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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,536 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,536 reviews

June 07, 2024

Enjoy getting service there. friendly give free coffee! Clean waiting room and bathrooms. Informative about work. More

by stephenivey1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're happy to hear that you enjoyed your service here at Jim Ellis Toyota. Our customer satisfaction is our greatest priority. If you need anything else or have any further comments, please don't hesitate to reach out. We look forward to serving you again soon!

June 07, 2024

Excellent service Mr. Oscar was always very attentive and helpful, he answer all my questions , thank you! More

by marthacabrera5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words about Oscar! We're thrilled to hear that he provided you with excellent service at Jim Ellis Toyota. We're proud to have him as part of our team. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

June 07, 2024

Salesman was nice and didn’t lie about fuel economy Have had many complaints on car More

by wyo.willie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Jim Ellis Toyota of McDonough responded

We appreciate your positive feedback! It's great to hear that you had a pleasant experience with our sales team and that they provided you with accurate information. If you have any questions or need further assistance in the future, feel free to reach out to us. Thank you for choosing us for your car-buying needs, and we look forward to serving you again!

June 07, 2024

Very pleasant experience. Zac was the best. He helped me with everything I needed and was not pushy at all!! Got a great deal and a great vehicle! More

by trudiebettini25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachery Leduc
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words about Zach! We're thrilled to hear that he provided you with excellent service at Jim Ellis Toyota. We're proud to have him as part of our team. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

June 07, 2024

I had an amazing experience selling my car with Shanya! She is so amazing and has great customer service More

by Taniya.destinie8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words about Shanya! We're thrilled to hear that she provided you with excellent service at Jim Ellis Toyota. We're proud to have her as part of our team. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

June 07, 2024

Alex was amazing. She helped me with everything that needed to be done and made sure everything was taken care of asap. Luis also played a great part in helping me fin More

by oliviamichelle321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacy Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words about Alex and Luis! We're thrilled to hear that they provided you with excellent service at Jim Ellis Toyota. We're proud to have them as part of our team. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

June 07, 2024

Carlos was the best Sales Consultant I have ever worked with. He was very attentive, informative and responsive to every question/concern I had throughout the process. Cannot recommend him and everyone els More

by Alex Kicklighter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacy Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! We're thrilled to hear that Carlos provided you with exceptional service and that he was attentive, informative, and responsive to all your questions and concerns. We'll be sure to pass along your kind words to him and the rest of our team at Jim Ellis Toyota of McDonough. If you ever need anything in the future, don't hesitate to reach out. We appreciate your recommendation and look forward to serving you again!

June 07, 2024

Good Customer service and what is the requirement of service I have done there on time so thank you for Jim Ellis Toyota and service team. More

by bishomber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aspen Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're pleased to hear that you received good customer service and that your service requirements were met on time. We appreciate your support and your kind words about our service team. If you need anything else or have any further comments, please don't hesitate to reach out. We look forward to serving you again at Jim Ellis Toyota!

June 07, 2024

We would never recommend a different dealership! This place has been absolutely amazing! 10/10!!! More

by fishingforlife1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Kerce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Steinetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear that you had such an amazing experience with us! Thank you for your kind words and for choosing our dealership. Your satisfaction is our top priority, and we're thrilled to have earned your trust and recommendation. If there's anything else we can do for you in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

June 06, 2024

Excellent Service! The best dealership I ever dealt with. Raymond was very professional and attentive. He kept me updated and had his driver bring me home and pick me u More

by maidaadelia291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're delighted to hear that you had an excellent experience with us and that Raymond provided professional and attentive service. It's great to know that our team went out of their way to be helpful and that you appreciated the convenience of our shuttle service. If you need anything else or have any further comments, please don't hesitate to reach out. We look forward to serving you again at Jim Ellis Toyota!

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