Woodland Hills is well worth it. Management at Jim Falk are flat out Liars, specifically Jayson, who would rather lose mine and my family business of us purchasing and leasing through them over a fee that on paper is a flat out lie. We are NO LONGER LEASING OR BUYING FROM JIM FALK, They just lost 5 customers. Go to Lexus Woodland Hills instead and they will treat you with respect and not try to make you pay a fee that you don’t have to pay, well worth saving $1600 for just a short drive. Don’t waist your time with Jim Falk Lexus. Never return your Lexus to Jim Falk or buy out your lease from Jim Falk. Trust me on this. More
Easy and smooth transaction overall. Home delivery also made things easier for me. Everyone involved in this transaction was very courteous and professional. Home delivery also made things easier for me. Everyone involved in this transaction was very courteous and professional. More
Paint defects on brand new car , going back and forth to dealer, shouldn’t be dealing with this when it’s a brand new car dealer, shouldn’t be dealing with this when it’s a brand new car More