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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,544 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,544 reviews

April 27, 2024

Reid was very helpful and efficient, as well as explanatory. He gave updates throughout the process which was very helpful. More

by Penny Krisell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your feedback! We're delighted to hear that Reid provided you with helpful and efficient service, keeping you informed throughout the process. Your satisfaction is our priority, and we're here to assist you whenever you need. Don't hesitate to reach out if you have any further questions or concerns. Drive safely!

April 27, 2024

Jermaine Hill is amazing! So patient and really worked with us to get the truck my husband wanted! More

by Hollys445
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremaine Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We are delighted to hear that Jermaine could assist you in finding the perfect truck for your husband. We're also thrilled to know Jermaine's patience and dedication made your experience exceptional. Your satisfaction is our priority, and we're here to help with anything you need. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Safe travels!

April 27, 2024

Alex Johnson and Ali helped me get my Ford Fusion and were great! And helped me find my car More

by Jordanpayne405
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you're happy with your new Toyota Corolla and the exceptional service you received. If you ever need anything in the future, please don't hesitate to reach out. Drive safely!

April 27, 2024

Joe Louis gave me a deal of a lifetime! Thanks so so much for your patience! More

by jjanae39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Louis
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May 02, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your feedback! We're delighted that you had a positive experience and appreciate your kind words. If there's anything else we can assist you with, please feel free to reach out. Safe travels!

April 27, 2024

I am very happy with the service I received from the team an staff you guys are the best thanks for everything More

by CATHY.BURNS00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Jim Ellis Toyota of McDonough responded

Cathy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thanks again for your business! Take care!

April 27, 2024

Great service in a timely manner and courteous. Very good PR. Could not. Be more happy More

by lynn_gentry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Jim Ellis Toyota of McDonough responded

Your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for your business! Take care!

April 27, 2024

We had a great experience with Keisha. She was very helpful and so pleasant to work with. We highly recommend doing business with Keisha at Jim Ellis Toyota in McDonough. More

by Gg2226
Recommend Dealer
Yes
Employees Worked With
Keisha Stubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for recommending Keisha and sharing your positive experience with us! We're delighted to hear that Keisha provided you with excellent assistance and made your experience pleasant. Customer satisfaction is our top priority, and we're here to help with anything you need. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Drive safely, and we look forward to serving you again in the future!

April 27, 2024

Muy buena atención de parte de todos los que hacen parte de esa tienda muchas felicidades por su buen trabajo More

by Mayker.arias27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff teague
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May 02, 2024 -

Jim Ellis Toyota of McDonough responded

¡Gracias por tus amables palabras! Nos alegra mucho saber que has recibido una excelente atención por parte de nuestro equipo en la tienda. Estamos comprometidos en brindar un servicio de calidad y nos encanta saber que hemos cumplido con tus expectativas. Siempre estaremos aquí para ayudarte en lo que necesites. ¡Gracias por elegirnos y esperamos verte de nuevo pronto!

April 27, 2024

Great service. Neil Williams handled my trade in. Pleased with price. Would recommend this dealership to everyone. More

by Meosic2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Jim Ellis Toyota of McDonough responded

We are so happy to hear you were satisfied with the service here at Jim Ellis Toyota. We pride ourselves on spectacular service, and it is guaranteed that here you can expect the best! Thanks again for your business! Take care!

April 27, 2024

Amazing Service from both Mr. Dani and Ms. Lacy Above and beyond. So happy with my new Toyota Corolla. More

by cassiedibble
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us! That's fantastic to hear! Dani & Lacy are wonderful at providing exceptional service, and we are so happy to have them. Enjoy your new Toyota Corolla! If you have any questions about your car, always feel free to contact us. Thanks again for your business! Take care!

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