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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,521 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,521 reviews

October 07, 2024

Went to the dealership just wanting information on how much i could get for my used vehicle and Shanya was very helpful I haven’t sold just yet but I will be back! More

by ashtonmiller827
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! I'm glad to hear you found the information helpful. Whenever you're ready to move forward, we'll be here to assist you. Looking forward to seeing you again soon!

October 06, 2024

Such an amazing experience! Thank you so much Ms.Keisha Stubbs for being such a wonderful person to my father and I. My father bought a brand new Toyota Tacoma and I got a new G More

by joannabec3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keisha Stubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing such an amazing experience! We're thrilled that Ms. Keisha Stubbs provided such attentive, honest, and helpful service for both you and your father. Congratulations on your new Toyota Tacoma and GR86! It's great to hear that Keisha made the process smooth and enjoyable. Your recommendation means a lot, and we appreciate your trust in Jim Ellis Toyota of McDonough. We'll be sure to pass along your kind words to Ms. Stubbs. Enjoy your new rides!

October 06, 2024

Did a good job, good service, friendly staff and overall a good experience. 10/10 More

by lesleyrelliott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our friendly staff and received good service. Your 10/10 rating means a lot to us, and we look forward to serving you again!

October 05, 2024

Excellent customer service very helpful, you will not be disappointed. Ten out of ten I will recommend. More

by Lizhall13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words! We're delighted to hear that you had an excellent experience with our customer service. Your recommendation means a lot to us, and we’re glad we could meet your expectations. We look forward to serving you again—ten out of ten!

October 05, 2024

Neil Williams was very kind . Was engaged with us from start to finish. Handled his job very professionally, with great patience. More

by Salvador.perea619
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! We're pleased to hear that Neil Williams provided such kind and professional service, staying engaged from start to finish with great patience. We truly appreciate your feedback and look forward to serving you again at Jim Ellis Toyota of McDonough!

October 04, 2024

David Washington help out a lot with my first car and definitely will help out others who are looking for their first car More

by Jacob
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2024 -

Jim Ellis Toyota of McDonough responded

We’re so glad David Washington was able to assist you with your first car purchase. His dedication to helping customers is a great asset, and we’re confident he’ll continue to provide the same exceptional service to others. Congratulations on your new car, and we look forward to serving you again in the future!

October 04, 2024

David Washington is nothing short of amazing. I didn’t plan on purchasing a vehicle.My car was being serviced.David walked over and I asked him about a car for my son.David simply made it make sen More

by Daphnerichardson23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2024 -

Jim Ellis Toyota of McDonough responded

We’re thrilled to hear that David Washington provided such an exceptional experience. His expertise and dedication are truly appreciated, and we agree—he’s a valuable part of our team. Thank you for choosing Jim Ellis Toyota, and we look forward to serving you again!

October 03, 2024

David Washington was extremely knowledgeable and helpful. He made the entire car shopping experience seamlessly smooth and also worked out a terrific deal for me! I would definitely recommend coming to see h More

by Jennifer D.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for the great feedback. We're happy to hear that David Washington provided such knowledgeable and helpful service, making your car shopping experience smooth and seamless. We appreciate your recommendation and look forward to assisting you again in the future.

October 03, 2024

Brought my Honda into the dealership and the service was phenomenal I definitely recommend them for all of your customer service needs More

by billytelling
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for bringing your Honda to us. We're glad to hear that the service was phenomenal. We appreciate your recommendation and look forward to helping with all your future service needs.

October 03, 2024

Amari, Alex, and Mallory were all extremely helpful we thank you guys for your help! More

by Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amari Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for the shoutout to Amari, Alex, and Mallory. We're glad to hear they were extremely helpful. We appreciate your kind words and look forward to serving you again.

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