Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,544 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
Contact Dealership
View Awards

144 Hwy 81 West

McDonough, GA

30253

Directions

By Type

Showing 8,544 reviews

April 26, 2024

Everyone was very professional and helpful with assisting us in deciding on our vehicle Thanks Tim More

by timbanks0704
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arsyndrea Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Jim Ellis Toyota of McDonough responded

Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

April 26, 2024

Great customer service and reliable quality products your sales and professional products are excellent service More

by RANDYYOURPLUMBER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that you've had a great experience with our customer service and that you find our products to be reliable and of excellent quality. Providing top-notch service and high-quality products are our top priorities, and we're glad to know that we've met your expectations. If you ever need anything else or have any questions, please feel free to reach out. We appreciate your business and look forward to serving you again in the future!

April 26, 2024

The service was great as always just spent some time had some coffee in the lounge and was done before I knew it More

by alesiastone285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you had a great experience with our service department! It sounds like our lounge and amenities helped make your wait enjoyable, and we're glad we could get you in and out in no time. If you ever need anything else or have any questions, feel free to reach out. Thank you for choosing Jim Ellis Toyota, and we look forward to serving you again in the future!

April 26, 2024

Very friendly and helpful. Took care of my service in timely manner. Will come back for all the services More

by patel712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Jim Ellis Toyota of McDonough responded

Hi there! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust, and we are happy to hear that we could provide that for you! Thanks again for the positive feedback, and we hope that you have a great day!

April 26, 2024

Mr peoples was the best. Anyone looking for car come to Jim Ellis and ask for Mr peoples More

by Libkim33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your enthusiastic recommendation! We're thrilled to hear that Cameron provided you with exceptional service. At Jim Ellis Toyota, we strive to ensure every customer has a fantastic experience. We appreciate your business and look forward to assisting you or anyone you recommend in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Drive safely, and we hope to see you again soon!

April 26, 2024

Very satisfied with my purchase. Love the energy here and how helpful everyone was! Overall, a wonderful experience and will certainly recommend this dealership to others! More

by Sbrifnek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Teague
Report | Print
May 02, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you're very satisfied with your purchase and that you had a wonderful experience at our dealership! Providing helpful and energetic service is what we strive for, and we're delighted that you felt that during your visit. Thank you for choosing Jim Ellis Toyota and for recommending us to others. If you ever need anything in the future, don't hesitate to reach out. Safe travels, and we look forward to serving you again!

April 26, 2024

Jermaine was extremely pleasant and respectful during my entire process. Our Finance experience was great as well. More

by krb081310
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremaine Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your feedback! We're thrilled to hear that Jermaine provided you with a pleasant and respectful experience throughout the entire process. Customer satisfaction is our top priority, and we're glad to hear that your finance experience was great as well. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and hope to see you again soon!

April 26, 2024

The customer service support was knowledgeable, and caring; took care of all of my concerns More

by Jennie Conway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason, David Ray
Report | Print
May 02, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that our customer service team was knowledgeable and caring, and that they effectively addressed all of your concerns. Providing thorough and considerate service is crucial to us, and we're glad to know we met your expectations. Thank you for sharing your positive experience, and we look forward to continuing to serve you with the same high level of support in the future.

April 25, 2024

I’ve been to this location maybe 3 times…the wait time is horrible. I’m glad business is good but it seems there’s not a lot of respect for the customer’s time. The choices that ask if you would recommend th More

by Joannski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duncan
Report | Print
May 02, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your feedback with us. We sincerely apologize for the wait times you experienced during your visits. Your time is valuable, and we strive to provide efficient service to all our customers. We'll certainly take your comments into consideration to improve our processes and ensure a better experience for you and others in the future. If there's anything specific we can do to address your concerns or improve your experience, please don't hesitate to reach out to us directly. We appreciate your honesty and hope to have the opportunity to better serve you in the future.

April 25, 2024

Reid is always on point with my work. I've even texted hiim for who is the best salesperson for me trading in to get another Toyota Product. My beat up 14 Camry is the best car I have More

by DGAMBLE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Jim Ellis Toyota of McDonough responded

It's fantastic to hear that Reid has been consistently providing you with excellent service! We're glad to know that you trust his advice, and we appreciate your loyalty to Jim Ellis Toyota. Both the CR-V and Highlander are excellent choices, and we're confident that whichever vehicle you choose, you'll be satisfied with its quality and performance. If you have any further questions or need assistance with your decision, feel free to reach out to Reid or any member of our team. We're here to help!

1
...
83
84
85
...
855