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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,549 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,549 reviews

April 14, 2024

I was pleased with my service, especially the feedback I got virtually regarding the condition of my car and action if any needs to be taken care of. More

by sara green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Jim Ellis Toyota of McDonough responded

We're glad to hear that you were pleased with the service and appreciated the virtual feedback on the condition of your car. Providing clear and detailed information helps ensure that you can make informed decisions about your vehicle's maintenance. Thank you for sharing your positive experience, and we look forward to continuing to provide you with thorough and effective service in the future.

April 14, 2024

Very courteous and very polite. Fast service too. Will come again. Great job and excellent. More

by cmorenoholland
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear that you experienced courteous, polite, and fast service with us! Your satisfaction is our top priority, and we're glad we could meet your expectations. Thank you for planning to return, and we look forward to providing you with the same excellent service on your next visit. Your positive feedback is greatly appreciated!

April 13, 2024

I had an amazing experience. Everyone was kind and patient. Made my experience as a first time car buyer something to remember. More

by brooke triplett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryl
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Apr 17, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear about your amazing experience as a first-time car buyer with us! Knowing that our team was kind and patient, and made your experience memorable, is exactly what we strive for. Thank you for sharing your positive feedback. We're delighted we could make this milestone event so special for you, and we look forward to serving you with the same high level of care in the future. Enjoy your new car and the many journeys ahead!

April 13, 2024

Amari, Jamari, and Syn were a great help and helped me out with a new car! More

by 84chrisgordon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arsyndrea Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amari Holland
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Apr 17, 2024 -

Jim Ellis Toyota of McDonough responded

It's wonderful to hear that Amari, Jamari, and Syn were able to assist you effectively in finding a new car! We're thrilled that their teamwork made your experience a positive one. Thank you for sharing your feedback, and we hope you enjoy every journey in your new vehicle. We look forward to continuing to serve you with the same high level of support in the future.

April 13, 2024

The service department is as great. They promise in and out in 60 minutes and they held true to that. Friendly and helpful staff and I received a detailed video of the service to my veh More

by Dlypeabody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear about your positive experience with our service department, especially that they delivered on their promise of quick service within 60 minutes. It's wonderful to know that you found our staff friendly and helpful, and that the detailed video of the service to your vehicle added value to your experience. Thank you for planning to return for future services—we look forward to continuing to provide you with the same efficient and thorough service. Your satisfaction and trust are very important to us!

April 13, 2024

They greeted me cordially, kept me posted during the servicing, and politely walked me to my car when service was finished. More

by bc0218bc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2024 -

Jim Ellis Toyota of McDonough responded

It's great to hear that you received such cordial and attentive service during your visit! Ensuring that our customers are well-informed and treated with respect throughout the service process is very important to us. We're pleased that your experience reflected our commitment to excellent customer care. Thank you for sharing your positive feedback, and we look forward to serving you again with the same high level of courtesy and professionalism.

April 13, 2024

Nice dealership; employees always friendly; great selection of high quality pre-owned cars to choose from More

by jbjr73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lavar
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Apr 17, 2024 -

Jim Ellis Toyota of McDonough responded

We're pleased to hear that you find our dealership nice and our employees friendly, with a great selection of high-quality pre-owned cars. Providing a welcoming atmosphere and a diverse inventory is important to us, and we're glad we could meet your expectations. Thank you for sharing your positive experience, and we look forward to continuing to serve you with the same high standards in the future.

April 13, 2024

Excellent customer service and kept me updated on my vehicle and gave me recommendations for the future More

by Hollingershannavia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Houndjovi
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Apr 17, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear that you received excellent customer service and appreciated the updates and recommendations for your vehicle. Keeping you informed and prepared for future needs is a key part of our commitment to ensuring your vehicle remains in great condition. Thank you for sharing your positive experience, and we look forward to continuing to provide you with top-notch service in the future.

April 13, 2024

Your Service Dept team was very caring and thorough and I appreciated them very much More

by BERNDTORO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear that you found our service team to be caring and thorough. Knowing that our team made a positive impact on your experience is very important to us. Thank you for sharing your appreciation, and we look forward to continuing to provide you with excellent service in the future. Your satisfaction is our priority!

April 13, 2024

Thank you Cameron peoples for all your hard work. Getting me out my truck and getting me in a great car at a good price More

by tomtag913
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear that Cameron was able to assist you effectively, helping you transition from your truck to a great car at a good price. Thank you for taking the time to acknowledge Cameron's efforts, and we hope you enjoy every mile in your new car! We look forward to serving you again in the future.

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