Jim Ellis Toyota of McDonough

Milton is very knowledgeable about his product. Kind I came just looking to see what was in stock. Milton came and asked if there was anything he could help me with. I said I was just looking, he asked I came just looking to see what was in stock. Milton came and asked if there was anything he could help me with. I said I was just looking, he asked what was I looking for. I said a third row seat, he suggested a Highlander and that was what I wanted. He made it happen. Knows all about the truck. Good Salesperson. I will continue to come back. More

Excellent Service Reid was awesome. He is attentive and caring. He is committed to helping his customers. I always enjoy working with him. I will be back. Reid was awesome. He is attentive and caring. He is committed to helping his customers. I always enjoy working with him. I will be back. More

Perfect service Everyone on the service drive was professional and kind. They assisted me with my vehicle and readily answered my questions. I owe them my deepest tha Everyone on the service drive was professional and kind. They assisted me with my vehicle and readily answered my questions. I owe them my deepest thanks. More

Oil change Meghan is always friendly whenever she sees me in the Service area even if she is not the Service Advisor for the day on my car Meghan is always friendly whenever she sees me in the Service area even if she is not the Service Advisor for the day on my car More

Excellent customer service. Great customer service, Toyota Team members are friendly, knowledgeable, and attentive to my needs. Love receiving the email notifications when servic Great customer service, Toyota Team members are friendly, knowledgeable, and attentive to my needs. Love receiving the email notifications when service has been completed/ additional issues need addressing More

Best Staff of ANY Dealership We have purchased two cars through this Dealership. And we could not have been any happier with our experience. And all of that comes from dealing wit We have purchased two cars through this Dealership. And we could not have been any happier with our experience. And all of that comes from dealing with Jeremy Richardson. He was friendly, knowledgeable, a go getter and just an all around pleasure to deal with. After I bought our cars, he made sure to check in with us at each service. He is the best employee of this Dealership, hands down. (And they are a great staff all on their own) The Service Department knocks it out of the park. They are ready for you as soon as you pull in. They expedite your work and get you out of their in record time. And everyone always has a smile on their face. This place is worth everything. More

amazing Awesome customer service would not change a thing quick and out the door. Advisors are all friendly and work as a team to get you through the visit Awesome customer service would not change a thing quick and out the door. Advisors are all friendly and work as a team to get you through the visit More

Best experience I've had in a dealership. I qualified after completing online application. Went into dealership at 5:06pm and was driving home in my new highlander at 7:13 PM. Oil changes and I qualified after completing online application. Went into dealership at 5:06pm and was driving home in my new highlander at 7:13 PM. Oil changes and tires for life. 10 year warranty. Overall very pleased with the whole process!! Will be a Toyota loyal owner for life! Thanks to Jim Ellis Toyota! GERALD LOFTON, KELVIN WALKER AND DANIEL FELICIANO. Be sure Gerald Lofton is your sales rep!! More

Raymond was awesome! In and out when promised, very good service. Raymond was awesome, everyone was friendly. would recommend to anyone who has a Toyota or not. awes In and out when promised, very good service. Raymond was awesome, everyone was friendly. would recommend to anyone who has a Toyota or not. awesome. More