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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,537 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,537 reviews

May 31, 2024

Alexandria was great ! ! helped me purchase my 3 cars for my business and made sure she helped me learn everything about my new Corollas , even with the slight hiccup with f More

by Adampierre67
Recommend Dealer
Yes
Employees Worked With
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your fantastic feedback! We're thrilled to hear that Alex provided excellent assistance in purchasing your three cars and ensured you were well-informed about your new Toyota Corollas. Your recommendation means a lot to us. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota of McDonough!

May 31, 2024

Very nice and informative friendly service. . Dani was very kind and worked with my wife and I and listened to us I very much appreciate his customer service I will be a repeat customer we were More

by kendrickwright716
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your wonderful experience with us! We're thrilled to hear that Dani provided you with informative and friendly service, listening to your needs and ensuring a smooth car-buying process. We understand the importance of attentive customer service, and we're delighted that Dani could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to welcoming you back as a repeat customer at Jim Ellis Toyota!

May 30, 2024

This was my first fully on line car purchase and they took the time to explain everything very well. It was a very good experience. More

by cs.riley
Recommend Dealer
Yes
Employees Worked With
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! We're delighted to hear that your first fully online car purchase went smoothly and that our team took the time to explain everything thoroughly. Providing a positive and informative experience is always our goal, especially for online transactions. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 30, 2024

One of the most pleasurable car buying experiences I've ever had. Alex was wonderful! More

by Brent Schultz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacy Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you had one of the most pleasurable car-buying experiences with us! Alex will be delighted to hear your kind words. Providing great service is what we strive for, and we're glad Alex could make your experience exceptional. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 30, 2024

Everybody was great. No hassle and everyone was very professional and easy to work with. More

by jpbutler2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arsyndrea Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacy Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you had a hassle-free and professional experience with our team! Providing excellent service is always our goal, and we're glad to know we met your expectations. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 30, 2024

Love it. Everyone is so helpful whenever we have a problem or question everyone goes out of their way to help More

by libby_e_graff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lavar Frederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're delighted to hear that you've had such positive experiences with our team. Providing helpful assistance is always our priority, and we're grateful for the opportunity to serve you. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to continuing to assist you at Jim Ellis Toyota!

May 30, 2024

The wait is never very long; they honor appointment times. Oscar is very personable. I highly recommend Jim Ellis McDonough. More

by galfromda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're delighted to hear that you experienced short wait times and that Oscar provided personable service. Your recommendation means a lot to us. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota McDonough!

May 30, 2024

Good service good customer Very friendly , Oscar Johnson is the best Advice, he very helpful and friendly More

by Phuongta27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback! We're thrilled to hear that you received good service and found our team to be very friendly, especially Oscar. Providing helpful and friendly service is always our goal. Your satisfaction is important to us, and we appreciate your recommendation. If you need anything else or have any further comments, please don't hesitate to reach out. We look forward to serving you again at Jim Ellis Toyota!

May 30, 2024

I liked Raynond because he got my car fixed in a timely manner. I feel like the dealer prices are to high. More

by krpp2712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your feedback! We're glad to hear that Raymond provided you with prompt service. We understand your concerns about pricing and assure you that we strive to offer competitive rates while maintaining the quality of our services. Your feedback is valuable to us, and we'll take your comments into consideration as we continuously work to improve. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support and hope to serve you again at Jim Ellis Toyota.

May 30, 2024

Oscar gave us an exceptional service. The service was excellent and quickly. We will definitely come back.. Thank you More

by Bcruz15841@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
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Jun 02, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're delighted to hear that Oscar provided great service. It's wonderful to know that your experience was quick and thorough. We appreciate your feedback and look forward to serving you again at Jim Ellis Toyota!

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