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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,815 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,815 reviews

November 29, 2025

Amari Holland was awesome to work with! And also very knowledgeable about what she was selling More

by smithey19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amari Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words, smithey19! We're thrilled to hear that Amari Holland provided you with awesome service and showcased her knowledge. We appreciate your trust in us and look forward to supporting you again in the future!

November 28, 2025

Amari Holland and Arianna Pacheco helped my family and I purchase a brand new rav4 they were very helpful and sweet we will be back. More

by Ealphanor3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amari Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words Ealphanor3! We're thrilled to hear that Amari and Arianna provided you with helpful and sweet service during your purchase of a brand new RAV4. We look forward to welcoming you back for more quality support in the future!

November 28, 2025

Hudson was amazing! He took special attention to my budget, helped me find the perfect car that included my list of desired accessories and particular car needs, all wit More

by cc7ice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your wonderful review, cc7ice! We're thrilled to hear that Hudson provided you with customer-centric support and helped you find the perfect car within your budget. Your experience is exactly what we strive for, and we look forward to serving you again in the future!

November 28, 2025

Amari and Arianna are a dynamic duo ! ! Thank you so much! Will be back to see them More

by Zamycenet12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amari Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words, Zamycenet12! We are thrilled to hear that Amari and Arianna made such a positive impact on your experience. We look forward to welcoming you back for more quality service soon!

November 28, 2025

My first experience at Jim Ellis Toyota was amazing, My sales team was Jermaine Hill and Alexandria Johnson. They were very knowledgeable and professional in the process of me buying a new vehicle, I was v More

by romeo.hamler
Recommend Dealer
Yes
Employees Worked With
Alexandria Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremaine Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your amazing review, romeo.hamler! We're thrilled to hear that your experience with Jermaine Hill and Alexandria Johnson was so positive and that you found them knowledgeable and professional. We look forward to supporting you again in the future as you consider buying another vehicle from us.

November 24, 2025

Hudson was really helpful, friendly, and customer service was phenomenal! If you are looking to buy a vehicle at Jim Ellis Toyota, he’s your guy! More

by ashleysoto934
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words, ashleysoto934! We're thrilled to hear that Hudson provided you with helpful and friendly service. Your trust in us means a lot, and we look forward to supporting you again in the future!

November 24, 2025

Everyone was very accommodating and helpful. Carlos Diaz was exceptional in assisting me with my trade and purchase of a new Rav 4. More

by dnichols0921
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cori Gaither
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachery Leduc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Jamshidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you dnichols0921 for your wonderful review! We're thrilled to hear that everyone was accommodating and that Carlos Diaz provided exceptional support during your trade and purchase of a new Rav 4. Your feedback inspires our team to continue delivering reliable and trustworthy service, and we can't wait to welcome you back!

November 24, 2025

This male is rude, nasty attitude towards women seems like. Answered no questions. Disrespectful Man ! More

by Keishjackson40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2025 -

Jim Ellis Toyota of McDonough responded

Dear Keishjackson40, I sincerely apologize for your experience with our service and for the disrespectful behavior you encountered. Your feelings are important to us, and we are committed to providing customer-centric support that reflects honesty and reliability. Thank you for sharing your feedback, and I invite you to reach out directly so we can address your concerns and improve your experience in the future.

November 23, 2025

Highly recommend Carlos and the whole crew! Everyone was so patient and accommodating with all of our concerns and questions. My mom left happy with a new car and even more important is a huge More

by Sierra m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cori Gaither
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words, Sierra m! We are thrilled to hear that Carlos and the whole crew provided you and your mom with patient and accommodating service, leaving her with a huge smile and a new car. We look forward to welcoming you back soon for your new Toyota and continuing to provide you with the trustworthy support and quality service you deserve.

November 22, 2025

Jeremaine Hill was a pleasure to work with. He never once pushed us to make a decision and kept our focus on the specific vehicle we came to look at. More

by Bnicolemc87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremaine Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful review, Bnicolemc87! We're thrilled to hear that Jeremaine Hill provided you with such a customer-centric experience and kept your focus on the specific vehicle you came to look at. We appreciate your trust in our service and look forward to supporting you again in the future!

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