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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,543 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,543 reviews

May 02, 2024

Jim Ellis Toyota has an excellent service department. Their work is exceptional. All of the employees go above and beyond what is required. I highly recommend them. More

by KNIGHT1PAT00000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd at Parts Desk. Jimmy Fernandez, Service Manager.
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May 05, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your glowing review of our service department at Jim Ellis Toyota! Providing exceptional service and going above and beyond for our customers is what we strive for. We're thrilled to hear that you had such a positive experience, and we truly appreciate your recommendation. If you ever need anything else, don't hesitate to reach out. We're here to help!

May 02, 2024

I have enjoyed my 2018 Chevrolet Silverado I purchased 2 weeks ago so far, the sales team and management I spoke to were great to deal with and willing to help out. I would recommend this dealership, and en More

by Thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Kersey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Teague
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May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you're enjoying your new vehicle and had a positive experience with our sales team and management at Jim Ellis Toyota! Providing excellent service and assistance to our customers is what we strive for, and we're delighted that we could make your car-buying experience enjoyable. Thank you for your recommendation, and we appreciate your support. If you need anything else, don't hesitate to reach out!

May 02, 2024

Always enjoy working with Oscar, he’s trustworthy and professional. He makes getting my vehicle maintenance complete a positive experience. More

by CAGLE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you always have a positive experience working with Oscar! Providing trustworthy and professional service is what we strive for at Jim Ellis Toyota. Thank you for your kind words and for choosing us for your vehicle maintenance needs. We truly appreciate your loyalty and look forward to serving you again in the future!

May 02, 2024

I would like to convey my gratitude to Mr. Lavar, Mr. Jimmy and the whole service department here for taking in my older automobile and fixing its issue getting it back on the road where other More

by x101slt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Lavar and Mr. Jimmy!
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May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're truly grateful for your kind words and for choosing Jim Ellis Toyota for both servicing your older automobile and purchasing your new car. It's wonderful to hear that Lavar, Jimmy and our entire service department provided you with professional, courteous, timely, fair, and honest service. We're honored by your recommendation and thrilled to have had the opportunity to serve you and your family. Thank you for entrusting us with your automotive needs!

May 02, 2024

Ameca was very helpful choosing just the right Buick Encore. We’re really enjoying it. We wil tell friends and family how helpful Jim Ellis is. More

by greatbestgingi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amica or close to it
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May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear about your positive experience at Jim Ellis Toyota. It's wonderful to hear that you're enjoying your new car! Thank you for your kind words and for considering us for future recommendations. We truly appreciate your support and wish you many enjoyable adventures in your car!

May 02, 2024

He’s really patient we had him going around the world he remained calm and humbled More

by Valenciareed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

Jim Ellis Toyota of McDonough responded

It's great to hear that your salesman remained patient and composed throughout your decision-making process at Jim Ellis Toyota! Keeping a calm and humble demeanor, especially during busy or challenging times, is important in providing excellent customer service. Thank you for sharing your positive experience, and if there's anything else we can assist you with, please don't hesitate to let us know. We're here to help!

May 02, 2024

I had amazing service at Toyota of McDonough getting my very first car, a Corolla. I’m so happy with my purchase and the helpful team at Toyota More

by cassiedibble
Recommend Dealer
Yes
Employees Worked With
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024

Very professional, attentive, only perform services that are needed, prices are reasonable for a dealerships. More

by BETTYTURNER1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Steinstez
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May 03, 2024 -

Jim Ellis Toyota of McDonough responded

We're pleased to hear that you found our service professional, attentive, and reasonably priced, with a focus on performing only the necessary services. We strive to provide transparency and value to ensure our customers have a positive experience. Thank you for sharing your feedback, and we look forward to continuing to meet your expectations in the future!

May 01, 2024

I have had nothing but amazing service from Jim Ellis Toyota. From the time I purchased my car from them to every time I require service, everybody is so pleasant to deal with and they take care of my ca More

by classylady_77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear about your consistently amazing service experience with us here at Jim Ellis Toyota, from the purchase of your car to each service visit. It's wonderful to know that our team's pleasant demeanor and timely care for your car have made each interaction positive. Thank you for sharing your experiences, and we look forward to continuing to provide you with excellent service in the future. Your satisfaction is very important to us!

May 01, 2024

Raymond was a perfect gentleman. Very knowledgeable at his job. Got me in and out without any glitches More

by elorineprince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that Raymond provided you with exceptional service at Jim Ellis Toyota! Being knowledgeable and ensuring a smooth experience are key priorities for us. Thank you for your kind words, and we'll be sure to pass along your appreciation to Raymond. If you ever need anything else, please don't hesitate to reach out. We're here to help!

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