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Jim Ellis Toyota of McDonough
McDonough, GA
8,896 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,896 reviews
July 24, 2026
Buying a car can be stressful, but Arsyndrea Harris made the entire experience smooth, easy, and enjoyable. From the moment I walked in, she was professional, knowledgeable, patient, and genuinely cared abo the entire experience smooth, easy, and enjoyable. From the moment I walked in, she was professional, knowledgeable, patient, and genuinely cared about helping me find the right vehicle instead of pressuring me into a sale. She took the time to answer all of my questions, explained every step of the process clearly, and made sure I was comfortable with my decision. Her communication was excellent, and she went above and beyond to make the experience a positive one. Thanks to Arsyndrea, I drove away in my brand-new 2026 Toyota Camry Nightshade feeling confident and excited about my purchase. If you’re looking for a salesperson who is honest, friendly, and truly puts the customer first, I highly recommend asking for Arsyndrea Harris. She earned every one of these five stars! More
by Lateef Harris
Employees Worked With
July 22, 2026
Leon was absolutely amazing to work with and very knowledgeable about the vehicles he sales! knowledgeable about the vehicles he sales! More
by Kekejohnson28
July 17, 2026
Zak was great to work with throughout our truck purchase. He was responsive, honest, and helpful without ever being pushy. He answered our questions promptly, respected our decision-making process, and made He was responsive, honest, and helpful without ever being pushy. He answered our questions promptly, respected our decision-making process, and made the experience smooth from start to finish. We appreciated his professionalism and would definitely recommend working with him. More
by Louquitta J
Employees Worked With
July 16, 2026
Friendly and knowledgeable. Attentive to customer wants and needs. Service area and process is great Attentive to customer wants and needs. Service area and process is great More
by Meatman
Employees Worked With
July 14, 2026
I want to say thank you Ms. Rose Bristol and Kelvin Walker manager for making this process possible. I contacted Ms. Rose and she made the process simple and great. If you can't Rose Bristol and Kelvin Walker manager for making this process possible. I contacted Ms. Rose and she made the process simple and great. If you can't step foot into the dealership, don't worry they can ship the car to your doorstep😃. Thank you Ms. Rose , Kelvin and Mike finance. We appreciate you. More
by babatundeadesina
July 12, 2026
Purchased a Grand Highlander out of state from Jim Ellis Toyota of McDonough. And Ms. Rose was awesome from start to finish. From the first day, we got number for the purchase and trade. With her team Kelvi Toyota of McDonough. And Ms. Rose was awesome from start to finish. From the first day, we got number for the purchase and trade. With her team Kelvin and Mike, they made everything happen. I highly recommend this dealership and Ms. Rose for your next purchase. Even though I am out of state, she still found time to go over my setup and app downloading as if I was right at the dealership. Thank you Ms. Rose and Jim Ellis team. More
by susancrawford902
July 11, 2026
I had an excellent experience working with Amari Holland. From start to finish, Amari was professional, knowledgeable, and genuinely cared about helping me find the right vehicle. She took the time to answer From start to finish, Amari was professional, knowledgeable, and genuinely cared about helping me find the right vehicle. She took the time to answer all of my questions, never made me feel pressured, and made the entire car-buying process smooth and stress-free. Her honesty, patience, and attention to detail really stood out, and he went above and beyond to make sure I was satisfied with my purchase. If you’re looking for a trustworthy salesperson who truly puts customers first, I highly recommend asking for Amari Holland. You won’t be disappointed! More
by j.nikoleb
Employees Worked With
July 11, 2026
Amari Holland is one of a kind. Was quick and effective while I was in the dealer Was quick and effective while I was in the dealer More
by Nikkirogershenry
Employees Worked With
July 10, 2026
Working with Carlos (salesman) was beyond my expectations for both customer service and going above and beyond. Not only was communication pleasant and informative but also verifying pickup (cross country de for both customer service and going above and beyond. Not only was communication pleasant and informative but also verifying pickup (cross country delivery) he was calling the dispatch to confirm the driver was in fact the right person. That alone was exceptional to know that my car was being protected. Carlos was also easy to get a hold of for any questions or concerns. I can’t speak enough praise. Nice to know people like him are still out there providing the best experience. More
by Ryanmorris_97
