Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,549 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
Contact Dealership
View Awards

144 Hwy 81 West

McDonough, GA

30253

Directions

By Type

Showing 8,549 reviews

April 13, 2024

I absolutely love Jim Ellis and would recommend everyone go see Brian Ogoo. They are wonderful. More

by Lindsaysmith2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you love your experience with us and appreciate your recommendation! It's wonderful to know that our team has made such a positive impression on you. Thank you for your support, and we look forward to continuing to provide excellent service to you and anyone you refer to us in the future. We hope you enjoy your future visits and the wonderful service!

April 13, 2024

The service center experience was pleasant although I had to come back a few times which is out of my way driving all the way from Atlanta to McDonough on three back to back days was rough but they finally g More

by Quinton lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hudson Toussaint
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Jim Ellis Toyota of McDonough responded

I'm sorry to hear that you had to make several trips from Atlanta to McDonough, but I'm glad to know that the service center ultimately resolved the issues and you found the experience pleasant overall. It's good that they provided a courtesy fill-up to help compensate for the inconvenience. We appreciate your patience and understanding throughout the process. Thank you for sharing your experience, and we hope that any future visits will be smoother and more convenient for you. We look forward to continuing to serve you with dedication and care.

April 13, 2024

Awesome customer service Clean place They take great care of me. Yall need to go see Oscar & Leon More

by GARNERLCRYSTAL9798
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason, David Ray
Report | Print
Apr 17, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear about your positive experience with our customer service and that you found our place clean and well-maintained. It's great to know that Oscar and Leon took great care of you. Thank you for your enthusiastic recommendation, and we appreciate you sharing your feedback. We look forward to continuing to provide you and anyone you refer to us with excellent service.

April 13, 2024

Dani was very helpful and went beyond to make our deal work to benefit where we needed to be More

by darrellposs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2024 -

Jim Ellis Toyota of McDonough responded

It's wonderful to hear that Dani was so helpful and went the extra mile to ensure your deal was structured to meet your needs. We aim to provide service that not only meets but exceeds our customers' expectations, and it sounds like Dani exemplified this. Thank you for sharing your positive experience!

April 12, 2024

Jim Ellis Toyota and Jie Louis are simply the best . I will send all my friends and family here. Make sure you ask for Joe Louis. More

by Darlenayoung97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Louis
Report | Print
Apr 14, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear about your great experience with us! It's fantastic that Joe made such a positive impression that you're planning to refer friends and family to him. Thank you for your kind words and for choosing us for your automotive needs. We look forward to welcoming your friends and family and providing them with the same high level of service. Enjoy your vehicle, and we hope to see you again soon!

April 12, 2024

David Washington is very reliable and respectful. He made sure I had everything I needed plus more. I highly recommend Mr.Washington! Thanks again, David for your service. More

by Jazminejenkins11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2024 -

Jim Ellis Toyota of McDonough responded

It's wonderful to hear that David provided you with reliable and respectful service, ensuring you had everything you needed and more. Your high recommendation and appreciation for his service reflect the quality experience we aim to provide to all our customers. Thank you for taking the time to share your feedback, and we'll be sure to pass along your thanks to David. We look forward to continuing to serve you with the same level of dedication in the future. Enjoy your vehicle and the excellent service David has delivered!

April 12, 2024

Service was ok. Had 2 hour wait time. Staff are friendly and courteous. Good experience More

by BEALJACQUELINE81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback. We're glad to hear that you found our staff friendly and courteous, contributing to a good overall experience, despite the longer wait time. We appreciate your patience and understanding, and we're always working to improve our efficiency to ensure quicker service times. We look forward to serving you again and hope to make your next visit even better. Thank you for choosing us for your service needs!

April 12, 2024

Reliable, friendly, Mr. Jimmy Hernandez answer all my question. I feel comfortable and feel I am belong to this team. More

by TAASOOBSHIRAZI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear that Jimmy provided you with reliable and friendly service, answering all your questions and making you feel comfortable and valued as part of our community. It's important to us that every customer feels they belong and are well taken care of. Thank you for sharing your positive experience, and we look forward to continuing to provide you with excellent service in the future.

April 12, 2024

Carlos was very thorough, honest and provided great customer service. He followed up with me throughout the entire process. I would recommend this dealership to family and friends.. More

by jasminepettway86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2024 -

Jim Ellis Toyota of McDonough responded

It's wonderful to hear about your positive experience with Carlos and his thorough, honest approach, along with excellent customer service. Following up throughout the process is a key part of ensuring a smooth and transparent experience. Thank you for recommending our dealership to your family and friends. We appreciate your trust and look forward to continuing to provide the same high level of service to you and anyone you refer to us in the future.

April 12, 2024

Reid and his team provide exemplary service at Jim Ellis Toyota. I highly recommend going here for your Toyota needs!! More

by Mastrickland67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear about your positive experience with Reid and our staff here at Jim Ellis Toyota! Thank you for highlighting the exemplary service you received and for recommending us for Toyota needs. We appreciate your support and look forward to continuing to provide outstanding service to you and anyone you refer to us. Your satisfaction is our top priority!

1
...
91
92
93
...
855